Client services occupations Work, Jobs in Burnopfield, Dur (with Salaries)

HelpPoint Administrator
Churchill Group —Gateshead
- £26,000 - £27,000 a year
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
9d
Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- HTML
- Annual leave
- Flexible schedule
Quick apply
VacancyTitle: Developer Services Support Advisor
Northumbrian Water/Essex & Suffolk Water —Washington
- £28,475 - £33,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
6d
Client Engagement Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Graduate Customer Advisor
CA Group Ltd —Bishop Auckland
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
- Free parking
Quick apply
6d
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
13d
Client Partner
Cargo Creative Ltd —North Shields
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Free parking
- Work from home
Quick apply
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
6d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
After Sales Admin Co-ordinator
Nirvana Europe Ltd —Wallsend
- From £23,958 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Free parking
Quick apply
Customer Success Manager
Arctic Wolf —Newcastle upon Tyne
- £28,200 - £63,000 a year
- Full-time
- Sales
- Salesforce
- Travel
- Annual leave
- Employee assistance programme
2d
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Service Executive
Essentra —Jarrow
- £24,800 a year
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Customer Success Manager
Mindbody —Newcastle upon Tyne
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Account Manager
Restore PLC —Durham
- £28,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
4h

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client services occupations jobs near burnopfield, dur

HelpPoint Administrator

Churchill Group -
Gateshead

Quick apply

Job details

£26,000 - £27,000 a year
9 days ago

Benefits

Employee discount
Paid volunteer time
Sick pay

Qualifications

Microsoft Excel
Computer literacy
Microsoft Office
IT
Time management

Full job description

Hybrid position based in Gateshead, Newcastle
£26,000 – £27,000 per annum depending on experience

We are looking for a proactive and customer-focused HelpPoint Administrator to join our dedicated HelpPoint team, delivering exceptional service to both internal and external clients.

HelpPoint is Churchill’s central Customer Service department and serves as the primary point of contact for over 3,600 clients nationwide. The team plays a vital role in ensuring service excellence by providing first-line support, resolving queries, and coordinating with operational teams across the business.

If you have previous administration experience, enjoy building positive relationships with a wide range of stakeholders, and have a passion for delivering outstanding customer service, we’d love to hear from you. Strong IT skills, including experience using Microsoft Excel, are essential for success in this role.

As Helppoint Administrator, you will be:

Co-ordinating and responding to all internal and external client requests under our SLA.
Updating our CRM and internal systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution.
Handling client complaints promptly and efficiently, ensuring the client is always kept informed and satisfied with the resolution.
Co-ordinating the booking of and client notification of all planned works including setting up new sites with sub-contractors, handling queries, quotes and raising invoices.
Creating the required client reports as well as internal performance reports.

As Helppoint Administrator, you’ll have:

Good communicator with excellent administration skills
Effective and efficient time management of self and duties.
Demonstrates an “investigative” and “can do” approach and attitude to all tasks.
Ability to work under pressure and meet deadlines.
Excellent presentational skills for all correspondence – client emails, letters, management reports.
Computer literate with the ability to effectively use Microsoft Office and other common management and CRM software programmes.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued.

We are employee-owned, making you a beneficiary of our future success
33 days leave including bank holidays
Enhanced maternity, paternity, and sick pay
24hr online GP access as well as mental health, wellness, financial and legal support
Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
More than 250 perks and hundreds of exclusive deals and discounts
Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Please note: A basic DBS check is required for this role

Application question(s):

What is your notice period?
What are your salary expectations for this role?
What is your current salary?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in burnopfield, dur

HelpPoint Administrator

Client Services Specialist

Customer Success Manager -Full time - Permanent - Gateshead

VacancyTitle: Developer Services Support Advisor

Client Engagement Manager -Full time - Permanent - Gateshead

Junior Project Coordinator

Graduate Customer Advisor

Customer Success Manager

Client Partner

Customer Account Specialist

UK - Agency Operations Assistant

Customer Success Manager

Customer Success Manager

After Sales Admin Co-ordinator

Customer Success Manager

Client Success Manager

Aftersales Advisor

Customer Service Executive

Customer Success Manager

Account Manager

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