Operations consultant Work, Jobs in Brierley Hill, Wmd (with Salaries)

Business Relationship Manager
N & S Consultants Ltd —Harborne
- £28,000 - £34,000 a year
- Full-time
- Business development
- Travel
- In-person
Quick apply
12h
Adult ASD Assessor
Worcestershire Workforce —Redditch
- £46,148 - £60,504 a year
- Part-time
- In-person
- Communication skills
- Time management
- Free parking
Quick apply
13d
Neurodevelopmental Service Lead (Adult ASD Service)
Worcestershire Workforce —Redditch
- £62,321 - £72,416 a year
- Part-time
- Psychology
- In-person
- Leadership
- Free parking
Quick apply
13d
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
14d
Sales Consultant
APP Wholesale Ltd —Tamworth
- Full-time
- Sales
- Organisational skills
Quick apply
Payroll Bureau Manager
S4labour Ltd —Coleshill
- From £55,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
5d
Sales & Business Development Executive
GeoGrow Limited —Burntwood
- From £25,000 a year
- Full-time
- CRM software
- Civil engineering
- Sales
Quick apply
Compliance Management Executive
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Communication skills
Enterprise Sales Enablement Consultant
Softcat —Birmingham
- Hybrid work
- School
- Flexible schedule
Business Transformation Consultant
Target Integration ltd —University of Warwick
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Flexitime
- Work from home
Quick apply
Locum Consultant Dermatologist
The Dudley Group NHS Foundation Trust —Dudley
- £113,565 - £150,569 a year
- Full-time
6d
Employee Relations Specialist
Fox HR —Wolverhampton
- £37,000 - £42,000 a year
- Part-time
- Hybrid work
- Travel
- Human resources
- Data entry
Quick apply
Business Development Manager (ERP Software)
Target Integration —University of Warwick
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Work from home
Quick apply
Non-Tech Change Mgmt - Specialist
Select Engineering —Birmingham
- £291.85 a day
- Call to connect
- Presentation skills
Consultant Dermatologist / Plastic Surgeon
The MOLE Clinic Ltd —Birmingham
- Up to £2,500 a day
- Part-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Flexitime
- Flexible schedule
Quick apply
12d
Policy Lead
Cabinet Office —Birmingham
- £57,204 - £63,953 a year
- Part-time
- Presentation skills
- Annual leave
6d
Deputy Manager
Apollo Home Healthcare —Wolverhampton
- £35,000 - £40,000 a year
- Full-time
- Remote
6d
Non-Tech Change Management - Specialist
Select Engineering —Solihull
- £294.50 a day
- Call to connect
- Presentation skills
- Travel
Membership Sales and Fitness Consultant
Anytime Fitness Rugeley —Rugeley
- £13,218.40 - £24,784.50 a year
- Part-time
- Sales
- Social media management
- First Aid Certification
- Free parking
- Gym membership
Quick apply
6d

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Business Relationship Manager

N & S Consultants Ltd
Harborne

Quick apply

Job details

Full-time
£28,000 - £34,000 a year
12 hours ago

Benefits

Company pension
On-site parking

Qualifications

Cold calling
Collaboration
Sales experience within healthcare
Sales experience within hospitality industry
Business development
Market research
Customer relationship management
Relationship building
B2B sales
Relationship management
Account management
Communication skills
Consultative selling
Negotiation

Full job description

Overview

N & S Consultants is leading nationwide medical consultancy established in 2004, we operate a number of national medical expert brands to include www.psychiatryexperts.co.uk / www.medicalexpertchambers.co.uk

We are seeking a proactive and personable Relationship Manager to join our team. This role is central to delivering an exceptional client experience, nurturing long-term partnerships, and ensuring clients receive seamless support throughout their journey with us. The ideal candidate will be a confident communicator, highly organised, and comfortable balancing client-facing responsibilities with internal coordination across teams.

