Registered Manager Job – Woodford Green – IG8 8RG
*Important Disclaimer*
QMADS is recruiting on behalf of a client currently progressing through Care Quality Commission registration and seeking to appoint a prospective Registered Manager as part of that process. This advert contains information relating to the prospective employer, the proposed role, and the expectations associated with the position.
Our recruitment model operates by sourcing, screening, and shortlisting suitable candidates on behalf of the client. Where both the candidate and client mutually agree to proceed, a separate Retainer Agreement (provided for review) will be entered into. Under this arrangement, the client will pay the candidate a monthly retainer as a goodwill commitment payment whilst using the candidate’s details as part of the CQC registration process. The agreed full salary package shall commence once the candidate has either fully left their previous employment or successfully completed the CQC interview process as Registered Manager for the client, whichever occurs sooner.
For further clarification regarding the structure of this arrangement, please contact MINHAS Tariq on 07899844834.
Employer: Pristine Supported Living LTD
Location: 1 Northumberland house, Hampstead avenue, Chigwell, IG8 8RG
Salary: £45,000 - £50,000 Per Annum
Hours: 25-35 hours per week
Contract: Permanent
Service Type: Domiciliary Care
Regulated Activity: Personal Care
CQC Location: 01 location
Start Date: Flexible (Based on your notice period)
Reports to: Nominated Individual / Provider
Role Overview
Pristine Supported Living LTD is seeking a committed and experienced Registered Manager to support the development and growth of a new domiciliary care service.
This is an excellent opportunity for a motivated care professional to take a key leadership role in a start-up Domiciliary care provider. The successful candidate will help establish safe, compliant, person-centred care services for people receiving support in their own homes.
The Registered Manager will play a central role in preparing the service for CQC compliance, developing operational systems, supporting recruitment, setting up governance processes, and ensuring the service is safe, effective, caring, responsive, and well-led from the beginning.
This is a permanent role of 25-30 hours per week, with flexibility required to support service development, emergency cover, and shared on-call arrangements.
Key Responsibilities
The Registered Manager will be responsible for leading and supporting the safe operation of the domiciliary care service in line with CQC requirements, company policies, and best practice standards.
Main duties will include:
- Acting as Registered Manager for one CQC location.
- Developing and maintaining effective governance, quality assurance, and compliance systems.
- Ensuring the service meets CQC Fundamental Standards and all relevant adult social care requirements.
- Overseeing the delivery of safe, person-centred care to people in their own homes.
- Supporting assessments, care planning, risk assessments, reviews, and service-user documentation.
- Ensuring care plans are accurate, up to date, outcome-focused, and reflective of individual needs.
- Managing safeguarding concerns, incidents, complaints, accidents, and required notifications.
- Supporting safe recruitment, induction, training, supervision, appraisal, and performance management of care staff.
- Overseeing rota planning, staff deployment, capacity management, continuity of care, and safe staffing levels.
- Ensuring medication support, moving and handling, infection prevention, record keeping, and daily care delivery are managed safely.
- Implementing audits and quality checks, including care plan audits, medication audits, staff file audits, spot checks, supervision records, and service-user feedback.
- Working closely with the Nominated Individual and Directors to ensure the service is inspection-ready.
- Supporting safe and sustainable business growth.
- Liaising professionally with service users, families, staff, commissioners, local authorities, healthcare professionals, and other stakeholders.
- Promoting dignity, independence, choice, safeguarding, confidentiality, and person-centred care.
- Participating in a shared on-call rota, including evenings, weekends, and emergency cover where required.
Service Growth Expectations
The service is a start-up domiciliary care provider and aims to grow gradually and safely following CQC registration.
The projected growth target is approximately:
- 500 weekly care hours by months 6–9
- 1,000 weekly care hours by months 9–15
These targets will depend on CQC registration, safe staffing capacity, referral flow, commissioner engagement, private client demand, and the needs of people receiving care.
Registered Manager – Essential Skills & Experience
- Proven experience as a Registered Manager, Deputy Manager, or Service Manager within domiciliary care.
- Strong knowledge of CQC Regulations, Fundamental Standards, Safeguarding, MCA, DoLS, Whistleblowing, Medication Management, and Quality Assurance.
- Experience leading services through CQC registration, inspections, and compliance reviews.
- Experience participating in and successfully completing CQC Provider and Registered Manager interviews.
- Ability to develop, implement, and monitor policies, procedures, audits, and governance systems.
- Excellent leadership, staff management, and service development skills.
