Head of customer service Work, Jobs in Bristol, Bst (with Salaries)

Business Development Manager - Bristol
One Big Circle —Bristol
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Sick pay
Quick apply
12d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
8d
Supplier Assurance Manager
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
Quick apply
People Development Advisor
Savers —Bristol
- Customer service
- Human resources
- AI
Guest Focused SIA Door Supervisors (VIP)
Elite Events —Bristol
- From £16 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Business Development Executive
Business Show Media ltd —Bristol
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
5d
Service Driver
Cathedral Hygiene —Bristol
- From £26,786.24 a year
- Temporary
- Customer service
- Driving
- In-person
Quick apply
3d
SALES CONSULTANT - CRIBBS, JOHN LEWIS
Hush —Bristol
- £12.71 an hour
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
- Sick pay
Quick apply
10d
Client Accounts Assistant
Andrews Property Group —Keynsham
- £28,000 a year
- Full-time
- Data entry
- Financial services
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Client Services Executive
Wealthtime —Bath
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- In-person
- Health & wellbeing programme
- Work from home
Head of Visitor Experience
Bath Abbey —Bath
- £33,300 a year
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Management
Quick apply
2d
Head of Property Service Regional Support Team
Ministry of Justice —Bristol
- £50,001 - £70,725 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Annual leave
- Employee discount
12d
Data Enrichment Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Head of PMO
Vertical Aerospace —Bristol
- Full-time
Head of Marketing
Bristol Bears —Bristol
- £55,000 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Front of House Manager
Small Goods —Bristol
- £14.83 - £15.44 an hour
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
- Sick pay
Quick apply
3d
Head of Logistics, Isleport
YeoValley —Highbridge
- Leadership
Quick apply
6d
Administrator
Lexia Education Services —Backwell
- £24,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
5d
Garage Branch Manager
Tyres Direct UK —Bristol
- From £40,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Store discount
- Employee discount
Quick apply
13d

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head of customer service jobs near bristol, bst

Business Development Manager - Bristol

One Big Circle
Bristol

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Company events
Private medical insurance
Life insurance
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Office
Organisational skills
Communication skills

Full job description

Business Development Manager

One Big Circle – Bristol

Full-Time 37.5 hours over 5 Days

Salary £40,000 - £45,000 (experience depending)

About One Big Circle

Be part of an award-winning workplace: The Sunday Times Best Medium-sized Technology Company 2025

Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provides “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI providing end to end solutions which allow our customers to dramatically improve their operational efficiency and safety. Our culture is one of high-quality technical delivery and we work at a speed that many industries are unaccustomed to; we have done this by building a team dynamic that challenges and empowers our people and creating an environment where everyone contributes and learns. We are growing, profitable and have ambitious plans to continue expansion in and beyond our existing markets.

We are looking for a proactive and motivated individual to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of people in the rail industry. AIVR has won dozens of awards and is recognised as the market leading solution, but we are building many more opportunities both in existing and new markets which will further accelerate our growth.

We have built a culture where people feel supported, included, and empowered to do their best work. Our team is growing, and we’d love for you to be part of the journey.

Responsibilities

Account Management & Customer Engagement

Manage and support key customer accounts, maintaining a strong understanding of their objectives, challenges, and success metrics.
Build and nurture positive relationships with stakeholders through regular communication, both remotely and face-to-face.
Deliver appropriate demonstrations and product updates (including AIVR and other OBC products where applicable) and respond to customer queries and issues in a timely, professional manner.
Maintain accurate and up-to-date records within the OBC management systems of all customer interactions and account activity.
Gather and communicate customer feedback to support continuous product and service improvement.

Commercial & Strategic Development

Develop a strong understanding of commercial agreements and costing frameworks helping to secure recurring and new contracts.
Collaborate with the Head of Business Development and BD colleagues to shape and deliver business strategy, including budget forecasting for key accounts.
Work with colleagues to identify and develop new opportunities across the UK and internationally.
Help continue to build OBC market presence by identifying key stakeholders and positioning the business effectively for upcoming opportunities

Product & Market Development

Maintain a strong working knowledge of AIVR systems and their application across different customer needs.
Support the development and commercialisation of new products, including DepotMATE.
Collaborate with the Product Team to assess technical feasibility based on client interest and align commercial opportunities with product roadmaps.
Contribute insights from customers and the market to influence product development and innovation

Bids, Proposals & Marketing Support

Help prepare high-quality tender submissions, proposals, and costings in collaboration with the Commercial Team.
Work with Business Development leadership and OBC Marketing to ensure effective collateral is available for client engagement, bids, and events.

Market Expansion & Events

Help research and evaluate opportunities in targeted international markets, including competitor analysis, key contacts, and upcoming opportunities.
Attend and represent OBC at a range of rail industry events both at regional and national level, and at occasional international events.

Personal Qualities and Experience

Minimum requirement of 2 years experience within the rail industry.
Demonstrate strong communication skills, including confident verbal delivery, professional presentations, and clear, concise written communication.
Collaborate effectively within a team environment, contributing positively to shared objectives and outcomes and office culture.
Use initiative and a proactive approach to identify, develop, and follow up on business leads and new opportunities.
Maintain proficiency in Microsoft Office applications (Word, PowerPoint, Excel) alongside modern collaboration tools such as Google Drive and Notion to support efficient working practices.
Apply strong organisational skills to accurately manage and maintain customers and lead information within internal systems.
Produce high-quality, accurate proposal documents and presentations using OBC templates and collateral, demonstrating a strong attention to detail.
Bring relevant experience from a similar role, demonstrating the ability to operate effectively in a commercial or client-focused environment.

Company Benefits Include:

Auto enrolment Pension Scheme
25 Days Holiday plus bank holidays
Life Assurance
Private Healthcare Cover
Work related training courses as required
Complimentary snacks and refreshments including fresh fruit
Office-Centric role with allocated workspace
Access to Bike to Work Scheme
Secure bike storage and shower facilities
Social events

How to Apply

Join an award-winning team, named ‘The Sunday Times Best Medium-sized Technology Company 2025’. At One Big Circle, you’ll be part of a fast-growing team where your ideas and contributions are truly valued.

Please send your CV and covering letter to [email protected].

By applying for this role, you understand that we will process your personal information in accordance with our privacy policy, accessible at https://onebigcircle.co.uk/privacy-policy/

Successful applicants will be required to pass a BPSS (Baseline Personnel Security Standard) check.

Find out more about us at www.onebigcircle.co.uk

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Life insurance
Sick pay

Application question(s):

Please confirm whether you hold a valid, full UK driving licence?
Please confirm which area of Bristol or the surrounding region you reside in
Do you have at least two years of experience working within the railway industry?

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in bristol, bst

Business Development Manager - Bristol

Customer Experience Manager

Supplier Assurance Manager

People Development Advisor

Guest Focused SIA Door Supervisors (VIP)

Business Development Executive

Service Driver

SALES CONSULTANT - CRIBBS, JOHN LEWIS

Client Accounts Assistant

Client Services Executive

Head of Visitor Experience

Head of Property Service Regional Support Team

Data Enrichment Manager

Head of PMO

Head of Marketing

Manager of Dedicated Implementations - EMEA

Front of House Manager

Head of Logistics, Isleport

Administrator

Garage Branch Manager

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