Key Responsibilities

Serve as the primary point of contact for clients, responding promptly to inquiries via phone, email, and digital channels.
Build and maintain strong, trusted relationships by understanding client needs, expectations, and long-term goals.
Provide regular updates to clients on project progress, performance metrics, and service outcomes.
Build and maintain robust relationships with clients, understanding their unique needs and objectives to deliver personalized service.
Lead negotiations to secure mutually beneficial agreements, ensuring client satisfaction and company profitability.
Identify opportunities for business growth by proactively engaging clients in new products or services aligned with their interests.
Manage key accounts through regular check-ins, performance analysis, and strategic planning to foster loyalty and retention.
Collaborate with marketing and sales teams to develop targeted outreach strategies that enhance client engagement.
Conduct warm calling campaigns to reconnect with existing clients and uncover new opportunities for collaboration.

Issue Resolution & Account Support

Handle and resolve client concerns, complaints, or service issues with professionalism and urgency.
Manage client accounts, ensuring records are accurate, up to date, and compliant with internal processes.
Process client requests, transactions, and account changes efficiently.
Guide new clients through onboarding processes, ensuring they understand our services, systems, and support structure.
Collaborate with internal teams to ensure a smooth transition from onboarding to ongoing account management.

Sales & Growth Support

Identify opportunities to upsell or cross-sell relevant services based on client needs and engagement.
Support the sales team with client insights, relationship intelligence, and follow-up activity where required.
Build and maintain robust relationships with clients, understanding their unique needs and objectives to deliver personalised service.
Lead negotiations to secure mutually beneficial agreements, ensuring client satisfaction and company profitability.
Identify opportunities for business growth by proactively engaging clients in new products or services aligned with their interests.
Manage key accounts through regular check-ins, performance analysis, and strategic planning to foster loyalty and retention.
Collaborate with marketing and sales teams to develop targeted outreach strategies that enhance client engagement.
Conduct warm calling campaigns to reconnect with existing clients and uncover new opportunities for collaboration.
Utilise CRM tools to track interactions, update client information, and analyze data for insights that inform sales strategies.
Marketing & Customer Journey Support
Assist the marketing team with customer journey mapping, client communications, and campaign execution.
Provide feedback and insights to help refine messaging, materials, and client engagement strategies.

Corporate Events & Travel

Support the Events Manager with planning, coordination, and delivery of corporate events, conferences, and client meetings.

Travel nationwide as required to attend events, represent the company, and strengthen client relationships.

Skills & Experience

Proven experience in a client-facing, account management, or relationship management role.
Excellent communication skills with the ability to build rapport quickly.
Strong problem-solving abilities and a calm, solutions-focused approach.
Highly organised with strong attention to detail and the ability to manage multiple priorities.
Comfortable working collaboratively across departments (Sales, Marketing, Operations, Events).
Proficiency in CRM systems, email communication, and general office software.
Willingness to travel for events and client meetings.

Personal Attributes

Professional, approachable, and client focused.
Confident in managing conversations, expectations, and challenges.
Proactive, adaptable, and able to work independently.
Strong team player with a positive attitude and commitment to delivering excellent service.

Requirements

Proven experience in negotiation, B2B sales, or account management within a legal or professional services environment.
Strong business development skills with a track record of expanding client portfolios.
Excellent communication skills—both verbal and written—with the ability to convey complex ideas clearly and persuasively.
Demonstrated ability in sales analysis, market research, and strategic planning to identify growth opportunities.
Familiarity with technical sales processes and experience working with marketing teams to craft compelling proposals.
Experience using CRM platforms for managing client relationships effectively.
Leadership qualities that inspire confidence in clients and motivate team collaboration. Join us as a Client Relationship Manager and become a vital part of a vibrant team dedicated to delivering outstanding service while driving our company's growth!

This is an office based role : Office hours are 9am to 5.30pm. Monday to Friday

Job Type: Full-time

Pay: £28,000.00-£34,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations consultant jobs in brierley hill, wmd

Business Relationship Manager

Adult ASD Assessor

Neurodevelopmental Service Lead (Adult ASD Service)

Training and Implementation Consultant (Aftersales Specialist)

Operations & Compliance Coordinator

Sales Consultant

Payroll Bureau Manager

Sales & Business Development Executive

Compliance Management Executive

Enterprise Sales Enablement Consultant

Business Transformation Consultant

Locum Consultant Dermatologist

Employee Relations Specialist

Business Development Manager (ERP Software)

Non-Tech Change Mgmt - Specialist

Consultant Dermatologist / Plastic Surgeon

Policy Lead

Deputy Manager

Non-Tech Change Management - Specialist

Membership Sales and Fitness Consultant

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