Customer experience advisor Work, Jobs in Calcot, Brk (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
12h
Sunday Sales Advisor
PetsCorner —Reading
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Sales - Sales Advisor - UK
New Look —Reading
- Part-time
- Microsoft Word
Service Advisor/Customer Service Representative - Reading
Volvo Group —Reading
- £30,000 a year
- Overtime
- Customer service
- Administrative experience
- IT
- Employee discount
- Gym membership
Quick apply
Customer Support Advisor - Validations
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
13d
Sport Advisor
Decathlon UK —Reading
- Part-time
- Communication skills
Customer Advisor
Boots —Wallingford
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
7d
Sales Advisor Rover
PetsCorner —Reading
- £10.85 - £12.71 an hour
- 8 hour shift
- Heavy lifting
- Customer service
- IT
- Employee discount
Sales Advisor
Scrivens Opticians and Hearing Care —Reading
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Experience Advisor
easyStorage —Cookham
- £26,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
12h
Retail Sales Advisor - 20 Hours
DFS —Reading
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Sales Advisor/ Retailer Advisor
BROAD STREET MALL —Reading
- £12.40 an hour
- Customer service
AM Operations Assistant/Customer Service Advisor
DELIVERED UK LTD —Sands
- £26,000 - £27,000 a year
- Overtime
- Customer service
- English
- Driving
- Free parking
Quick apply
Part Time Customer Service Advisor - Reading
Leeds Building Society —Reading
- £25,000 a year
- Microsoft Office
3d
Customer Support Advisor
Guardsman Industries —Abingdon
- £24,358.62 - £24,788.48 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Retail Travel Advisor
TUI Group —Newbury
- From £13.09 an hour
- Part-time
- Customer service
- Employee discount
Sales Advisor
The Perfume Shop —Basingstoke
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
Customer Experience Advisor (Student Support Advisor)
The Chartered Institute of Marketing —Cookham
- £26,000 a year
- Part-time
- CRM software
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Sales Advisor - Oxford
Whittard of Chelsea —Oxford
- £11.78 - £12.71 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee discount

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Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
12 hours ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

The core role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Must have a can-do attitude and be able to work as part of a team.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in calcot, brk

Customer Support Advisor

Sunday Sales Advisor

Sales - Sales Advisor - UK

Service Advisor/Customer Service Representative - Reading

Customer Support Advisor - Validations

Sport Advisor

Customer Advisor

Sales Advisor Rover

Sales Advisor