Customer service manager Work, Jobs in Brinscall, Lan (with Salaries)

CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
8d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
Senior Customer Journey Product Manager
CAML —Manchester
- £75,000 - £85,000 a year
- Full-time
- Agile
4d
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Blackburn
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
4d
Client Services Manager
Staci —Blackburn
- Up to £123,456,789 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
1d
Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Preston
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
District Manager
Wendy's Blackpool - 14887 —Blackpool
- Full-time
- Master's degree
- Bachelor's degree
- Business
Quick apply
7d
Head of Customer Service
PC Group —Blackburn
- Temporary
- Hybrid work
- Management
- APIs
Quick apply
Helpdesk Manager
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
District Manager - Drive Thru
Five Guys UK —Manchester
- Quick service & fast food restaurant
- Leadership
- Communication skills
Customer Service Manager
B&M Retail —Accrington
- £27,444 a year
- Weekend availability
- Hospitality
- Customer service
- Employee discount
Lettings Negotiator/Property Manager
Discover Property Management —Darwen
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
Quick apply
3d
Customer Planning & Demand Lead
Science in Sport Group —Blackburn
- Up to £50,000 a year
- Doctoral degree
- Analysis skills
- Organisational skills
- Employee discount
3d
Sr. Director, Customer Experience & Quality - EMEA
Johnson Controls —Stockport
- Full-time
- Analysis skills
- HVAC
- Leadership
- Employee assistance programme
- Employee discount
Team Leader
The Foundry Blackburn —Blackburn
- Up to £13.48 an hour
- Part-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
3d

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customer service manager jobs near brinscall, lan

CRM Manager

Hakim Group -
Darwen

Apply Now

Job details

Permanent | Full-time
£35,000 - £55,000 a year

Qualifications

Optical experience
HubSpot
Leadership

Full job description

Join a leading optical group where your CRM expertise will drive customer engagement and business growth across the UK and Ireland.

What's in it for you?

Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland, where empowerment, innovation, and unwavering support create a truly fulfilling career.

Join a new CRM team at the heart of Hakim Group's growth, with the opportunity to directly impact customer journeys, especially through our innovative recall programme. In return, we offer:

Competitive salary based on experience and impact
Access to employee health plans and a financial flexibility fund
Exclusive offers and benefits via our rewards portal
A vibrant calendar of team events and celebrations

Most importantly, you'll be part of a supportive and growing team where accuracy, care, and collaboration are at the core of everything we do.

About the Role:

Hakim Group is growing fast and thinking smarter. We're looking for a CRM Manager to help shape the future of lifecycle marketing across our group. You'll lead the delivery and optimisation of customer journeys across key segments focusing on enhancing our recall programme. This role oversees a team and drives CRM transformation by developing data-driven, personalised journeys across email, SMS, direct mail, and digital channels to increase engagement, retention, and growth. Working closely with the Head of CRM, you'll implement a new strategy that delivers measurable impact across the customer lifecycle.

Roles & Responsibilities:

Design and deliver personalised multi-channel campaigns (email, SMS, direct mail, digital) to drive engagement, retention, and commercial growth
Use customer behaviour and lifecycle data to inform segmentation, targeting, and testing strategies
Optimise campaign performance through A/B testing, analytics, and iteration
Identify new journey opportunities and provide strategic recommendations
Champion CRM best practices with internal stakeholders and practices and foster channel expertise across your team
Support onboarding of new practices and align CRM campaigns to practice capacity and readiness
Manage and mentor three direct reports, supporting their development and ensuring delivery excellence

Requirements:

We're looking for a CRM leader who blends strategic thinking with hands-on delivery:

Proven expertise in CRM or lifecycle marketing, particularly in health, retail, or D2C sectors, showcasing a strong ability to drive customer engagement and retention
Expertise in designing and optimising multi-channel campaigns (email essential; SMS, direct mail, and digital a plus)
Strong understanding of segmentation, targeting, and customer journey mapping
Hands-on experience with CRM and marketing automation platforms such as HubSpot, Salesforce, Blaze, or similar
Data-driven decision maker with experience in A/B testing, performance analysis, and reporting
Proven experience managing and developing a team with a collaborative leadership style
Passion for customer experience with a keen eye for detail

What's Next?

Apply through Indeed and a member of our recruitment team will be in touch.

Salary - Max: GBP £55,000.00 Salary - Min: GBP £35,000.00

Apply Now

Refine Your Search

customer service manager jobs in brinscall, lan

CRM Manager

Customer Services Manager

Customer Service Manager X2

Service Manager

Senior Customer Journey Product Manager

Customer Service Manager

Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped

Customer Success Manager

Head of Customer Experience

Client Services Manager

Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped

District Manager

Head of Customer Service

Helpdesk Manager

District Manager - Drive Thru

Customer Service Manager

Lettings Negotiator/Property Manager

Customer Planning & Demand Lead

Sr. Director, Customer Experience & Quality - EMEA

Team Leader

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