Technical support occupations Work, Jobs in Broxbourne, Hrt (with Salaries)

Customer Support Associate
Feebris Ltd —London
- Bachelor's degree
- Business
- Communication skills
- Annual leave
8d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
9d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
9d
Technical Support Executive
Systemise and Scale Consulting —Chelmsford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- APIs
- In-person
- Free parking
- Work from home
Quick apply
3d
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
9d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
12d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
5d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
11d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
IT Apprentice
Ministry of Sound Ltd —London
- £25,000 a year
- Azure
- Windows
- IT
Quick apply
2d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
3d
Manufacturing IT Support Engineer
BTL IT Solutions Ltd. —Luton
- From £35,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
Quick apply
3d
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Senior Application Support Consultant
Symology Ltd —Dunstable
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Free parking
- Profit sharing
Quick apply
5d
Technical Support Engineer
Appspace —London
- Remote
- Customer service
- Salesforce
- Windows
- Annual leave
- Flexible schedule
Quick apply
8d

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technical support occupations jobs near broxbourne, hrt

Customer Support Associate

Feebris Ltd
London

Apply Now

Job details

Permanent
8 days ago

Benefits

Annual leave

Qualifications

Bachelor's degree
Customer support
Business
Communication skills

Full job description

Feebris is on a mission to bring high-quality clinical monitoring to patients wherever they are. As a Customer Support Associate, you'll be at the heart of that — ensuring the healthcare teams who use our platform are set up for success, supported day-to-day, and getting genuine value from every interaction with Feebris.

This is a hands-on, varied role that spans client onboarding, training, helpdesk support, and device logistics. You'll work closely with NHS sites and care settings, build strong relationships with clinical users, and act as a key link between the frontline and our product and clinical teams. If you're someone who takes pride in making things run smoothly and wants to see the direct impact of your work on patient care, this role is for you.

requirements

QUALIFICATIONS

Bachelor's degree in Business, Healthcare, or a related field

EXPERIENCE

2-3 years of experience in customer support or a similar client-facing role

NICE TO HAVE

Experience working within or alongside NHS services or clinical settings
Background in healthcare technology, digital health, or health operations

KEY SKILLS

Strong client empathy and communication skills, with a patient and professional approach to healthcare users
Technically proficient, with the ability to quickly adopt new platforms and digital tools
Proactive problem-solver who can diagnose issues and drive them to resolution independently
Highly organised, with a structured approach to process management and documentation
Comfortable working with data - able to analyse usage and produce clear, accurate reports

responsibilities

Onboard new clinical teams from our customers onto the Feebris system - sharing collateral, organising and shipping hardware, configuring the platform, and delivering training.
Deliver engaging, role-appropriate training sessions for new and existing users, keeping materials up to date and communicating platform updates clearly to clients
Manage the help desk end-to-end: respond to client queries across email, phone, and chat promptly, triage and escalate issues correctly, and ensure all tickets are resolved within SLA
Oversee the full lifecycle of Feebris hardware - provisioning, shipping, tracking active devices, coordinating returns and replacements, and maintaining accurate inventory records
Monitor platform usage across live NHS sites, flag engagement risks early, and work with the team to address them proactively, Escalate product feedback and complaints internally, ensuring the right teams have the context they need to act
Produce and distribute internal and client-facing performance and usage reports accurately and on schedule
Assist senior team members with administrative and operational tasks

benefits

Impactful work, transforming healthcare for billions of people worldwide
A mission-driven team, small but mighty and committed to making a difference
Real responsibility, having a direct, meaningful impact on a high growth business
Coaching and personal development (bi-annual performance reviews, 1:1s with senior team members)
Central London Office
Flexible working arrangements
Share Options
Unlimited time off
Sponsored quarterly team and company socials

sectionLabels

benefits

WHAT WE OFFER

description

ABOUT THE ROLE

requirements

WHAT WE'RE LOOKING FOR

responsibilities

WHAT YOU'LL DO

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Refine Your Search

technical support occupations jobs in broxbourne, hrt

Customer Support Associate

Remote Support Desk Operative

Support Analyst

Technical Support Executive

IT Service Desk Analyst

IT Technician

2nd Line Support Technician

Level 3 Support Technician

IT Support Technician - First Line Onsite: Immediate Start

IT Apprentice

IT Field Support Technician - T2 / Second Line Immediate Start

IT Executive

Technical Support Engineer

Technical Support Specialist

IT Support Analyst (1st Line Support)

Manufacturing IT Support Engineer

Support Engineer - London

Technical Support Center Engineer

Senior Application Support Consultant

Technical Support Engineer

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