Home visits operations Work, Jobs in Cambridge, Eng (with Salaries)

Home Visits Operations Lead
WeBuyVintage —Cambridge
- £50,000 - £55,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Executive Assistant
Cambridge Consultants —Cambridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
7d
Operational Risk Manager
WeBuyVintage —Cambridge
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
14d
Customer Care Coordinator
Public Library of Science —Cambridge
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Publishing / Assistant / Development Editors
Royal Society of Chemistry —Cambridge
- £35,318 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Travel
- Annual leave
8h
Yard Team Member
Marshalls PLC —Saint Ives
- £33,924 a year
- Overtime
- Customer service
- Forklift
- Driving
- Employee discount
Quick apply
13d
Property & Services Administrator
Cambridge University Press & Assessment —Cambridge
- £24,900 - £28,650 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- IT
- Annual leave
11d
Sales Executive (home-based/field-based East Anglia patch)
Logisnext —Cambridge
- £33,431 a year
- Full-time
- Sales
- Microsoft Office
- Negotiation
- Annual leave
Quick apply
Customer Experience & Operations Consultant (Fixed-term contract)
Molton Brown —Bishop's Stortford
- Overtime
- Social media management
- Customer service
- Data analysis skills
Quick apply
Customer Feedback and Enquiries Lead (Highways Maintenance Focused)
Cambridgeshire County Council —Alconbury
- £41,958 - £44,822 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
13d
Openings Support Manager
Hickory's Smokehouse —Letchworth
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Product Analyst - Anti-Cheating
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2h
Senior Marketing Operations Manager (Platform and Automation)
Public Library of Science —Cambridge
- £58,000 - £95,000 a year
- Remote
- Marketing
- Project management
- Bachelor's degree
- Annual leave
Training Officer
ABM UK —Stansted
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee discount
Quick apply
PLOS Medicine Associate Editor- 12 Month FTC
Public Library of Science —Cambridge
- £35,000 - £47,000 a year
- Remote
- Doctoral degree
- Communication skills
7d
Associate Lettings Manager
JLL —Cambridge
ERSOU - CTP - PC/DC- OIMU Assessor - PURSUE
Bedfordshire Police —Stevenage
- Part-time
- Leadership
- Communication skills
12d
Fire and Security Engineer
ASEL —Cambridge
- £35,000 - £39,000 a year
- Overtime
- Employee assistance programme
11d
Associate Lettings Manager
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- In-person
Quick apply

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Home Visits Operations Lead

WeBuyVintage
Cambridge

Quick apply

Job details

Full-time
£50,000 - £55,000 a year

Benefits

Company events
Employee assistance programme
Employee discount

Qualifications

Logistics
Business processes
Communication skills

Full job description

Position: Home Visits Operations Lead
Type: Full-time, 32 hours, 4 day working week
Location: Cambridge
Pay: £50-55k
About WeBuyVintage
WeBuyVintage is one of the UK’s largest buyers of jewellery, antiques and collectibles. We run more roadshows than any other UK company - over 250 valuation events every month - bringing trusted experts face-to-face with customers across the country.
In less than two years, we’ve grown from a pub-table idea into an eight-figure business, and we’re on a mission to make WeBuyVintage a brand everyone recognises.
While our roadshows are perfect for most people, we recognise there are individuals where a more personalised service is needed. Through a growing team of buyers located around England, our Home Visit service provides quick and professional visits to any home. We provide no obligation offers and advice on a wide variety of items with instant bank payment and collection if accepted.
The Role
We’re looking for a hands-on Home Visits Operations Lead to build, run, and scale our home visit service.
This is a high-impact role where you’ll take ownership of how the channel operates day-to-day, while also designing and improving the systems, processes, and structure behind it.
You’ll be responsible for ensuring the service runs smoothly, efficiently, and profitably — from initial booking through to visit completion — while continuously improving performance as we rapidly grow.
This is not a purely managerial role — we’re looking for a creative and strategic thinker who understands the second hand market and is able to work with our other departments to help the service reach its full market potential. You are comfortable getting stuck in, solving problems, and building a function from the ground up.
Key Responsibilities
Build & Own the Function

Design and implement how the home visits service operates end-to-end
Establish processes, workflows, and systems to support growth
Take ownership of the performance and scalability of the channel
Work with our marketing and business development teams to embed the service into the public consciousness

Operational Delivery

Manage the day-to-day running of the home visit service
Coordinate scheduling, logistics, and allocation of visits
Ensure appointments are delivered efficiently and reliably
Act as the central point of contact for the function

Performance & Growth

Monitor and improve key metrics such as: * conversion rates
utilisation
revenue per visit
Identify inefficiencies and implement improvements
Continuously refine how the service operates to support growth

Customer Experience

Ensure a high-quality, consistent experience for customers
Identify and resolve service issues and bottlenecks
Improve service delivery based on feedback and data

Team & Structure Development

Support the future build-out of the function, including schedulers or coordinators
Help define roles and responsibilities as the team grows
Work closely with buyers and internal teams to ensure alignment

Cross-Functional Collaboration

Work closely with: * Buying teams
Customer service
Marketing / lead generation
Operations
Ensure smooth coordination between teams to deliver the service effectively

What We’re Looking For
Experience

Experience in operations, logistics, or service delivery roles
Experience building or improving processes in a fast-paced environment
Background in field-based or multi-site operations is highly desirable
3+ years experience managing a dynamic team with proven growth

Skills & Attributes

Highly organised with strong operational and logistical thinking
Hands-on and proactive — comfortable solving problems directly
Commercially aware, with an understanding of performance metrics
Strong communicator, able to coordinate across teams
Comfortable working in ambiguity and building structure from scratch
Resilient and adaptable in a fast-growing business

Nice to Have

Experience in home services, field operations, or similar models
Experience in scaling a new service or operational function
Exposure to antiques, jewellery, or similar industries

What you’ll get

4-day working week (yes we mean it!)
Access to Bright Exchange - enjoy thousands of exclusive employee discounts and perks
Employee Assistance Programme - confidential, 24/7 support for you and your immediate family, covering work, personal, and home life matters
On-demand professional development - access to BrightHR’s online learning platform to build new skills and support your career progression
Competitive pay
Be part of a rapidly growing, friendly UK brand

Quick apply

Refine Your Search

home visits operations jobs in cambridge, eng

Home Visits Operations Lead

Executive Assistant

Operational Risk Manager

Customer Care Coordinator

Assisted Travel Check-In Agent / Host

Publishing / Assistant / Development Editors

Yard Team Member

Property & Services Administrator

Sales Executive (home-based/field-based East Anglia patch)

Customer Experience & Operations Consultant (Fixed-term contract)

Customer Feedback and Enquiries Lead (Highways Maintenance Focused)

Openings Support Manager

Product Analyst - Anti-Cheating

Senior Marketing Operations Manager (Platform and Automation)

Training Officer

PLOS Medicine Associate Editor- 12 Month FTC

Associate Lettings Manager

ERSOU - CTP - PC/DC- OIMU Assessor - PURSUE

Fire and Security Engineer

Associate Lettings Manager

I want to receive the latest job alerts for home visits operations in cambridge, eng

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