Line support engineer Work, Jobs in Cambridge, Eng (with Salaries)

1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Mechanical Design Engineer
Viridian Solar —Cambridge
- £30,000 - £35,000 a year
- Full-time
- CAD
- Engineering
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Support Engineer
Motorola Solutions —Cambridge
- Full-time
- Computer Science
- Engineering
- Analysis skills
Trainee Manufacturing Engineer
JMC Aviation —Bishop's Stortford
- ERP systems
- Communication skills
- Employee assistance programme
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Project Coordinator
Malary Ltd —Cambridge
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- In-person
- Leadership
- Referral programme
Quick apply
Control Systems Engineer
Johnson Matthey —Royston
- Full-time
- Programmable logic controllers
- Communication skills
2nd line Messaging Engineer
Fujitsu —Stevenage
- Overtime
- Annual leave
- Employee assistance programme
13d
Scientist – Peptide Chemistry
AstraZeneca —Cambridge
- Laboratory experience
- Master's degree
- Communication skills
2d
PSV Engineer
Arriva Kent Thameside Limited —Stevenage
- £25.75 - £38.62 an hour
- Weekend availability
- Mechanical knowledge
- Annual leave
Quick apply
Fire Alarm Engineer
Honeywell —Cambridge
- Full-time
- Maintenance
Mobile Service Engineer - Powered Access
Hire Safe Solutions Ltd —Cambridge
- From £60,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
2d
Staff / Principal Software Engineer (Hardware Tools Automation/SRE)
Imagination Technologies —Cambridge
- Python
Staff Software Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- Software development
- Linux
- Automotive diagnostics
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
2nd Line Wintel Engineer
Fujitsu —Stevenage
- Overtime
- Annual leave
- Employee assistance programme
Distinguished Engineer
Arm —Cambridge
- £168,300 - £227,700 a year
- Hybrid work
- Doctoral degree
- Master's degree
- C++
AOG Engineer
JMC Aviation —Stansted
- Travel
- Leadership
- Communication skills
Senior Mechanical Engineer
Buro Happold —Cambridge
- Microsoft Excel
- Employee assistance programme
- Employee discount
Multi-Skilled Technician
CBRE —Cambridge
- Full-time
- Carpentry
- Maintenance
- Plumbing
1d

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line support engineer jobs near cambridge, eng

1st Line IT Engineer

Solus Accident Repair Centres -
Stansted

Apply Now

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Company pension
Employee discount

Full job description

Overview:

We are excited to offer you the opportunity to join our expanding Technology Business Unit as a Level 1 IT Engineer.

What You'll Be Doing

As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve.

Responsibilities:

As our Solus IT Engineer you will:

Act as the first point of contact for IT issues, handling initial support queries via phone, email or chat.
Trouble shoot and resolve basic technical problems related to hardware, software and network connectivity.
Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed.
Maintain accurate records of incidents, resolutions, and procedures in the ticketing system.
Provide clear instructions and guidance to users for resolving common issues and improving their tech experience.
Monitor system performance and respond to alerts to prevent and address potential issues.
Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution.

Qualifications:

Who are Solus?

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva’s success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer’s leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days.

Apply Now

Refine Your Search

line support engineer jobs in cambridge, eng

1st Line IT Engineer

Mechanical Design Engineer

Customer Support Engineer

Trainee Manufacturing Engineer

Senior Support Engineer

Project Coordinator

Control Systems Engineer

2nd line Messaging Engineer

Scientist – Peptide Chemistry

PSV Engineer

Fire Alarm Engineer

Mobile Service Engineer - Powered Access

Staff / Principal Software Engineer (Hardware Tools Automation/SRE)

Staff Software Engineer

1st Line Service Desk Analyst

2nd Line Wintel Engineer

Distinguished Engineer

AOG Engineer

Senior Mechanical Engineer

Multi-Skilled Technician

I want to receive the latest job alerts for line support engineer in cambridge, eng

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