Protection officer Work, Jobs in Burnley, Eng (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Close Protection Officer
Diligent Business Services —Manchester
- £20 an hour
- Part-time
- Microsoft Word
- First Aid Certification
- In-person
- Free parking
Quick apply
Town Clerk
Aspire Accounting & Tax Aid Ltd —Burnley
- £40,000.00 - £56,945.97 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Organisational skills
Quick apply
12d
Burnley BID Security Warden
Alpha Omega Securities Ltd —Burnley
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick apply
9d
Communications Data Investigator, Single Point of Contact
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
12d
Security, Use of Force & Intelligence Assurance Officer
Home Office —Manchester
- £34,415 - £38,991 a year
- Full-time
- Administrative experience
- Presentation skills
- Travel
- Annual leave
4d
Heritage Contracts and Project Manager
UK Restoration Services —Burnley
- Full-time
- Project management
- Driving
- Contracts
Quick apply
4d
Player Protection Officer
UK Tote Group —Wigan
- Full-time
- Analysis skills
- Communication skills
- Free parking
- Life insurance
Quick apply
Early Help Gateway Officer
Bradford Children and Families Trust —Bradford
- £34,434 - £36,363 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
9d
Head of Information and Data Security and Data Protection Officer
Department for Culture, Media and Sport —Manchester
- £62,203 - £72,686 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
5d
Profit and Asset Protection Supervisor
JDSPORTS —Rochdale
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Employee discount
Quick apply
Non-Operational Prison Offender Manager
Ministry of Justice —Preston
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
10d
Customer Support Officer
National Examining Board for Dental Nurses (NEBDN) —Preston
- From £26,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
3d
Mobile Response Officer
Sector Security Services Ltd —Preston
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick apply
10d
Welfare Officer (part -time)
Futureworks —Salford
- £13,518.50 - £16,222.50 a year
- Part-time
- Experience working with children
- Mentoring
- In-person
Quick apply
Probation Officer Returner Scheme - Greater Manchester
HM Prison & Probation Service —Manchester
- £30,001 - £42,000 a year
- Part-time
- Presentation skills
- Bachelor's degree
- Employee discount
Team Manager – Kinship Post Order Support
Bradford Children and Families Trust —Bradford
- £51,356 - £54,495 a year
- Weekend availability
- Childcare
- Bachelor's degree
- Annual leave
Data Protection Apprentice
DWF —Manchester
- Microsoft Excel
- Microsoft Office
- Organisational skills
Contract Officer
The Guinness Partnership —Oldham
- £39,038 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Computer networking
9d
Housing Property Manager
District Homes CIC —Heywood
- £52,000 a year
- Full-time
- Management
- Maintenance
- Analysis skills
- Free parking
- Annual leave
Quick apply
8h

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

protection officer jobs in burnley, eng

Revenue Protection Officer

Close Protection Officer

Town Clerk

Burnley BID Security Warden

Communications Data Investigator, Single Point of Contact

Security, Use of Force & Intelligence Assurance Officer

Heritage Contracts and Project Manager

Player Protection Officer

Early Help Gateway Officer

Head of Information and Data Security and Data Protection Officer

Profit and Asset Protection Supervisor

Non-Operational Prison Offender Manager

Customer Support Officer

Mobile Response Officer

Welfare Officer (part -time)

Probation Officer Returner Scheme - Greater Manchester

Team Manager – Kinship Post Order Support

Data Protection Apprentice

Contract Officer

Housing Property Manager

I want to receive the latest job alerts for protection officer in burnley, eng

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