Customer service supervisor Work, Jobs in Brighton And Hove (with Salaries)

Operations Supervisor , AM Shift
Amazon UK Services Ltd. —Bognor Regis
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Brighton Assistant Store Manager
Finisterre —Brighton and Hove
- Up to £31,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Merchandising
- Employee assistance programme
- Employee discount
Quick apply
6d
UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Haywards Heath
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Supervisor
Holland & Barrett —Hove
- £14.52 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Store discount
- Employee assistance programme
2h
Supervisor (Part-Time)
Pandora Jewelry —Brighton
- £14.53 an hour
- Part-time
- Sales
- Customer service
- Driving
- Employee discount
11d
Restaurant & Bar Supervisor
PINK FLAMINGO —Haywards Heath
- £36,000 - £40,000 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
7d
Cloud Kitchen Assistant Team Leader
Brighton —Brighton and Hove
- £13 - £14 an hour
- Full-time
- Bar
- Referral programme
Fulfilment Supervisor
Ancient + Brave —Lewes
- Full-time
- ERP systems
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
Assistant Store Manager (Full-Time)
Pandora Jewelry —Horley
- £35,490 - £45,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Arrivals - Team Leader
WHSmith Group —Horley
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d
Arrivals - Team Leader
WHSmith Travel —Horley
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d
Assistant Retail Manager - Burgess Hill
Marie Curie —Burgess Hill
- £4,626.44 a year
- Part-time
- Sales
- Organisational skills
- Cash handling
- Annual leave
- Employee assistance programme
12d
Catering Supervisor
Plumpton College —Lewes
- Up to £28,039 a year
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
Starbucks Shift Supervisor
EG Group —Hickstead
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Senior Supervisor
The Flour Pot Bakery —Brighton and Hove
- £13.25 an hour
- Hospitality
- Supervising experience
- Bakery
Quick apply
Shift Supervisor
Cobra Coffee —Crawley
- £13.65 an hour
- Weekend availability
- English
- Supervising experience
- Employee discount
- Life insurance
10d
Team leader / Supervisor
Perch on Lancing Beach —Lancing
- Up to £13.71 an hour
- Full-time
- Customer service
- Leadership
- Restaurant
- Employee discount
Quick apply
12d
Supervisor/Duty Manager
Picturedrome Electric Theatre co. ltd —Bognor Regis
- £13.00 - £13.25 an hour
- Part-time
- Hospitality
- English
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
12h
Hackett London - Assistant Store Manager - New Opening Gatwick
Hackett London (Retail) —Gatwick Airport
- English
- Administrative experience
- Leadership
- Employee discount
Quick apply
Retail Supervisor
Cotton Traders —Worthing
- £13.21 an hour
- Employee discount
Quick apply

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Operations Supervisor , AM Shift

Amazon UK Services Ltd. -
Bognor Regis

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Logistics
English
Microsoft Office
Communication skills

Full job description

DESCRIPTION

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity

A day in the life
As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.

You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

To explore the world of Amazon Operations take a virtual tour here: https://www.amazontours.com/

BASIC QUALIFICATIONS

Advanced proficiency in local language in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
Relevant experience working with data analytics and using these metrics to identify problems
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

PREFERRED QUALIFICATIONS

Experience of stakeholder management including building and maintaining professional relationships
Experience in an operational environment, such as logistics, retail, hospitality, or customer service
Upper intermediate proficiency in English

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

customer service supervisor jobs in brighton and hove

Operations Supervisor , AM Shift

Brighton Assistant Store Manager

UK Team Leader (Chain 1 & 5)

Supervisor

Supervisor (Part-Time)

Restaurant & Bar Supervisor

Cloud Kitchen Assistant Team Leader

Fulfilment Supervisor

Assistant Store Manager (Full-Time)

Arrivals - Team Leader

Arrivals - Team Leader

Assistant Retail Manager - Burgess Hill

Catering Supervisor

Starbucks Shift Supervisor

Senior Supervisor

Shift Supervisor

Team leader / Supervisor

Supervisor/Duty Manager

Hackett London - Assistant Store Manager - New Opening Gatwick

Retail Supervisor

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