It support Work, Jobs in Brierfield, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Payroll & Systems Administrator
Stonyhurst College —Hurst Green
- £21,590 - £27,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Live Chat Specialist
Street Group —Manchester
- £25,500 - £27,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
9d
IT Support Analyst
SFG20 —Manchester
- Full-time
- Remote
- CRM software
- Sales
- Software development
- Employee assistance programme
- Employee discount
1h
IT Workplace Support Analyst (m/f/d)
SEFE Securing Energy for Europe GmbH —Manchester
- Hybrid work
- Computer Science
- Customer service
- Windows
13d
Junior IT Support Technician
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
IT Support Engineer
AccessPay —Manchester
- £240 - £30,000 a year
- Full-time
- Azure
- Computer networking
- Organisational skills
8d
IT Apprentice
QA Apprenticeships —Manchester
- £25,185 - £25,989 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Technical Support Engineer L1 (Full-time)
Probado Ltd —Huddersfield
- £26,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Work from home
- Gym membership
Quick apply
5h
Support Engineer
Ping Technology Labs LTD —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
4d
IT Advisor
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Full-time
- Customer service
- University
- Teaching
- Life insurance
1h
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
4h
IT Support Technician Apprentice
QA Apprenticeships —Leeds
- £25,528 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
6d
ICT Engineer
ABBEY ICT LTD —Blackburn
- Up to £30,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Employee discount
Quick apply
Service desk technician
Amiculum —Manchester
- Hybrid work
- IT
- Annual leave
- Flexible schedule
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
Cloud Support Engineer
The Tech Group NC Ltd —Manchester
- £4,800 - £5,200 a month
- Full-time
- Microsoft Access
- Azure
- Microsoft Outlook
Quick apply
1d

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support jobs in brierfield, lan

IT Service Desk Engineer

IT Desktop Support

Payroll & Systems Administrator

Live Chat Specialist

Customer Support – Technical Support Specialist

IT Support Analyst

IT Workplace Support Analyst (m/f/d)

Junior IT Support Technician

IT Support Engineer

IT Apprentice

Technical Support Engineer L1 (Full-time)

Support Engineer

IT Advisor

2nd Line IT Support Technician

Hybrid MSP/Embedded Technical Support

IT Support Technician Apprentice

ICT Engineer

Service desk technician

Technical Systems Administrator

Cloud Support Engineer

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