Customer experience coordinator Work, Jobs in Brixton, Gtl (with Salaries)

Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
7d
Specialty Coffee Roastery - Technical Customer Service Coordinator
Volcano Coffee Works & Assembly Coffee —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Salesforce
- English
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Reservations and Group Sales Coordinator
AccorHotel —London
- Weekend availability
- Hospitality
- Bar
- Sales
Quick apply
1d
General Administrator (Training Clinic Coordinator)
Institute for Optimum Nutrition —London
- £28,860 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
21h
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
13d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Patient Experience Coordinator
The MOLE Clinic Ltd —London
- £30,831.18 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
4h
Event Steward
Able AI Agent Ltd —nine elms
- £13 - £14 an hour
- Temporary
- Hospitality
- Management
- First Aid Certification
Quick apply
5d
Workplace and Experiences Coordinator
Zego —London
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Office experience
Quick apply
Works Coordinator
Sanctuary Group —London
- £36,038 - £37,935 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
1d
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Patient Coordinator - Aesthetics
DIAMOND SKIN CLINIC KNIGHTSBRIDGE —London
- £24,420.00 - £38,755.32 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
1d
Customer Experience Coordinator
Suitsupply —London
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Film and Event Co-ordinator
Queen Elizabeth Olympic Park - LLDC —London
- £38,342 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
7d
Customer Service & Cake Store Coordinator
EM CAKES —London
- £25,500 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Paid training
Quick apply
5d
Shared Ownership Coordinator
Pinnacle Group —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Patient Care/Reception Team Member
Dentaprime UK plc —London
- Full-time
- Customer service
- English
- Accounting
- Annual leave
Quick apply
21h
Guest Services Coordinator
QuintEvents —London
- Full-time
- Hospitality
- Spanish
- Salesforce
Quick apply
6d
Exams Coordinator
Royal College of Physicians —London
- £30,962 a year
5d

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Admin Support / Operations Coordinator (Online Pharmacy)SW19

Smartway Pharmaceuticals Ltd
London

Quick apply

Job details

Permanent | Full-time
£24,420 - £30,000 a year
7 days ago

Benefits

Casual dress
Cycle to work scheme
Free flu jabs
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Administrative experience
Organisational skills
Communication skills

Full job description

About Us
We are a growing online pharmacy committed to delivering safe, efficient, and patient-focused healthcare services. Our team works closely with clinics, doctors, and patients to ensure every order is handled with care, accuracy, and professionalism.

About the Role
We are seeking a dependable and organised Admin Support / Operations Coordinator to support the smooth running of our pharmacy operations. This role is central to customer service, patient safety, and coordination between internal teams, clinics, and healthcare professionals. The successful candidate will play an important part in ensuring that processes are followed correctly and that patients receive a safe and reliable service.

Key Responsibilities

Deliver high-quality customer service via phone and email, ensuring all enquiries are handled professionally, promptly, accurately, and with strong attention to detail.
Communicate confidently in fluent English to support patients, clinics, and partners, including handling routine queries and providing clear information.

· Liaise with courier companies (e.g. DHL, DPD) to investigate and resolve issues relating to delayed or lost parcels.

· Support patient safety by adhering strictly to procedures and escalating concerns appropriately.

· Coordinate communication between clinics, prescribers, and internal teams to ensure efficient and timely workflows.

· Prepare, review, and issue monthly invoices to clinics, ensuring all information is correct and complete.

· Handle queries, troubleshoot issues, and contribute to day-to-day operational problem-solving.

· Always Follow Standard Operating Procedures (SOPS) to ensure consistency, compliance, and accuracy.

· Use Microsoft Excel and internal systems for data tracking, reporting, and administrative tasks with a high level of precision.

· Maintain strict compliance with data protection, confidentiality, and information governance requirements.

· Quickly learn and confidently navigate internal platforms and systems, demonstrating strong IT literacy and attention to detail.

What We’re Looking For

Previous experience in pharmacy, healthcare, administration, and/or customer service.
Strong communication and coordination skills.
A calm, professional approach when dealing with patients, clinics, and doctors.
Good working knowledge of Microsoft Excel and computer systems.
Logical thinker with strong problem-solving ability.
Strong attention to detail and commitment to accuracy.
Working knowledge of data protection, information governance, and confidentiality.

Desirable Experience

Experience in an online pharmacy environment.
Familiarity with dispensing or pharmacy systems.
Experience with clinic communication, invoicing, or healthcare coordination.

What We Offer

Competitive salary.
Monday to Friday working hours.
In-person office role with a supportive team environment.
Opportunity to contribute to a patient-focused healthcare business.

How to Apply
Please send your CV and a short cover letter outlining your relevant experience.

Pay: £24,420.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free flu jabs
On-site parking

Experience:

Pharmacy and healthcare, administration/ customer service: 2 years (required)

Language:

Fluent English (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in brixton, gtl

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Specialty Coffee Roastery - Technical Customer Service Coordinator

Reservations and Group Sales Coordinator

General Administrator (Training Clinic Coordinator)

Customer Experience Coordinator

Wholesale Customer Support Coordinator

Patient Experience Coordinator

Event Steward

Workplace and Experiences Coordinator

Works Coordinator

Office Workflow Co-ordinator

Patient Coordinator - Aesthetics

Customer Experience Coordinator

Film and Event Co-ordinator

Freshdesk coordinator

Customer Service & Cake Store Coordinator

Shared Ownership Coordinator

Patient Care/Reception Team Member

Guest Services Coordinator

Exams Coordinator

I want to receive the latest job alerts for customer experience coordinator in brixton, gtl

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