Service delivery manager Work, Jobs in Bristol (with Salaries)

Service Delivery Manager (Defence Team)
NCC —Bristol
- £54,102 - £67,056 a year
- Call to connect
- Hybrid work
- Management
- Travel
- IT
Service Manager
Antac Support Services —Bristol
- Up to £45,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
- Employee assistance programme
- Referral programme
Quick apply
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
Customer Service Manager
Elements Solutions Inc —Bristol
- From £55,000 a year
- Customer service
- ERP systems
- Leadership
- Free parking
- Employee assistance programme
Delivery & Fleet Supervisor
Furnished Homes (Underley Furnishings Ltd) —Bristol
- From £31,724 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick apply
11d
Response Repairs Manager
Bristol City Council —Bristol
- £55,529 - £57,884 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
- Flexitime
Assistant General Manager
Nisbets —Bristol
- Full-time
- Management
- Organisational skills
- Leadership
Head of Service - Bristol - South Gloucestershire - Full Time - Permanent
HM Prison & Probation Service —Bristol
- £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Leadership
- Annual leave
- Employee discount
Technical Administrator
Wipro Limited —Bath
- Microsoft Excel
- Financial services
- Communication skills
Service Desk Manager
Lancer Scott —Bristol
- £40,000 a year
- Full-time
- Management
- Customer service
- Leadership
12d
Team Leader - Reablement Service
Bristol City Council —Bristol
- £42,839 - £46,142 a year
- Hybrid work
- Management
- Leadership
- Communication skills
- Annual leave
- Flexitime
Senior Service Coordinator (Specialist Housing & Support)
BRC Jobs —Bristol
- £17.29 an hour
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
- Annual leave
Quick apply
Operations Manager- Neighbourhoods
LiveWest —Weston-super-Mare
- £66,400 - £73,800 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
11d
Service Delivery Manager
Frontier Resourcing —Almondsbury
- Full-time
- IT
- In-person
- Communication skills
Quick apply
14d
Operational Support Grade - HMP Bristol (Prison Support Role)
Ministry of Justice —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Coffee Trainer, Delivery Driver & Customer Support
Extract Coffee Roasters —Bristol
- £27,000 - £29,000 a year
- Full-time
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
8d
Operations Manager
VAPOR CLEAN —Weston-Super-Mare West
- £35,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
Senior Cleaning Operations Manager
Diverse Commercial Solutions Ltd —Newport
- £45,000 - £48,000 a year
- Weekend availability
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
8d
Transport Operations Manager
Ski Transfer Logistics Ltd —Bristol
- £40,000 - £56,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- In-person
- Health & wellbeing programme
Quick apply
1d

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Service Delivery Manager (Defence Team)

NCC
Bristol

Apply Now

Job details

Permanent
£54,102 - £67,056 a year

Benefits

Company pension
Private medical insurance

Qualifications

Management
ITIL
IT
Problem management
Communication skills

Full job description

Service Delivery Manager (Defence Team)

NCC

Bristol based – predominantly on site with limited hybrid working

Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients.

Salary: £54,102 to £67,056 per annum experience dependent, plus 12.5% employer pension contribution and private medical insurance.

Security Clearance: You would be required to undergo a high level of government security clearance once in role and we’ll support getting you cleared.

Closing Date: 30th July 2026 – we reserve the right to close the advert early if needed.

NCC is the UK’s defence innovation partner! We’re expanding rapidly and supporting a range of interesting new projects in the Defence, Energy, Space, Marine and Technology sectors. We’re a medium sized not for profit company, with a wonderful collaborative culture and this is a new position for the company due to strong natural growth.

Sitting within our IT department and partnering with our Secure Operations department, you’ll first build, recruit and then subsequently lead and manage the Secure Operations IT Support team to ensure that that the IT services meet the needs of the Secure Operations Team, whilst closely mirroring the existing services within General Operations.

You’ll workhand in hand with our IT Service Delivery Manager and the IT Operations Manager outside of the secure operations team to ensure that consistently high standards are maintained.

Specifically, you’ll –

Build, recruit, lead and motivate the new IT Secure Operations delivery team.
Design, implement and continuously improve the Secure Operations IT service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures.
Problem Management through trend analysis and prevention
Design and create detailed KPI reporting to support IT SLT.
Manage the IT Secure Operations run budget.
Take ownership of Incident, Request and Change management process within Secure Operations IT and act as a point of escalation.
Chair the Change Advisory Board when required.
Create standard operating procedures for key service delivery functions.
Support the technical development and delivery of internal secure working environments.
Take responsibility for the service transition and onboarding of all new services within the Secure IT environment.
Maintain the required levels of Security Clearance, as defined by the scope of the role.

Please refer to the job description for full details.

What we’ll look for in your application:

We will prioritise applications with background in fields such as defence, engineering, R&D or manufacturing industries.

Be eligible and willing to undertake a high level of government security clearance. No existing clearance required.
Proven experience of working in a Service Delivery Manager (or similar) role with 3 years’ minimum experience over your career.
Well-rounded IT knowledge from career running up to Service Delivery Management experience.
Strong verbal/written communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders.
Demonstrable experience of managing and building teams.
ITIL v4/v5 foundation qualification
Familiarity with implementing best practices across Microsoft environments.
Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus).
Experience of working in Security Controlled Environment.
Awareness of telephony systems
Awareness of various software licensing models
Strong demonstrable vendor management skills

Not sure if you are the right fit and want to check with someone? Please feel free to reach out to our recruitment team either via the contact page on our career site or directly to Jon Barratt via linked in.

Who are the NCC?

We bridge the gap between academia and industry, helping companies of all sizes to capitalise on cutting-edge innovations to deliver more. We do this at every stage of their journey and across the entire product lifecycle, from the earliest concept to end-of-life.

Part of the High Value Manufacturing (HVM) Catapult and the University of Bristol, we’ve evolved from our origins as the National Centre of Excellence in composite technology. We provide a gateway to world-class expertise, advanced facilities, and industrial collaboration. A not-for-profit organisation, we leverage these assets to complement our customers’ capabilities, helping them to develop their people, grow, compete, and succeed through technology and product leadership. As well as working with industrial partners, we help create the conditions that enable UK innovators and industry to thrive. This includes providing national and local decision-makers with insight and evidence to inform strategy, policy, and investment decisions.

Apply Now

Refine Your Search

service delivery manager jobs in bristol

Service Delivery Manager (Defence Team)

Service Manager

Head of Operations

Customer Service Manager

Delivery & Fleet Supervisor

Response Repairs Manager

Assistant General Manager

Head of Service - Bristol - South Gloucestershire - Full Time - Permanent

Technical Administrator

Service Desk Manager

Team Leader - Reablement Service

Senior Service Coordinator (Specialist Housing & Support)

Operations Manager- Neighbourhoods

Service Delivery Manager

Operational Support Grade - HMP Bristol (Prison Support Role)

Manager of Dedicated Implementations - EMEA

Coffee Trainer, Delivery Driver & Customer Support

Operations Manager

Senior Cleaning Operations Manager

Transport Operations Manager

I want to receive the latest job alerts for service delivery manager in bristol

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