Customer service supervisor Work, Jobs in Broughton, Nth (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
TEAM LEADER – CUSTOMER SERVICE & ADMIN
IN‘n’OUT Autocentres —Northampton
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
3d
Supervisor
Flannels —Rushden
- £31,450 a year
- Full-time
- Sales
- Merchandising
- Leadership
- Employee discount
Quick apply
Logistics Supervisor
Mitsubishi Electric —Northampton
- £34,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Service Assistant/Supervisor
Royal Casino Slots —Northampton
- £12.71 - £14.21 an hour
- Part-time
- Bilingual
- Microsoft Word
- Hospitality
- Paid training
Quick apply
1d
TEAM LEADER – CUSTOMER SERVICE & ADMIN
IN n OUT Autocentres —Northampton
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
1d
Night Guest Service Supervisor - Part time
Hilton —Northampton
- £13.31 an hour
- Part-time
- Employee stock purchase plan
- Annual leave
Retail Supervisor
Dunelm —Kettering
- £14.76 an hour
- Management
10d
Supervisor - Northampton - Part time
Gravity —Northampton
- £13.13 an hour
- Part-time
- Supervising experience
- Leadership
- Employee assistance programme
11d
Warehouse Supervisor
Furniture Village —Bedford
- £35,000 - £38,500 a year
- Full-time
- Leadership
- Employee discount
Quick apply
Retail Management Graduate Programme
Decathlon UK —Rushden
- £27,000 a year
- Part-time
- Hospitality
- Customer service
- Internship
- Employee assistance programme
- Employee discount
3d
Assistant Store Manager
NEXT —Milton Keynes
- From £31,106 a year
- Full-time
- Retail management
Claims Team Leader - Third Party Property Damage
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
10d
Wedding, Banqueting and Social Events Supervisor
Kew Green Hotels - Commercial Hub —Rugby
- Part-time
- Sales
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Supervisor
The White Company —Harborough Magna
- Leadership
- Employee discount
9d
Full Time Supervisor
Market Harborugh Esquires Coffee —Market Harborough
- £12.71 - £13.25 an hour
- Full-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
Assistant Store Manager Maternity Cover
Matalan —Bedford
- Full-time
- Analysis skills
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Operations Team Leader - Security (6 month FTC) - Highcross Leicester
Savills Management Resources —Leicester
- £16.63 an hour
- Night shift
- Management
- Customer service
- English
10d
Product Team Leader
River Island —Milton Keynes
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply

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Customer Service Team Leader

DFDS UK & Ireland -
Kettering

Quick apply

Job details

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Supervising experience
Communication skills

Full job description

Do you thrive on leading teams and delivering outstanding customer service? Are you confident managing workloads, supporting colleagues, and keeping operations running smoothly? If so, you could be the newest addition to our team as a Customer Service Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Working Monday to Friday 08:30 – 17:00, you’ll lead a team of Customer Service Coordinators, ensuring customer queries are handled efficiently while maintaining high service standards. You’ll also support key administrative and coordination activities across the wider logistics operation.

You will be responsible for:

Supervising and supporting the customer service team, delegating tasks and managing workloads
Acting as the first point of escalation, resolving customer and operational issues quickly
Ensuring all customer queries (delivery issues, delays, tracking) are handled professionally
Monitoring performance, producing KPI reports, and ensuring SLAs are consistently met
Coordinating with warehouse, transport, and planning teams to resolve issues efficiently
Providing ongoing coaching, guidance, and support to develop team performance
Managing administrative processes including invoices, suppliers, procurement, and internal records

About you

You’ll have proven experience leading or supervising a team, with the ability to motivate, develop, and support colleagues in a fast‑paced environment. Strong communication skills are essential, alongside a passion for delivering excellent customer service. You’ll be confident delegating tasks, managing performance, and working collaboratively across departments.

You’ll thrive in this role if you’re a positive, solutions‑focused individual with a “can‑do” attitude. You’ll be a natural leader who leads by example, with strong problem‑solving skills and the ability to think on your feet. Empathy, attention to detail, and a commitment to both customer satisfaction and team success will set you up for success.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer service supervisor jobs in broughton, nth

Customer Service Team Leader

TEAM LEADER – CUSTOMER SERVICE & ADMIN

Supervisor

Logistics Supervisor

Customer Service Assistant/Supervisor

TEAM LEADER – CUSTOMER SERVICE & ADMIN

Customer Enquiry (TEAM LEADER)

Night Guest Service Supervisor - Part time

Retail Supervisor

Supervisor - Northampton - Part time

Warehouse Supervisor

Retail Management Graduate Programme

Assistant Store Manager

Claims Team Leader - Third Party Property Damage

Wedding, Banqueting and Social Events Supervisor

Supervisor

Full Time Supervisor

Assistant Store Manager Maternity Cover

Operations Team Leader - Security (6 month FTC) - Highcross Leicester

Product Team Leader

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