Customer support & client services Work, Jobs in Bromfield, Shr (with Salaries)

Sales Support / Customer Service
Tabilo —Newtown
- £26,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
Quick apply
Parking Patrol Officer (Evenings & Weekends)
CSPM Parking Management —Hereford
- £13.00 - £13.80 an hour
- Part-time
- Customer service
- Driving
- In-person
- Paid training
Quick apply
7d
Clinical Assessor
Capita Health Assessment Advisory Service —Tenbury
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply
Credit Control Team Leader
Novuna —Telford
- Up to £39,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
7d
Recovery Worker
WithYou —Ludlow
- £26,250 - £30,900 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
15h
Customer Account Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quality Control Manager - Textiles and Soft Furnishings
Penny Morrison Ltd —Presteigne
- £35,000 - £37,000 a year
- Full-time
- Supervising experience
- Quality control
- Organisational skills
Quick apply
13d
Care Assistant
Eclipse Homecare Limited —Tenbury
- £13.35 an hour
- Full-time
- No experience needed
- Paid training
- Annual leave
Customer Services Data Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Leadership
- Time management
- Free parking
- Store discount
5d
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
SEO Senior Account Manager
Croud —Shrewsbury
- £37,720 - £42,720 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Customer Service and Exports Administrator
Trelleborg —Weobley
- Temporary
- Customer service
- ERP systems
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Estate Agency Sales Negotiator - Shrewsbury
Halls Holdings Ltd —Shrewsbury
- From £26,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
5d
Finance Assistant
M Group —Hereford
- Microsoft Excel
- Oracle
- IT
- Annual leave
- Employee assistance programme
Care Assistant
McCarthy & Stone —Shrewsbury
- £13.26 - £14.56 an hour
- Part-time
- Travel
- No travel
- Paid training
- Annual leave
Quick apply
Customer Service Administrator
Netley Hall Hotel Limited —Shrewsbury
- £26,325 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
Quick apply
Sales Executive (TWM)
Slicker Recycling —Stourport-on-Severn
- £28,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Employee discount
Quick apply
11d
Area support officer
Bardwood —Newtown
- £12.71 an hour
- Full-time
- In-person
Quick apply
Relief Care Assistant
McCarthy & Stone —Shrewsbury
- £13.26 - £14.56 an hour
- Part-time
- Travel
- No travel
- Paid training
- Employee discount
Quick apply
Client Services Executive
Radius Limited —Shrewsbury
- £25,000 - £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply

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Sales Support / Customer Service

Tabilo
Newtown

Quick apply

Job details

Full-time
£26,000 - £30,000 a year

Benefits

Free parking
On-site parking

Qualifications

Sage
Microsoft Excel
Customer service
Sales administration
Administrative experience
Communication skills

Full job description

Job Overview

A confident and well organised Customer Service and Sales Support person with a strong commercial mindset. This role is a key part of both customer service and sales function. Working as a team to be the front of our customer service while also supporting the sales team in their daily activities. The ideal candidate is detail-oriented, customer-focused, and thrives in a collaborative, fast-paced environment.

Responsibilities

Customer Service

Confident answering phones and ensuring all customer interactions are timely, professional and aligned with Tabilo’s service standards.
Proactively communicate with customers to improve customer satisfaction and reduce avoidable inbound queries.
Communicate and help resolve escalated issues to ensure fast and effective resolutions.
Assist in maintaining strong relationships with key customers.

Service Quality & Operational Efficiency

Daily tasks include order processing, dispatch emails, stock queries, returns, damages, etc.
Accurate order processing and communication to reduce errors and improve OTIF performance.

Sales Support

Able to assist customers with practical advice regarding Tabilo products.
Assist the sales team by preparing proposals and responding to the client quickly, processing orders, and managing product queries.
Maintain up-to-date customer and sales information in the CRM system.
Track and follow-up on open opportunities, quotes, and customer requests.
Liaise with internal teams (logistics, production, and finance) to ensure order accuracy and timely delivery.
Prepare reports and insights on sales activities, pipeline status, and customer feedback.

Sales Enablement

Identify, cross-sell or upsell opportunities through day-to-day interactions with customers.
Support the implementation of sales campaigns, promotions, or product launches.
Provide insights and feedback from customers to help shape commercial strategies.

Product Knowledge & Training

Stay updated on company products, services and promotions to effectively assist external sales representatives.
Provide training and guidance on systems, sales tools and internal processes to new external sales support personnel.

Key Performance Indicators

Customer Service Response & Service Level

Phone calls answered within 3 rings
Tickets/Emails/Orders acknowledged within 60 minutes
Stock Quotes dealt with within 60 minutes
MTO quotes issued within 24 hours

Sales Support

Timely Support of

Providing Quotes
Providing Samples
Customer Follow-Up

Requirements

Customer Service focused with exceptional service delivery
Previous work experience in a similar role
Excellent communication and problem-solving skills
Organised with the capacity to handle multiple priorities efficiently under pressure

Company Values

Own It

We hold ourselves accountable with high standards in everything we commit to. We work accurately, communicate clearly and act with care and attention so our customers, colleagues and partners receive the right information and the best service, first time, on time, every time. We strive to improve our performance by being willing to learn, grow and change.

Create Smiles

We treat everyone with respect, honesty and care. We build trust, confidence and positivity with every interaction to ensure that customers, colleagues and suppliers feel valued, supported, and better for having worked with us.

Think Team

We take shared responsibility for our work and our results. We bring effort, energy and commitment to every task. When making decisions, we support each other and consider the financial performance of the business and the needs of the whole team.

Work Location: In person

Pay: £26,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in bromfield, shr

Sales Support / Customer Service

Parking Patrol Officer (Evenings & Weekends)

Clinical Assessor

Credit Control Team Leader

Recovery Worker

Customer Account Coordinator - Maternity Cover

Quality Control Manager - Textiles and Soft Furnishings

Care Assistant

Customer Services Data Coordinator

Customer Service Coordinator

SEO Senior Account Manager

Customer Service and Exports Administrator

Estate Agency Sales Negotiator - Shrewsbury

Finance Assistant

Care Assistant

Customer Service Administrator

Sales Executive (TWM)

Area support officer

Relief Care Assistant

Client Services Executive

I want to receive the latest job alerts for customer support & client services in bromfield, shr

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