Business Development & Tendering Experience
- Demonstrable experience preparing and submitting local authority tender applications and framework submissions.
- Proven track record of securing contracts, care packages, placements, or framework agreements through tendering processes.
- Strong understanding of commissioning, brokerage, social work, hospital discharge, and referral pathways.
- Ability to build and maintain relationships with commissioners, local authorities, healthcare professionals, and key stakeholders.
- Experience contributing to occupancy growth, business development, and service expansion.
Desirable Requirements
- Experience supporting adults with Autism, Learning Disabilities, Mental Health needs, and complex care requirements.
- Existing relationships with local authorities, commissioning teams, and referral networks.
- Experience supporting a start-up service through registration and growth.
The following would be advantageous:
- Previous experience as a CQC Registered Manager. A minimum of 1-2 years.
- Experience opening, registering, or growing a new domiciliary care service.
- Level 5 Diploma in Leadership and Management for Adult Care, or equivalent.
- Experience working with local authorities, commissioners, private clients, families, and healthcare professionals.
- Previous experience with CQC Inspections.
- Knows how to conduct audits and identify issues before CQC finds them.
- Understands governance, incident reporting, investigations, and action plans.
- Leadership
- Can recruit and retain good carers.
- Holds staff accountable without creating a toxic culture.
- Conducts supervisions, spot checks, observations, and appraisals properly.
- Leads by example and is respected by staff.
- Business Development
- Understands local authority commissioning and referral pathways.
- Has experience with tenders, framework applications, and commissioner relationships.
- Experience of CQC inspections, audits, action plans, and quality improvement.
- Knowledge of electronic care planning systems, rostering systems, and call monitoring systems.
- Experience managing care staff in the community.
- Proven experience managing CQC Compliance and inspections.
- Strong understanding of:
- Safeguarding frameworks
- Care governance systems
- Regulatory compliance and auditing.
- Ability to operate confidently in a new service environment with high responsibility.
- Full right to work in the UK (no sponsorship available).
- Full UK Driving Licence.
PLEASE DO NOT APPLY IF, You have no previous experience supporting people with LEARNING DISABILITIES AND AUTISM.
Quality Assurance & Continuous Improvement
· Implement internal audits, governance reviews, and service improvement plans.
· Monitor service outcomes, complaints, incidents, and safeguarding alerts.
· Lead internal investigations where required and ensure learning is embedded.
· Promote a culture of continuous improvement and safe practice.
Authority & Autonomy
The Registered Manager will hold operational authority for:
· Staffing and recruitment decisions
· Workforce supervision and disciplinary procedures
· Operational scheduling and service delivery
· Safeguarding escalation and incident management
· Policy implementation and governance oversight
This role carries significant operational autonomy, particularly during the early development phase of the service.
Working Pattern
This is a permanent role, 25-35 hours per week.
The role is expected to be primarily on-site / office-based, with flexibility required depending on service needs. The Registered Manager may also be required to attend service users’ homes, meet staff in the community, support audits, and respond to urgent operational matters.
Specific working days and hours can be discussed and agreed with the successful candidate.
Training & Support
The successful candidate will receive support including:
· CQC Fit Person Interview preparation
· Mandatory training (where required)
· Ongoing professional development opportunities.
On-Call and Out-of-Hours
The Registered Manager may be required to participate in a shared on-call rota, including evenings, weekends, and emergency cover where required.
Details of the on-call rota, payment, allowance, or time off in lieu will be confirmed with the successful candidate.
Package
- Salary: £45,000 - £50,000 Per Annum
- Performance Incentive: Performance bonus and commission structure available for successful service growth, contract acquisition, tender success, new care packages secured, and achievement of agreed business development targets.
- Other Benefits: Pension, CPD, leadership training, and professional development opportunities.
What We Are Looking For
We are looking for someone who is reliable, professional, organised, and confident in domiciliary care compliance. The ideal candidate will be able to support a new provider through the early stages of service development, while helping to build a safe, responsive, and high-quality Domiciliary care service and MUST have previous experience in supporting people with LEARNING DISABILITIES and AUTISM within Adult social care.
This role would suit someone who wants to make a meaningful impact in a growing organisation and has the confidence to work closely with the Provider and Nominated Individual to shape the service from the beginning.
How to Apply
If you are an experienced Registered Manager with a strong background in developing and growing domiciliary care services, we welcome your application.
Pay: £45,000.00-£50,000.00 per year
Work Location: In person
