customer experience coordinator Work, Jobs in burnham, brk (with Salaries)

Administrative & Community Support Coordinator
Crossroads Care Slough —Slough
- £27,250 - £29,250 a year
- Weekend availability
- Serving
- Customer service
- Microsoft Office
- Free parking
Quick apply
4d
Patient Services Coordinator
DoctorNow —Beaconsfield
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Reservations Coordinator
Holiday Inn Express London - Heathrow T5 —Slough
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d
Meetings & Events Co-ordinator
Coppid Beech Hotel —Bracknell
- £27,300 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Service &Sales Support Coordinator
Whistl UK Ltd —Marlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Contract Support Co-ordinator
CBRE —Maidenhead
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Sample Co-ordinator
Lonza —Slough
- Full-time
- Laboratory experience
- Organisational skills
- Communication skills
12d
Training Operations Coordinator
British Airways —Heathrow
- Full-time
- Customer service
- Travel
- IT
3d
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
9d
Operations Support Assistant
Portland Brown —London
- Up to £30,000 a year
- Administrative experience
Sales Operations Coordinator
Dynatrace —Maidenhead
- Full-time
- Microsoft Excel
- Sales
- Salesforce
- Employee stock purchase plan
- Annual leave
2d
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
10d
Hospitality Operations Coordinator
Portland Brown —London
- Up to £30,000 a year
- Hospitality
- Administrative experience
Executive Coordinator
Tecknuovo —London
- Hybrid work
10d
Coordinator, Global Partnerships
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Customer Experience Coordinator
Hideway Garden Rooms —West Byfleet
- £25,000 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Sick pay
Quick apply
1d
Disclosure Coordinator
RHP —Teddington
- £34,650 a year
- Full-time
- Organisational skills
- Annual leave
11d
People & Learning Coordinator
RHP —Teddington
- £29,714 a year
- Full-time
- Administrative experience
- Annual leave
8d
Passenger Services Coordinator
Southeastern Railway —London
- £40,174 a year
- 12 hour shift
- English
- SharePoint
- IT
- Annual leave
Quick apply
4d

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Administrative & Community Support Coordinator

Crossroads Care Slough
Slough

Quick apply

Job details

Permanent | Full-time
£27,250 - £29,250 a year
4 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Serving
Driving Licence
Customer service
Microsoft Office
Administrative experience
Organisational skills
Payroll
IT
Communication skills

Full job description

About Crossroads Care Slough

Crossroads Care Slough is a local charity that has been supporting carers, disabled people, older people, children and families across Slough for over 30 years.

We provide a range of services including respite care, personal care, community support, companionship, short breaks, carers support and community activities designed to reduce isolation and improve wellbeing.

As a small, community-focused organisation, we pride ourselves on delivering high-quality, person-centred support whilst maintaining a warm and supportive working environment for our staff.

Why This Role Matters

This is a key role within our organisation.

As the Administrative & Community Support Coordinator, you will help ensure that services run smoothly, staff are supported, records are maintained and the people who rely on our services receive the support they need.

You will be an important member of a small and friendly team where everyone contributes to the success of the organisation. This role would suit someone who enjoys variety, takes initiative and is comfortable supporting different aspects of a busy charity environment.

You will have the opportunity to see the direct impact of your work on local people and families and play a meaningful role in supporting some of the most vulnerable members of our community.

Main Responsibilities

The successful candidate will support the day-to-day running of the organisation by:

Coordinating staff rotas and service schedules using Nourish.
Supporting the allocation and management of care and community support visits.
Processing referrals and assisting with the setup of new services.
Creating, maintaining and updating accurate client and staff records.
Maintaining information within Nourish and other organisational systems.
Monitoring and responding to telephone enquiries, emails and routine correspondence.
Supporting payroll preparation and associated administration.
Assisting with invoicing and monitoring payments received.
Liaising with service users, carers, families, staff, health professionals and partner organisations.
Supporting the delivery of Community Hub sessions and community-based activities.

As part of a small team, the postholder may also assist with:

Client reviews, assessments and support planning activities.
Staff supervisions, probation reviews and annual appraisals.
Recruitment, onboarding and staff development activities.
Maintaining training, compliance and quality assurance records.
Supporting audits, monitoring activities and service improvement initiatives.
Supporting the review and maintenance of organisational policies, procedures and documentation.
Assisting with the preparation of reports, information and documentation for trustees and governance purposes.
Representing the organisation at meetings, networking events and community activities.
Providing occasional front-line operational support where required.
Supporting the promotion and development of Crossroads Care Slough and its services.
Undertaking any other duties reasonably required by the CEO or Registered Manager that are consistent with the nature of the role.

Person Specification

Essential

Full UK driving licence.
Access to a vehicle for work purposes.
Good organisational and administrative skills.
Good written and verbal communication skills.
Good IT skills, including Microsoft Office 365.
Ability to manage a varied workload and prioritise tasks effectively.
Ability to work independently and as part of a team.
Professional, reliable and approachable manner.
Commitment to maintaining confidentiality.
Compassionate and person-centred approach.
Willingness to learn and develop within the role.

Desirable

Experience within health and social care, administration, customer service or the voluntary sector.
Experience of rota management, scheduling or service coordination.
Experience using electronic record systems such as Nourish.
Experience of payroll, invoicing or office administration.
Understanding of safeguarding responsibilities and quality standards within care services.
Experience supporting community projects, activities or events.

What We Offer

A supportive and friendly working environment.
Meaningful work that makes a genuine difference to local people and families.
Opportunities for training and professional development.
A varied role with opportunities to learn new skills.
The opportunity to work alongside a passionate and dedicated team.
The chance to be part of a respected local charity serving the Slough community for over 30 years.

Additional Information

Due to the nature of a small charity, occasional evening or weekend work may be required to support meetings, events or operational requirements. Time off in lieu will be provided where appropriate.

Safeguarding

Crossroads Care Slough is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

The successful applicant will be required to undertake an Enhanced DBS check and provide satisfactory references and proof of their right to work in the United Kingdom.

Crossroads Care Slough is an equal opportunities employer and welcomes applications from all sections of the community.

Pay: £27,250.00-£29,250.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in burnham, brk

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