Client services Work, Jobs in Burntwood, Sts (with Salaries)

Client Services Executive
Karntek —Stafford
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Outreach & Housing First Navigator
Spring Housing Association —Cannock
- £27,300 a year
- Weekend availability
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Sick pay
Quick apply
13d
Client Care Advisor
Vets for Pets —Lichfield
- Part-time
- Computer literacy
- Employee discount
6d
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
6d
Receptionist/Administrator
I J S Car & Commercial Services Ltd —Cannock
- £13,182 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Customer Service Officer
City of Wolverhampton Council —Wolverhampton
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
21h
Bank Receptionist
Spire Healthcare —Sutton Coldfield
- Part-time
- Customer service
- Front desk
- Communication skills
- Free parking
- Annual leave
Office Administrator
Trench Tots Neighbourhood Nursery —Telford
- £24,420 - £28,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
5h
Polish Translators /Interpreters required In Walsall
Global Translation Services —Walsall
- £13 - £15 an hour
- Full-time
- Spanish
- English
- In-person
- Free parking
- Flexitime
Quick apply
2d
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
14d
Sales Executive
Smiths Business Supplies —Lichfield
- £32,000 - £32,500 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
Ambulance Care Assistant
EMED Group —Cannock
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Sales & Business Development Executive
GeoGrow Limited —Burntwood
- From £25,000 a year
- Full-time
- CRM software
- Civil engineering
- Sales
Quick apply
2d
Casework Support Officer
Eurofins UK Forensic Services —Tamworth
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Appointment Setter
Lichfield Removals —Lichfield
- £24,420.00 - £49,792.82 a year
- Part-time
- CRM software
- Spanish
- Sales
- Work from home
- Gym membership
Quick apply
2d
Housing First Navigator
Spring Housing Association —Stafford
- Up to £30,859.28 a year
- Weekend availability
- Organisational skills
- Communication skills
- Negotiation
- Bereavement leave
- Sick pay
Quick apply
6d
Sales Assistant/Warehouse Operative(Full-time, Part-time)
Carpetright —Birmingham
- From £13.80 an hour
- Part-time
- Sales
- Merchandising
- Basic maths
- Store discount
- Profit sharing
Quick apply
3h
Contracts Administrator - Mod Hire
Wernick Group Ltd —Cannock
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Project Support Coordinator
Burton and District Mind —Burntwood
- £13.65 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
Quick apply
14d
Mobile Parking Attendant / Mobile Parking Warden
National Parking Control Ltd —Walsall
- £25,000 - £45,000 a year
- Overtime
- Analysis skills
- Driving
- Commercial driving
- Paid training
Quick apply
2d

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Client Services Executive

Karntek
Stafford

Quick apply

Job details

Full-time
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
On-site parking

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

The Role at a Glance

Keep everything moving—acting as the key link between clients, field assessors, and internal teams to ensure every request is handled quickly, smoothly, and professionally.

About the Role

We are looking for a proactive and customer-focused Client Services Executive to join our team. This role is central to delivering exceptional service to both our clients and internal stakeholders, ensuring enquiries, requests, and operational activities are handled efficiently and professionally.

You will be the first point of contact for clients and field assessors, coordinating schedules, resolving issues, and working closely with colleagues to ensure a seamless customer experience. The successful candidate will be organised, solutions-focused, and committed to maintaining high service standards.

Key ResponsibilitiesCustomer Service

Act as the primary point of contact for client enquiries, requests, and issue resolution via telephone and email.
Build strong, trusted relationships with clients through responsive communication and timely follow-up.
Serve as the first point of contact for customers making initial enquiries.
Provide support and guidance as the first point of contact for assessors in the field.
Work collaboratively with internal departments to coordinate solutions, provide updates, and ensure smooth service delivery.
Respond to internal enquiries with the same level of professionalism and urgency as external client requests.
Represent the company's values through positive interactions and a customer-focused approach.

Service Delivery & Operations

Coordinate and manage daily diaries and schedules to ensure efficient service delivery.
Manage client expectations and ensure all commitments, deadlines, and service requirements are met.
Troubleshoot and resolve client issues using sound judgement and a practical approach.
Maintain a high level of accuracy when handling client information, documentation, and service requests.
Identify opportunities to improve processes and contribute to enhancing the overall client experience.

Communication & Collaboration

Communicate clearly, confidently, and professionally with clients, colleagues, and stakeholders at all levels.
Escalate issues appropriately while maintaining ownership and accountability for outcomes.
Work closely with team members to deliver a consistent and high-quality service.
Maintain transparent communication with the Client Service Manager regarding day-to-day activities and priorities.

Requirements

Essential

Previous experience in a customer service, client services, coordination, administration, or similar role.
Excellent verbal and written communication skills.
Strong organisational and diary management skills with the ability to manage multiple priorities.
Experience handling customer enquiries and resolving issues in a professional manner.
Ability to build and maintain effective working relationships with clients and internal stakeholders.
Strong attention to detail and accuracy when handling information, documentation, and service requests.
Effective problem-solving skills with the ability to use sound judgement and make informed decisions.
Proficient in Microsoft Office applications and comfortable learning new systems and processes.
Ability to work effectively both independently and as part of a team.

Desirable

Experience working in a scheduling, coordination, or service delivery environment.
Experience supporting field-based teams or managing appointments and diaries.
Experience using CRM or customer management systems.
Experience working in a fast-paced, customer-focused environment.

Why Join Us?

Be part of a team that values exceptional customer service and collaboration.
Play a key role in delivering a positive experience for clients and stakeholders.
Work in a varied and fast-paced environment where no two days are the same.
Contribute to continuous improvement and help shape the customer journey.

If you are highly organised, customer-focused, and enjoy building relationships while delivering excellent service, we would love to hear from you.

Benefits

- Competitive salary, dependent on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Discretionary bonus scheme
- Employee recognition scheme, including Employee of the Month awards
- Career development and progression opportunities within a growing business
- Employee Assistance Programme (EAP) for wellbeing and support
- Discounted shopping portal with retail savings
- On-site parking
- Recreational facilities including darts and table tennis
- Fresh fruit provided in the office
- Complimentary teas, coffees and soft drinks
- Supportive and collaborative team culture

Karntek is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, race, marital status, medical history, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

Quick apply

Refine Your Search

client services jobs in burntwood, sts

Client Services Executive

Outreach & Housing First Navigator

Client Care Advisor

New Business Adviser

Receptionist/Administrator

Customer Service Officer

Bank Receptionist

Office Administrator

Polish Translators /Interpreters required In Walsall

Transport Coordinator

Sales Executive

Ambulance Care Assistant

Sales & Business Development Executive

Casework Support Officer

Appointment Setter

Housing First Navigator

Sales Assistant/Warehouse Operative(Full-time, Part-time)

Contracts Administrator - Mod Hire

Project Support Coordinator

Mobile Parking Attendant / Mobile Parking Warden

I want to receive the latest job alerts for client services in burntwood, sts

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