Service desk support Work, Jobs in Caerleon, Nwp (with Salaries)

IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
12d
IT Service Desk Analyst
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Service Team Leader
Morrisons —Cwmbran
- Annual leave
- Employee discount
Quick apply
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
2d
Cash Desk Volunteer (Homestore)
British Heart Foundation —Cwmbran
- Employee discount
ICT Service Desk Technician
BUUK Infrastructure —Cardiff
- From £31,519 a year
- Hybrid work
- Travel
- Computer networking
- IT
12d
Cash Desk Volunteer
British Heart Foundation —Newport
- Employee discount
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
6d
Legal Officer
HM Courts & Tribunal Service —Newport
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
11d
Telephone and Administration Volunteer (Homestore) - Retail
British Heart Foundation —Cwmbran
- Employee discount
IT Infrastructure Analyst
ZF —Pontypool
- Up to £40 an hour
- Computer Science
- English
- Microsoft Office
IT Support Engineer
CheckFire Ltd —Caerphilly
- Up to £35,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Profit sharing
Quick apply
Reception Volunteer
Age Connects Torfaen —Torfaen
UK Transport Planner
United Worldwide Logistics Ltd —Bridgend
- £30,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Free parking
Quick apply
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
6d
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Service Desk Manager
Babcock International —Bristol
- £44,600 - £55,800 a year
- Full-time
- Agile
- IT
- SDLC
- Annual leave
- Employee assistance programme

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IT Support Technician

Vishay -
Newport

Apply Now

Job details

12 days ago

Qualifications

Microsoft Powerpoint
SCCM
Windows
Microsoft Office
ServiceNow

Full job description

Newport, UK, United Kingdom | IT Service Management

Job Description

Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization.
Ensuring the continual monitoring of systems and utilization
Ensuring or processing of all kind of tickets related to defects and incidents.
Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations.
Providing appropriate access rights for authorized users, and providing personalized services to users.
Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints.
A job at this level…
Provides routine technical maintenance in an assigned technical area (in production or logistics), with different machines. Or:
Serves with inbound, FAQ-based 1-st level customer service for incidents occurring on a regular base, for an assigned application, type of equipment, production line, etc.
Utilizes solution patterns (technical procedures, methods and tools, technical instructions) effectively.
Follows work instructions, maintenance and repair procedures as given to provide reliable service.
Documents work and results in the systems.

What you will do:

1st line support (Office and Shopfloor Users)
Installing Desktops and Laptops
Installing Software with SCCM and manually
Setup of new Users (Laptops and iPhones)
Handover of computers to new and existing Users
Working with ServiceNow ticket system (CMDB, Incidents and Requests)
Supporting the Business in BAU (Business as usual) activities
Assisting with IT good intake and disposal

Training Opportunities

Windows Operating systems (in house)
IT within a Business environment (in house)
Troubleshooting, solving of Problems (in house)
ups, Project involvement, presenting etc.)
CompTIA+ Basic IT qualifications for IT Support (External)
Office 365 course (Word, Excel, Power Point etc.) (External)

Apply Now

Refine Your Search

service desk support jobs in caerleon, nwp

IT Support Technician

IT Service Desk Analyst

Technical Support Engineer

General Support

Service Team Leader

Service Desk Analyst

Service Desk Analyst

Cash Desk Volunteer (Homestore)

ICT Service Desk Technician

Cash Desk Volunteer

Service Desk Advisor (First Line Helpdesk)

Legal Officer

Telephone and Administration Volunteer (Homestore) - Retail

IT Infrastructure Analyst

IT Support Engineer

Reception Volunteer

UK Transport Planner

IT Service Desk Agent

Application Operations Support Analyst

Service Desk Manager

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