quality service representative Work, Jobs in bristol, bst (with Salaries)

Controller (Bank)
EMED Group —Bristol
- £13.63 an hour
- Nursing home
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Research Delivery Support
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board —Bristol
- £32,073 - £39,043 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
6d
Pharmaceutical Sales Representative (Respiratory)
NSHI Ltd —Bristol
- £50,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Pension Administrator
Hartley Pensions —Bristol
- £27,420.00 - £38,011.38 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
Quick apply
MINT Recovery Navigator - South Gloucestershire
Second Step —Bristol
- £26,056 a year
- Full-time
- Travel
- Employee assistance programme
2d
Investments Administrator
Hartley Pensions —Bristol
- £26,420.00 - £34,011.38 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Service Desk Manager
Babcock International —Bristol
- £44,600 - £55,800 a year
- Full-time
- Agile
- IT
- SDLC
- Annual leave
- Employee assistance programme
Ambulance Fleet Assistant
EMED Group —Shepton Mallet
- £13.41 an hour
- Part-time
- Organisational skills
- Mechanical knowledge
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Centre Representative 1
EssilorLuxottica —Thornbury
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
14d
Controller
EMED Group —Bristol
- £13.63 an hour
- Full-time
- Nursing home
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Trading Team Manager
B&Q —Bristol
- £34,031.94 - £37,031.94 a year
- Part-time
- Employee assistance programme
- Employee discount
Healthcare Assistant
ACES Eye Clinic —Bristol
- £27,040 a year
- Full-time
- Hospital
- Patient care
- Organisational skills
Sales Representative (All Genders)
FireGlass UK Ltd. —Bristol
- Sales
- Organisational skills
Operations Manager
EMED Group —Shepton Mallet
- £36,000 a year
- Weekend availability
- Management
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Distribution Customer Service Representative
Expeditors —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Data entry
- Employee stock purchase plan
Quick apply
German Customer Service Representative
Computershare —Bristol
- £28,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
People Assistant
DAC Beachcroft —Bristol
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Administrator
Lexia Education Services —Backwell
- £24,000 - £28,000 a year
- Full-time
- Microsoft Office
PI Team
NRG —Bristol
- £80,000 a year
- Business development
- Analysis skills
- Communication skills
Resource Base Teaching Assistant (June 2026)
Greenshaw Learning Trust —Bristol
- £20,883 - £28,142 a year
- Full-time
- Classroom experience
- School
- Employee assistance programme
- Employee discount
15h

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quality service representative jobs near bristol, bst

Controller (Bank)

EMED Group -
Bristol

Quick apply

Job details

Zero hours contract
£13.63 an hour

Benefits

Annual leave

Qualifications

Logistics
Organisational skills
Communication skills

Full job description

We have a fantastic opportunity for a Controller/Planner to join our team based in Bristol.

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. A Controller is responsible for planning and controlling the daily movement of patient journeys (adults & children) to and from outpatient clinics, day care centres and routine hospital admissions on timed appointments.

The role involves efficiently managing Patient Transport Service (PTS) resources to meet the needs of booked patient journeys, as well as collaborating with hospital staff and departments to optimise vehicle and staff utilisation.

This is a bank position and our operational hours are between 07:00 and 20:00 (shifts will be between these hours)

What benefits can you expect?

£13.63 ph
12.07% uplift on each hour worked to cover annual leave
The flexibility of a bank (0 hour) position - work when suits you to support the needs of the business
Company funded Enhanced DBS certificate
Full training provided

Main Duties

Check and plan daily and future bookings within the Cleric controlling system, ensuring resourcing is correct and all sub-contractor, taxi and volunteers are informed where applicable.
The main focus of the role will be the dispatch and management of the operational crews to ensure timely and efficient collection and delivery of patients between destinations and achieving contractual targets.
To receive in an accurate, effective and polite manner, requests for patient transport and queries regarding ambulance journeys, ensuring compliance with relevant service procedures and standing orders.
Undertake general clerical duties including but not exclusive checking booking lists, data input, completing ad-hoc forms/invoices as necessary.
Maintaining and enhancing the performance and quality of service offered to patients and customers.
Deal promptly, professionally and efficiently with all telephone calls received taking appropriate action on own initiative where required. Liaison with other agencies such as GPs, Nursing Homes, Hospital Clinics and Wards.
Maintain patient flow across all control areas through effective liaison with colleagues and hospital staff and prompt resolution of urgent problems and appropriate responses to unplanned events.

Successful candidates will have

Passion for patient care and delivering a highly effective service
Excellent communication skills, both written and verbal, with proven ability to engage at all levels within an organisation
Strong problem-solving skills
Meticulous attention to detail
Excellent organisational skills with proven ability to multi-task and prioritise as required
Ability to stay calm under pressure and use initiative
Experience of working in a highly regulated, complex business, with an understanding of healthcare logistics (desirable)

About Us:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Quick apply

Refine Your Search

quality service representative jobs in bristol, bst

Controller (Bank)

Research Delivery Support

Pharmaceutical Sales Representative (Respiratory)

Pension Administrator

MINT Recovery Navigator - South Gloucestershire

Investments Administrator

Service Desk Manager

Ambulance Fleet Assistant

Customer Service Centre Representative 1

Controller

Trading Team Manager

Healthcare Assistant

Sales Representative (All Genders)

Operations Manager

Distribution Customer Service Representative

German Customer Service Representative

People Assistant

Administrator

PI Team

Resource Base Teaching Assistant (June 2026)

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