technical support specialist Work, Jobs in caldicot, mon (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
14d
Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Applications Engineer
TriMech Group UK & Ireland —Caldicot
- £24,543 - £35,000 a year
- Full-time
- JavaScript
- Travel
- HTML
L&D Specialist
YeoValley —Blagdon
- £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
IT Support Technician
Commercial —Cardiff
- Up to £26,228 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Laboratory Technician
Intertek —Bristol
- Engineering
- Organisational skills
- Communication skills
Quick apply
Data & AI Lead
CareScribe —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- AI
- Sick pay
Quick apply
14d
Technical Support Analyst
The Currency Cloud Services Limited —Cardiff
- Night shift
- Doctoral degree
- DevOps
- Master's degree
Technical Specialist
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- University
- Bachelor's degree
- Annual leave
5d
Cyber Defence Analyst L2
Airbus Protect Limited —Newport
- Full-time
- Travel
Technical Specialist (Teaching)
University of Bristol —Bristol
- £39,906 - £44,746 a year
- Full-time
- University
- School
- Teaching
2d
Technical Manager
Walker & Sloan —Bristol
22h
Operations & Supply Chain Lead
Matcha Vista —Bristol
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Work from home
Quick apply
9d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £90,000 - £120,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
Technical Sales Specialist
Oxford Instruments plc —Bristol
- Engineering
- Time management
- Annual leave
Data Analyst - Nuclear
Vulcain Engineering Group —Bristol
- Azure
- SQL
- Analysis skills
Solutions Specialist
MBDA —Bristol
- Up to £65,500 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Analysis skills
- Free parking
17h
Junior Data Specialist
Ecosurety —Bristol
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Analysis skills
- Work from home
- Flexible schedule
Quick apply
1d
Associate Assistant Practitioner - AAC
North Bristol NHS Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
- IT
11h
Fire Safety Advisor
Cardiff and Vale University Health Board —Llandough
- £40,559 - £48,841 a year
- Full-time
- English

I want to receive the latest job alerts for technical support specialist in caldicot, mon

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support specialist jobs near caldicot, mon

Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year
14 days ago

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

technical support specialist jobs in caldicot, mon

Technical Support Engineer

Technical Support Specialist

Applications Engineer

L&D Specialist

IT Support Technician

Laboratory Technician

Data & AI Lead

Technical Support Analyst

Technical Specialist

Cyber Defence Analyst L2

Technical Specialist (Teaching)

Technical Manager

Operations & Supply Chain Lead

Manager of Dedicated Implementations - EMEA

Technical Sales Specialist

Data Analyst - Nuclear

Solutions Specialist

Junior Data Specialist

Associate Assistant Practitioner - AAC

Fire Safety Advisor

I want to receive the latest job alerts for technical support specialist in caldicot, mon

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected