Product specialist Work, Jobs in Brierley Hill Dy5 (with Salaries)

Energy Specialist RES - Kingswinford
eonnext —Kingswinford
- £25,983 - £31,573 a year
- Full-time
- Continuous improvement
- Annual leave
8d
Specialist Customer Service Advisor
Cromwell —Brierley Hill
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
14d
Field Product Specialist
Hayley Group —Halesowen
- Full-time
- Presentation skills
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Application Trainer & Product Specialist
Semantics 21 Ltd —Stafford
- £32,000 - £42,000 a year
- Full-time
- English
- Presentation skills
- Travel
- Free parking
- Annual leave
Quick apply
6d
Sales Associate
Castore —Brierley Hill
- 8 hour shift
- Communication skills
Quick apply
1d
Supplier Manager
AmTrust International —Brierley Hill
- Annual leave
Retail Sales Advisor - 20 Hours
DFS —Dudley
- £12.71 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
No7 Advisor
Boots —Dudley
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Project Manager - Aftermarket
Safran —Wolverhampton
- Full-time
- Analysis skills
- No degree
- Communication skills
Supplier Manager
Arc Legal —Brierley Hill
- Annual leave
Assistant Manager, Data Product Specialist, Global
Deloitte —Birmingham
- Hybrid work
- Bachelor's degree
- No degree
- Agile
Spray Cell Operative
Fortune Brands Innovations Inc —Wolverhampton
- Full-time
- Continuous improvement
- Quality control
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
User Researcher
Department for Work and Pensions —Birmingham
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
10d
Specialist Care Advisor
RAC —Walsall
- Communication skills
- Free parking
- Employee discount
10d
Gearbox Assembly Fitter
Rubix —Kingswinford
- Full-time
- Annual leave
- Employee assistance programme
6d
Installer - flood doors, barriers and ancillary products
Apex Flood Solutions —Worcester
- £30,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Travel
- Free parking
- Sick pay
Quick apply
VHC Specialist
Evans Halshaw —Stourbridge
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Commercial Product Specialist (CPS) Feeding
Lely —Birmingham
- Full-time
- CRM software
- Analysis skills
- Presentation skills
Application Tester & Technical Support
Semantics 21 Ltd —Stafford
- £25,500 - £28,000 a year
- Full-time
- English
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
6d

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Energy Specialist RES - Kingswinford

eonnext -
Kingswinford

Apply Now

Job details

Full-time
£25,983 - £31,573 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
Continuous improvement
Customer support
Customer interaction

Full job description

Join our team as an Energy Specialist and take full, end-to-end ownership of the customer experience! You won't just wow our customers; you'll be the pivotal point for their entire journey, delivering exceptional service amidst the dynamic energy revolution.

We're looking for a highly motivated, customer-focused individual with a passion for energy and a drive for continuous improvement. Thrive in a fast-paced environment where you'll help our customers find easy-to-understand solutions to their complex problems.

Here's a taste of what you’ll be doing:
You will be at the heart of our customer operations, blending excellent communication with deep industry knowledge.

End-to-End Ownership: Take complete responsibility for every customer query, from first contact to final resolution. You'll handle a variety of challenges, from billing to meter exchanges, ensuring no unnecessary handoffs.
Exceptional Service: Provide outstanding, proactive customer service over the phone and via email. Handle sensitive situations with empathy, always going the extra mile to offer fantastic, satisfying solutions.
Customer Advocacy: Act as the voice of the customer internally, using your insights to drive continuous improvement in our products and processes.
Be the Specialist: Continuously expand your knowledge of rapidly evolving energy market regulations and technology through self-led learning and company-provided training.
Integrity and Trust: Handle customer data and sensitive information with the highest level of professionalism and integrity.

Are we the perfect match?
We're looking for individuals ready to tackle complex challenges and contribute positively to our team culture.

Passion for People: You are genuinely passionate about delivering an exceptional customer experience and fostering genuine customer loyalty.
Resilience and Problem Solving: You are resilient and excited to tackle complex problems, maintaining a positive attitude even during challenging customer interactions.
Agile Mindset: You thrive in an ever-changing, fast-paced environment, quickly adapting to new policies, system updates, and business priorities.
Communication Power: Great communicator with strong English skills (written and verbal), able to translate complex issues into easy-to-understand solutions.
Team Collaboration: A true team player who contributes positively through open communication, knowledge sharing, and a willingness to support colleagues.
Confident Decision Maker: Confident in making decisions and embracing change to achieve the best outcome for the customer.

It would be great if you had:

Previous Customer Service Experience: (Don't worry if you’re new to energy, we’ll provide full training!)

Here’s what else you need to know:

This role may close earlier due to high application volumes.
The starting salary for this role is £25,983. We’re passionate about providing fulfilling roles, and empowering growth and career progression. We have created specialist pathways to help you progress your career. Begin at the Foundation level and, through technical training, advance to Pro (£27,856) with further opportunities to reach Expert level, offering an earning potential of £31,573.
Our Flexible and Hybrid ways of working bring together the best of remote and hub-based working. We work Monday – Friday 9am – 5pm, and you’ll spend 2-3 days a week with your team in our hubs, which are social spaces with fully equipped kitchens providing you with free snacks, drinks and fresh fruit. Then at the end of the week, we take some time out together to wind down as a family.
Did you know we’ve won awards for our flexible and family friendly working ways of working? Wherever you are in your journey, we have supportive inclusion networks, a market leading benefits package and family friendly policies including paid fertility leave, neonatal leave and equal parent leave.
And to wrap up, we want you to enjoy 26 days of annual leave plus bank holidays. You can also buy another 2 weeks’ holiday and there is our generous pension contribution to secure your future. And the cherry top? we guarantee time off work to celebrate your Birthday.

Please note:

DBS check and right to work - for successful candidates, a basic DBS check will be required. Unfortunately, this role is not sponsorable under the UKVI points-based system.
Contract options – full-time and part time hours available between 9:00-5:00 Monday-Friday

IMPORTANT INFORMATION
If you are invited to a Discovery Day, it will take place at our Kingswinford hub. Should your application be successful, the initial 8 week training will also be conducted at our Kingswinford hub. During this time you’ll be fully equipped with the skills you’ll need, and it’s important that everyone is available for each day, and come into the hub for 3 days a week (Monday, Tuesday and Friday), of the 8 weeks training.

A place to be you
We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best. We believe in nurturing a culture where everyone feels respected, and our employee-run inclusion networks provide valuable opportunities for connection and collaboration. Together we’re better.

Apply Now

Refine Your Search

product specialist jobs in brierley hill dy5

Energy Specialist RES - Kingswinford

Specialist Customer Service Advisor

Field Product Specialist

Application Trainer & Product Specialist

Sales Associate

Supplier Manager

Retail Sales Advisor - 20 Hours

No7 Advisor

Operations Manager

Project Manager - Aftermarket

Supplier Manager

Assistant Manager, Data Product Specialist, Global

Spray Cell Operative

User Researcher

Specialist Care Advisor

Gearbox Assembly Fitter

Installer - flood doors, barriers and ancillary products

VHC Specialist

Commercial Product Specialist (CPS) Feeding

Application Tester & Technical Support

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