Customer experience specialist Work, Jobs in Brighton, Eng (with Salaries)

Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
1d
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- Customer service
- AI
- Annual leave
- Employee assistance programme
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Brighton
- Temporary
- Customer service
Customer Experience Advisor - 20 hours
DFS —Hove
- £12.71 an hour
Quick apply
13d
Crown Court Clerk
HM Courts & Tribunal Service —Brighton and Hove
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
6d
Trainer Recruitment & Onboarding Specialist
Tigerlily Training —Hassocks
- Up to £33,000 a year
- Full-time
- Sales
- Administrative experience
- First Aid Certification
- Free parking
- Health & wellbeing programme
Quick apply
Community Support Worker - DART
Brighton & Hove City Council —Brighton
- £29,064 - £31,022 a year
- Full-time
- Hospital
- Presentation skills
- AI
Customer Support Specialist
Royal HaskoningDHV —Brighton
- Part-time
- Data analysis skills
- APIs
Customer Service Advisor
Yoke for Robert Walters —Hove
- £14 - £16 an hour
- Temporary
- Hybrid work
- Financial services
- In-person
- Communication skills
Quick apply
14d
Telesales Executive, Telesales Agent, Telesales Consultant
Your Brand Cover Ltd —Portslade
- £25,000 - £45,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Annual leave
- Flexitime
Quick apply
7d
Senior Customer Service Advisor
Barclays —Haywards Heath
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Office Administrator (On-site)
Sovos Compliance —Brighton
- Organisational skills
- In-person
- Communication skills
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Brighton and Hove
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
8d
Current Team, Credit Specialist - Start Date: 1st Sept 2026
American Express —Brighton
- Weekend availability
- Customer service
- Communication skills
- Life insurance
3d
Procure-to-Pay Specialist
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Oracle
- Customer service
- Organisational skills
- Employee discount
Quick apply
10d
Court Associate - South East
HM Courts & Tribunal Service —Brighton and Hove
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
9d
Admin Team Leader
Bupa —Brighton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Gym membership
Quick apply
1d
Procure-to-Pay Specialist
Legal & General Investment Management —Hove
- Oracle
- Customer service
- Organisational skills
- Employee discount
10d
Travelbound Tour Operator
Experience Education —Brighton
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Annual leave
- Employee discount
Quick apply
6h

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customer experience specialist jobs near brighton, eng

Customer Experience Specialist

The GelBottle Inc. -
Brighton

Quick apply

Job details

1 day ago

Benefits

Season ticket loan
Company pension
Company events
Employee discount
Sabbatical
Enhanced maternity leave
Car scheme

Qualifications

NetSuite
Zendesk
Communication skills

Full job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a Customer Experience Specialist to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

As part of our Customer Experience team, you’ll support customers across phone, email and digital channels, helping with everything from orders and product advice to application support and issue resolution - all while delivering a brilliant customer experience at every touchpoint.

If you love helping people, communicating confidently and thrive in a busy environment where no two days are the same, this could be the perfect role for you.

Your Role:

Be the go-to voice of the brand, supporting customers across phone, email and digital channels.
Handle a high volume of customer queries with confidence, empathy and professionalism.
Help customers with orders, deliveries, returns and account queries, delivering quick and effective resolutions.
Provide clear advice on products, specifications and application support.
Manage digital tickets efficiently, keeping response times high and customers updated every step of the way.
Work closely with internal teams to solve more complex issues and deliver a seamless customer experience.
Support customers with placing orders, tracking shipments and managing their accounts.
Monitor customer feedback across digital channels while maintaining a friendly, professional brand tone.
Spot recurring trends and share ideas to improve processes, FAQs and the overall customer journey.

About you:

We’re looking for someone with proven experience in a fast-paced customer experience or support role who loves helping people and thrives in a busy environment. You’ll be a confident communicator, able to manage multiple queries at once while delivering a professional, customer-first experience across phone and digital channels.

What you'll bring:

Experience in a customer experience or support role within a fast-paced environment.
An interest in beauty, cosmetics or the professional nail industry is highly desirable.
Strong communication skills with the confidence to build great customer relationships across phone and digital channels.
A proactive, solutions-focused mindset with the ability to stay calm under pressure.
Confidence managing multiple customer queries at once while keeping service levels high.
A collaborative approach and genuine passion for delivering brilliant customer experiences.
Comfortable using digital systems, ticketing platforms and order management tools.
Experience with Zendesk, Gorgias or NetSuite would be a bonus.

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

Hybrid working

Yearly company bonus

£1,000 yearly personal development fund

5 'study days' a year

25 days holiday + bank holidays

'Daisy days' (extra 2 days off throughout the year)

️ Holiday purchase scheme (+5 days)

Birthday bonus (after one years’ service)

Enhanced maternity Leave

Long service award (additional holiday allowance)

3 month’s sabbatical offered upon 3 years’ service

Healthcare cash plan (via. Health Shield)

Electric car lease scheme (via. salary sacrifice)

Discount on spa treatments and consumer products

Life assurance + pension scheme

Regular funded company events

Season ticket loan

What happens next?

1. Apply!

2. Screening call with our Talent team (30min)

3. Interview with hiring manager (30min)

4. Practical interview (Brighton HQ 1hr)

Please note: We may close this role early if we find the right person sooner than expected - so if you're interested, we want to hear from you soon.

Quick apply

Refine Your Search

customer experience specialist jobs in brighton, eng

Customer Experience Specialist

Customer Operations Specialist

Customer Experience Advisor

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Experience Advisor - 20 hours

Crown Court Clerk

Trainer Recruitment & Onboarding Specialist

Community Support Worker - DART

Customer Support Specialist

Customer Service Advisor

Telesales Executive, Telesales Agent, Telesales Consultant

Senior Customer Service Advisor

Office Administrator (On-site)

Operational Support Officer

Current Team, Credit Specialist - Start Date: 1st Sept 2026

Procure-to-Pay Specialist

Court Associate - South East

Admin Team Leader

Procure-to-Pay Specialist

Travelbound Tour Operator

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