Senior technical manager Work, Jobs in Brighouse (with Salaries)

Service Operations Manager
Arqiva —Huddersfield
- Up to £54,200 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Employee discount
12d
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
11d
Buyer
Electra Commercial Vehicles —Brighouse
- £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Senior Delivery Manager
NHS England —Leeds
- £66,582 - £77,368 a year
- Full-time
- Annual leave
Product Manager
Drive DeVilbiss Healthcare —Halifax
- Full-time
- Product management
- Leadership
- Free parking
- Annual leave
Quick apply
Recruitment Manager
Mamas & Papas —Huddersfield
- Full-time
- Management
- Leadership
Quick apply
Managing Director
Lucy Zodion —Sowerby Bridge
- Master's degree
- Business development
- Continuous improvement
Project Manager - Visual Merchandising
Blacks Visual Merchandising Ltd —Thorp Arch
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Free parking
Quick apply
5d
Senior Technical Co-Ordinator (12 Month Maternity Cover)
Symingtons, now part of Princes Group —Bradford
- £33,000 a year
- Full-time
- Analysis skills
- Project management
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Lead Delivery Manager
NHS England —Leeds
- £79,504 - £91,609 a year
- Full-time
- Agile
- AI
- Annual leave
Marketing Manager
RSM —Halifax
- £30,000 - £35,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
- Profit sharing
Quick apply
16h
Production Manager
Fig & Willow —Ilkley
- £55,000 - £58,000 a year
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14h
Senior IT Project Manager
Core —Manchester
- Full-time
- Remote
- Communication skills
- Annual leave
- Work from home
Quick apply
Head of Professional Services
TIEVA —Leeds
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Senior Finance Manager
Drive Medical —Halifax
- Full-time
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
4d
Video Manager
Solotech Inc. —Rochdale
- Full-time
- Microsoft Word
- Databases
- Team management
- Employee assistance programme
Senior Technical & Compliance Manager
DJH —Manchester
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
Quick apply
Senior Manager - Complex Transaction Support
Homes England —Leeds
- £59,631 - £79,464 a year
- Full-time
- Presentation skills
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme

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Service Operations Manager

Arqiva -
Huddersfield

Apply Now

Job details

Permanent | Full-time
Up to £54,200 a year
12 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Stakeholder collaboration
Stakeholder liaison
Performance management
Continuous improvement
Continuous improvement cycles oversight
Team management
Risk management
Relationship management
Major incident coordination
Business
Leadership
Communication skills
Operations leadership experience
Analytics

Full job description

Service Operations Manager 24243

Location : Emley Moor - Shift based hours

What’s in it for you

Up to £54,200
10% Bonus
20% shift allowance
Work Life Smarter – our commitment to a flexible and hybrid working culture
Generous pension scheme starting at 6% rising to 10%
A unique wellbeing programme that looks after the whole you
Access to multiple learning platforms to support your individual development
Active and diverse networks that build community, support wellbeing and advocate for change

Purpose
Manages and leads a service operations team for one or more Arqiva products and services, ensuring that E2E all in-life operational performance requirements are met, and that the team is continually developing and improving in line with business goals.

Accountabilities

Responsible for managing day to day operational performance across one or more service portfolios, including independently managing operational performance if required during nights/OOH
Engage at a peer level with key customers, suppliers and senior business stakeholders in order to resolve escalations or deliver required operational performance
Ensure service risks are identified, managed and mitigated appropriately
Make recommendations on process improvements and automation initiatives to improve operational performance
Monitor and report on operational performance, using relevant data to inform decision-making and lead the drive for improvement
Provide technical guidance or frameworks and operational context, to help the team resolve technically complex or escalated incidents, including for example for major service impacting incidents personally leading response to resolution
Manage self & task: role model Arqiva’s culture goals with the team, building respect and credibility; set a high-performance bar and challenge the team to deliver sustainable results, by developing the skills and capabilities of the team and focusing on outcomes.

Skills

Service Incident - Ability to provide leadership during major incidents and service disruptions, directing cross-functional teams, stakeholder communications, service recovery activities
Communication skills – Ability to influence and engage senior stakeholders, customers and leaders through effective communication, collaborate with cross-functional teams, present technical info, operational performance, risks and opportunities
Relationship management - Ability to build and maintain trusted relationships with leaders, customers, suppliers and business stakeholders at a peer level, influencing decisions
Leadership and Management - Ability to lead operational teams, and reinforce a culture of accountability, collaboration and continuous improvement
Operational Analytics - Ability to interpret complex operational data, identify trends and root causes.

Knowledge & Experience

Substantial experience in service operations, customer service, or a related field, with a focus on automation and telemetry.
Ability to manage complex service environments and third-party relationships.
Proven ability to manage and develop high-performing teams.
Proven experience leading operational teams within a complex service environment
Experience of influencing at a peer level stakeholders, customer relationships and third-party suppliers

Qualifications: A degree (or equivalent experience) in business, IT, or a related field is advantageous.

Why Arqiva:

We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.

Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.

But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.

Our commitment to Diversity & Inclusion

At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to talent@arqiva.com.

If this sounds like the right next step for you, we’d love to hear from you!

Apply Now

Refine Your Search

senior technical manager jobs in brighouse

Service Operations Manager

Responsive Repairs and Voids Senior Service Manager

Head of Corporate Operations

Complaints Manager

Buyer

Senior Delivery Manager

Product Manager

Recruitment Manager

Managing Director

Project Manager - Visual Merchandising

Senior Technical Co-Ordinator (12 Month Maternity Cover)

Lead Delivery Manager

Marketing Manager

Production Manager

Senior IT Project Manager

Head of Professional Services

Senior Finance Manager

Video Manager

Senior Technical & Compliance Manager

Senior Manager - Complex Transaction Support

I want to receive the latest job alerts for senior technical manager in brighouse

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