Travel agent Work, Jobs in Burton On Trent (with Salaries)

Operations Executive - Escorted Tours
Riviera Travel —Burton-On-Trent
- £27,500 - £29,200 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
7d
Travel Consultant
Trailfinders —Birmingham
- £44,000 - £49,000 a year
- Sales
CCTV Operative
N Security Ltd —North West Leicestershire
- £13.01 an hour
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
Travel Consultant - Sutton Coldfield (Broads Travel)
Hays Travel —Sutton Coldfield
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Retail Travel Sales Consultant
Skills Motor Coaches —Nottingham
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Sales
- Computer literacy
- Store discount
- Health & wellbeing programme
Quick apply
Call Centre Sales Consultant - Whittington
Hays Travel —Whittington
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Travel Consultant - Nuneaton
Hays Travel —Nuneaton
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Travel Consultant - Mapperley
Hays Travel —Mapperley
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Property Marketing & Content Executive
Next Place Property Agents Ltd —Tamworth
- £27,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Free parking
Quick apply
7d
Casual Food and Beverage Assistant
Hilton —Derby
- £12.71 an hour
- Part-time
- Bar
- Restaurant
13d
Travel Consultant - West Bridgford
Hays Travel —West Bridgford
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Hybrid Property Consultant
PLG Consultants —Leicester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
Quick apply
Cargo Warehouse Agent-UK
Swissport International AG —Derby
- £13.04 an hour
- Weekend availability
- English
- Travel
4d
Travel Consultant - Glenfield
Hays Travel —Glenfield
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Freelance Property & Administrative Assistant (Self-Employed)
DMT Property Limited —Nottingham
- £10.85 - £12.71 an hour
- Customer service
- Microsoft Office
- Travel
Quick apply
8h
Travel Consultant - Hinckley
Hays Travel —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
14h
Trainee Water Assistant
Leisure Solutions Community Trust —Nottingham
- £10.85 - £12.71 an hour
- Weekend availability
- Maintenance
- Employee assistance programme
Casual Guest Service Agent
Hilton —Nuneaton
- £12.71 an hour
- Part-time
- Hotel
- Hotel experience
6d
Reservations Agent
Compello —Leicester
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
- Referral programme
Quick apply
Experienced Self Employed Cleaning Contractors | Subcontract Work Available (Lichfield)
Crystal Clean Hygiene LTD —Lichfield
- £15 - £17 an hour
- Part-time
- Travel
- Cleaning
- In-person
Quick apply
5d

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Operations Executive - Escorted Tours

Riviera Travel -
Burton-On-Trent

Quick apply

Job details

Full-time
£27,500 - £29,200 a year
7 days ago

Benefits

Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Customer service
Logistics
Organisational skills

Full job description

Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond.

About the role
As an Operations Executive, you'll be at the heart of bringing unforgettable holidays to life. From co-ordinating the logistics behind our tours and building relationships with suppliers across the globe, to supporting Tour Managers and ensuring every guest enjoys a seamless travel experience, no two days are the same. You'll be a natural problem solver, confidently handling last minute changes and unexpected challenges while keeping customer experience front and centre. This is a fast paced, hands on role where you'll play a vital part in creating exceptional holiday experiences our guests will remember for years to come.

Key Responsibilities:

Holiday Operation

Own all logistics of holiday packages, prioritising guest experience.
Produce precise tour documentation for suppliers and Cruise Directors.
Build strong relationships with suppliers and Cruise Directors.
Efficiently manage late changes, keeping all suppliers informed.
Deliver real-time support to guests and tour managers.
Effectively resolve holiday disruptions.
Actively support in crisis management and 24 hours on call support
Manage transport and accommodation logistics, keeping suppliers informed.
Maintain professionalism to ensure an exceptional guest experience.
Conduct product familiarisation trips to evaluate and enhance tour quality.
Offer feedback and recommendations for product improvements based on operational insights.
Monitor and communicate FCDO updates impacting tours.
Collaborate cross-departmentally, upholding Riviera Values.

Supplier Management

Accurately manage invoicing and reconciliation.
Maintain financial records and support budget tracking.

Content & Documentation

Develop and update operational content for internal and external use.
Ensure clarity and accuracy in guest documentation.

Skills & Experience

Excellent communication across departments, with guests, suppliers and Cruise Directors
Languages preferred but not essential.
Strong organisational and multitasking skills.
Proven experience in customer service or travel operations.
Proficient in Microsoft Excel and Office applications
Calm under pressure with effective problem-solving skills.

What We Offer Salary: £27,500 per year, rising to £29,200 after successful completion of 6-month period. We believe in rewarding our team with great benefits and opportunities for growth:

Hybrid working – flexibility to work from home and the office.
Annual bonus scheme – on-target bonus opportunity of 7.5%.
27 days holiday + bank holidays (with holiday buy and flexible bank holidays).
Career development – access to Learnerbly and clear career pathways.
Employee discounts – on our award-winning holidays for you, friends, and family.
Wellbeing support – Employee Assistance Programme, virtual dentist via Toothfairy app.
Perks & savings – BenefitHub discounts, gym membership, cycle-to-work scheme.
Financial security – pension scheme and life assurance.

This is37.5 hours per week on a shift pattern between 7am–7pm Monday to Friday. You will also be required toparticipate in an on call rota, providing backup support to the Night Duty Officer from 7:00pm to 7:00am for approximately 1 week in every 20 weeks.

Why Riviera Travel?
We’re passionate about creating remarkable holiday experiences and delivering exceptional service. With multiple industry awards and a reputation for excellence, we offer a supportive, friendly environment where your career can thrive.
Ready to make a difference in travel? Apply today and start your journey with Riviera Travel!

Work Location: In person

Quick apply

Refine Your Search

travel agent jobs in burton on trent

Operations Executive - Escorted Tours

Travel Consultant

CCTV Operative

Travel Consultant - Sutton Coldfield (Broads Travel)

Retail Travel Sales Consultant

Call Centre Sales Consultant - Whittington

Travel Consultant - Nuneaton

Travel Consultant - Mapperley

Property Marketing & Content Executive

Casual Food and Beverage Assistant

Travel Consultant - West Bridgford

Hybrid Property Consultant

Cargo Warehouse Agent-UK

Travel Consultant - Glenfield

Freelance Property & Administrative Assistant (Self-Employed)

Travel Consultant - Hinckley

Trainee Water Assistant

Casual Guest Service Agent

Reservations Agent

Experienced Self Employed Cleaning Contractors | Subcontract Work Available (Lichfield)

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