Support specialist Work, Jobs in Broughton, Nth (with Salaries)

CRF Generalist Adviser
Citizens Advice North Northants —Kettering
- £26,397.28 a year
- Full-time
- Travel
- Mentoring
- IT
Quick apply
10d
Part-Time B2B Appointment Setter / Business Development Representative
Summit Digital —Northampton
- £16 - £22 an hour
- Part-time
- Hybrid work
- Sales
- Salesforce
- Business development
- Flexible schedule
Quick apply
9d
Specialist Cleaning Team Manager
Industrial Site Maintenance —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Free parking
- Flexible schedule
Quick apply
3d
Specialist Learning Support Assistant (SEMH)
Moulton College —Moulton
- £29,082 a year
- Communication skills
- Free parking
- Annual leave
CRF Employability & FinCap Adviser
Citizens Advice North Northants —Kettering
- £26,397.28 a year
- Full-time
- Customer service
- Travel
- Mentoring
Quick apply
11d
Support Worker
Mentaur Ltd —Market Harborough
- £12.71 an hour
- Full-time
- Driving
- In-person
- Care plans
- Annual leave
- Referral programme
Quick apply
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Specialist Support Executive- BPL
Barclays —Northampton
- Continuous improvement
- Leadership
- Communication skills
Admissions Adviser
The Bedford College Group —Kettering
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
9d
Junior Contracts Manager - Flat Roofing
M & J Group (Construction & Roofing) Ltd —Bedford
- £45,000 a year
- Full-time
- Travel
- Contracts
- In-person
Quick apply
Senior Client Funds Officer
North Northamptonshire Council —Kettering
- £34,434 a year
- Customer service
- Travel
- Negotiation
- Employee assistance programme
11d
EHC Assessment and Review Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Office
- Care plans
- Communication skills
- Annual leave
- Work from home
2d
Si-Serve Assistant
Si-Serve —Kettering
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
- Free parking
Quick apply
5d
Production Line Leader
Westland Horticulture Ltd —Huntingdon
- Full-time
- English
- Programmable logic controllers
- In-person
- Free parking
Quick apply
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
Libraries, Resources & Study Skills Assistant
The Bedford College Group —Kettering
- £24,552 - £26,754 a year
- Weekend availability
- Windows
- Microsoft Office
- IT
6d
Lloyds Banking Group Customer Support - Northampton
Lloyds Banking Group —Northampton
- £20,960 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
Key Worker
Autism Bedfordshire —Bedford
- £34,540 - £41,189 a year
- Part-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
2d
Home Claims Handler - Scoping Specialist
Hastings Direct —Leicester
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Junior Employee Relations Specialist
Travis Perkins plc —Northampton
- Full-time
- Hybrid work
- Programmable logic controllers
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount

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CRF Generalist Adviser

Citizens Advice North Northants
Kettering

Quick apply

Job details

Full-time | Fixed term contract
£26,397.28 a year
10 days ago

Qualifications

Driving Licence
Mentoring
IT
Communication skills

Full job description

The Crisis and Resilience Fund project provides free, confidential, impartial and independent advice to people across North Northamptonshire, helping them to resolve a wide range of issues affecting their financial wellbeing, housing, employment and general quality of life.

The Generalist Adviser will provide holistic advice, practical support and advocacy where appropriate, empowering clients to resolve their issues while ensuring those with more complex needs receive specialist support through effective internal and external referral pathways.

Advisers delivering this project will:

Assess clients' needs accurately and efficiently in accordance with Citizens Advice standards.
Deliver high-quality generalist advice across a broad range of enquiry areas.
Manage an allocated caseload and provide ongoing support where appropriate.
Refer clients to specialist advisers both internally and to external agencies where additional expertise is required.
Develop effective working relationships with staff and volunteers at Citizens Advice North Northants and partner organisations across North Northamptonshire.
Maintain accurate case records and contribute towards monitoring, evaluation and funding requirements.

Person Specification

Essential criteria:

Qualified to Generalist Adviser level or willing to successfully complete the Citizens Advice Adviser Learning Programme and any other training required for the role
Experience of providing advice in a fast-paced client-facing environment either in a paid or voluntary capacity
Experience of managing a varied caseload, maintaining accurate case records and meeting quality standards
Good working knowledge of the issues affecting clients, including welfare benefits, debt, housing, employment, energy, and family issues
Understanding of a holistic advice approach, recognising linked problems and identifying appropriate next steps for clients
Good understanding of confidentiality, equality, diversity, inclusion and safeguarding in service delivery
Ability to work in a fast-paced environment conducting client interviews and completing administrative recording within deadlines
Excellent interpersonal, verbal and written communication skills, with the ability to build positive relationships with clients and partner organisations
Good IT skills, including use of central record systems, Gmail, Google drive, and the ability to learn new online systems as needed
Ability to assess client needs, agree action plans and make appropriate referrals to internal or external services
Resilient and able to deal with potentially difficult clients in stressful situations, whilst maintaining a professional approach
An ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
Ability to work in a confidential environment with an understanding of information assurance and safety in those settings.

Desirable Criteria:

Knowledge of statutory, voluntary, and community organisations and the support available across North Northants
Understanding of empowerment, confidence-building, resilience and person-centred support
Full UK driving licence and access to a vehicle, or willingness and ability to travel independently between outreach locations across North Northamptonshire using public transport where appropriate

Application process

Please email [email protected] and ask for a job pack for the CRF Generalist Adviser post. You will be sent some further information, a job description and person specification, as well as an application form. We expect applicants to complete the application form in full. Unfortunately for this post CVs will not be accepted.

Pay: £26,397.28 per year

Work Location: On the road

Quick apply

Refine Your Search

support specialist jobs in broughton, nth

CRF Generalist Adviser

Part-Time B2B Appointment Setter / Business Development Representative

Specialist Cleaning Team Manager

Specialist Learning Support Assistant (SEMH)

CRF Employability & FinCap Adviser

Support Worker

Account Manager and Onboarding Specialist

Specialist Support Executive- BPL

Admissions Adviser

Junior Contracts Manager - Flat Roofing

Senior Client Funds Officer

EHC Assessment and Review Officer

Si-Serve Assistant

Production Line Leader

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Libraries, Resources & Study Skills Assistant

Lloyds Banking Group Customer Support - Northampton

Key Worker

Home Claims Handler - Scoping Specialist

Junior Employee Relations Specialist

I want to receive the latest job alerts for support specialist in broughton, nth

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