Analytics manager Work, Jobs in Brockley Hill, Gtl (with Salaries)

Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Analytics Manager
Data Idols —London
- £95,000 - £105,000 a year
- SQL
- Communication skills
Global Unlocking Potential - Wellbeing Senior Manager
Boston Consulting Group —London
- Full-time
- Bachelor's degree
- Psychology
- Human resources
Business Intelligence & Analytics Manager
Norgine —Uxbridge
- Hybrid work
- Bachelor's degree
- Continuous improvement
- No degree
Quick apply
8d
Finance and Analytics Manager
Perlego —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Accounting
- Annual leave
Quick apply
Sr. Manager Finance Transformation
PlayStation Global —London
- Hybrid work
- Management
- PMP
- Master's degree
14d
Global Talent Acquisition Senior Manager – Operations CoE
Boston Consulting Group —London
- Full-time
- Analysis skills
- Human resources
- Communication skills
Pricing Manager - Multi Analytics
Hastings Direct —London
- Full-time
- Hybrid work
- SQL
- Python
- Annual leave
Data Analytics Manager
Lunio —London
- Full-time
- Hybrid work
- SQL
- AWS
- IT
Product Manager
The Scout Association —Gilwell Park
- £55,206.18 a year
- Full-time
- Remote
- Product management
- Agile
- Communication skills
- Flexible schedule
Portfolio Analytics Manager
Allwyn UK —Watford
- Hybrid work
- SQL
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
4h
Digital Marketing Manager
GPE Scientific —Leighton Buzzard
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Free parking
- Life insurance
Quick apply
1d
Sessional Lecturer
Hammersmith & Fulham Council —Hammersmith
- £29.64 - £36.03 an hour
- Weekend availability
- Spanish
- Management
- Psychology
Data Investigations Manager (Data & Analytics)
Equifax —London
- Full-time
- SQL
- Leadership
- Communication skills
- Sick pay
Reporting Analyst
BAM UK & Ireland —London
- ERP systems
- Human resources
9d
Marketing Executive
Safestore —Borehamwood
- Full-time
- Hybrid work
- Marketing
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sr. Account Manager - UK
sunday —London
- £62,000 - £65,000 a year
- Hybrid work
- Hospitality
- Analysis skills
- Project management
7d
Omni-Channel Analytics Manager, Europe
Vuori, Inc —London
- Full-time
- Microsoft Excel
- Sales
- Marketing
Quick apply
E-Commerce Manager
Creative mind products —London
- £31,300.00 - £58,676.76 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Social media management
Quick apply
1h
Implementation Consultant
Canoe Intelligence —London
- £55,000 - £65,000 a year
- Hybrid work
- Salesforce
- Project management
- Bachelor's degree
- Annual leave
- Work from home

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Service Reporting Manager

Bell Integration -
London

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Power BI
Computer Science
Data analysis skills
Tableau
SQL
Presentation skills
Bachelor's degree
ITIL
ServiceNow
IT
Communication skills
Python

Full job description

Overview:

The Service Reporting Manager is responsible for transforming operational data into meaningful insights that enhance service delivery, efficiency, and customer experience. This role analyses ticket trends, performance metrics, and operational behaviours to drive process improvement, proactive problem management, and informed decision-making across the Service Desk and wider IT organisation.

Responsibilities:

Data Analytics

Design and deliver advanced analytics to identify trends, recurring issues, and opportunities for service improvement
Define and implement best practices for data collection, storage and analysis.
Develop predictive models and insights to support proactive problem management.
Create dashboards and visuals that translate complex data into actionable insights for technical and non-technical audiences.

Stakeholder Collaboration

Partner with service desk leadership, IT operations, and business stakeholders to define data requirements and priorities.
Act as the primary liaison for analytics initiatives, ensuring alignment with organisational objectives and ISO standards.
Facilitate workshops and engagement sessions to promote data literacy and evidence-based decision-making.

KPI Management

Define, track, and report on KPIs for Service Desk operations, including SLA compliance, resolution times, and customer satisfaction.
Establish a robust reporting framework to monitor performance and drive continual service improvement.
Provide insights that inform resource planning, rota optimisation, and operational efficiency.

Data Engineering

Build and maintain scalable data pipelines and reporting infrastructure to support current and future analytics needs.
Ensure data integrity, security, and compliance with governance standards.
Evaluate and recommend tools and technologies to enable automation and advanced analytics capabilities.

Culture & Leadership

Champion a data-driven culture across the Service Desk and IT teams, promoting transparency, collaboration and continuous improvement.
Actively demonstrate company values – Honesty & Integrity, Open & Straightforward, One Version of Events, Agile & Responsive, Friendly & Inclusive in all interactions and decision making.
Lay the foundations for future growth of the Data & Analytics function, including documentation, process design and mentoring future hires.

Qualifications:

Ability to translate sometimes complex data into clear, actionable insights.
Skilled at presenting findings in a compelling way that drives decision making.
Strong interpersonal skills to build trust and collaborate effectively across teams.
Analytical mindset with the ability to propose practical solutions.
Comfortable working with ambiguity and creating clarity from complexity.
Ensure accuracy and integrity with data analysis and reporting.
Encorages knowledge sharing and cross-functional engagement.

Required Skills & Qualifications

Bachelor's degree in data Analytics, Computer Science, IT or related field.
Proven experience in data analytics and reporting within IT Service Management environments.
Technical skills, advanced experience in SQL, PowerBI, Tableau, Excel, Python, ServiceNow reporting etc).
Knowledge of ITIL principles and ISO service management standards.
Excellent stakeholder management and communication skills.

What we care about:

At Bell, we believe that we are stronger together, and promote an open, collaborative culture where everyone is encouraged to be involved in the shaping of our business.

We value diversity!

We seek to employ a workforce representative of the markets that we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment.

Why join Bell:

Why join bell:

We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 training courses
Competitive Salary
Flexible remote working
A generous company pension
25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days!
Healthcare and dental insurance
Life assurance
Cycle to work scheme
A diverse and inclusive work culture
Modern vibrant workplaces
Exclusive discounts with major retailers, discount gym memberships and access to our wellness centre

Apply Now

Refine Your Search

analytics manager jobs in brockley hill, gtl

Service Reporting Manager

Analytics Manager

Global Unlocking Potential - Wellbeing Senior Manager

Business Intelligence & Analytics Manager

Finance and Analytics Manager

Sr. Manager Finance Transformation

Global Talent Acquisition Senior Manager – Operations CoE

Pricing Manager - Multi Analytics

Data Analytics Manager

Product Manager

Portfolio Analytics Manager

Digital Marketing Manager

Sessional Lecturer

Data Investigations Manager (Data & Analytics)

Reporting Analyst

Marketing Executive

Sr. Account Manager - UK

Omni-Channel Analytics Manager, Europe

E-Commerce Manager

Implementation Consultant

I want to receive the latest job alerts for analytics manager in brockley hill, gtl

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