Passenger Host - Hitchin
Govia Thameslink Railway —Hitchin
- £33,316 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
5d
Store Assistant - 10 Hours - Sweaty Betty Cambridge, Cambridgeshire, England
Wolverine Worldwide —Cambridge
- Weekend availability
- Communication skills
- Retail sales
- Flexible schedule
- Referral programme
9d
Retail Sales Assistant - Keyholder
The Works —Cambridge
- 8 hour shift
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
8d
Bar Supervisor
Gonville Hotel Cambridge —Cambridge
- £28,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
Front of House Manager
University Arms —Cambridge
- £40,000 a year
- Weekend availability
- Bar
- Hotel
- University
- Employee assistance programme
- Referral programme
1d
Customer Services Assistant - Instore Bakery
ChelmsfordStarCoop —Cambridge
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
4d
Logistics Operative
Marshall of Cambridge (Holdings) Limited —Cambridge
- Full-time
- Computer literacy
- Analysis skills
- Communication skills
Assistant Property Manager
Encore —Cambridge
- £28,000 a year
- Hybrid work
- Customer service
- Maintenance
- Microsoft Office
Quick apply
7d
Marketing Executive
The Fellows House —Cambridge
- Full-time
- Hospitality
- Hotel
Quick apply
Legal Receptionist/Administrator
Premier Solicitors —Bedford
- £24,784.50 - £26,000.00 a year
- Full-time
- Hospitality
- English
- Accounting
- Health & wellbeing programme
- Employee discount
Quick apply
14d
202606: Prison Officer - HMP Littlehey Futures
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Paid training
- Annual leave
8h
Customer Services Assistant - Instore Bakery
Central Coop —Cambridge
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
4d
Examinations Officer
Red Balloon Learner Centre, Cambridge —Cambridge
- From £29,364 a year
- Part-time
- Bachelor's degree
- In-person
- School
- Free parking
Quick apply
Store Manager - Cambridge
New Look —Cambridge
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Apprentice Retail Sales Assistant
Superdrug —March
- £9.75 an hour
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Brand Marketing Executive
Cambridge University Press & Assessment —Cambridge
- £29,700 - £38,550 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
6d
202606: Prison Officer - HMP Lincoln Futures
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Paid training
- Annual leave
8h
Department Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Café Supervisor
Fitzbillies —Cambridge
- From £12.80 an hour
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
6d

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Passenger Host - Hitchin

Govia Thameslink Railway -
Hitchin

Apply Now

Job details

Permanent
£33,316 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Qualifications

Communication skills

Full job description

Salary:

£33,316 + Allowances
Location:

Hitchin
Contract Type:

Permanent
Closing Date:

12 June 2026
Training Salary:

Do you have a passion for customer service?

Let's shape the railway together and develop your skillset!

We are looking for talented individuals who are passionate about delivering outstanding customer service.

As a Passenger Host you are a key member of staff whose responsibility is to provide a high level of information to our customers as well as a feeling of safety, security and well-being whilst protecting the revenue of GTR.

Your duties as a Passenger Host fall into three main categories – revenue protection, customer service and security.

You will carry out your duties in a professional manner ensuring that customers are in possession of a valid ticket by undertaking station and on train ticket examinations at various locations and take the necessary action to deal with those individuals without valid tickets. You will be working alongside any contracted security officers, PCSO's, REO's or BTP at stations or on trains enhancing employee and customer safety.

Passenger Hosts work on a shift-basis covering unsocial and irregular hours, including weekends. Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.

Experience / Skills / Requirements

A proactive approach coupled with passion and ability to support and develop your team
Exceptional levels of customer service, each and every time – you will be a role model for others to follow
Demonstrable experience of managing customers effectively in difficult environments
You must be able to demonstrate a high level of numerical ability
An effective communicator and must be able to demonstrate this both through your application and or assessments
Confidence to make decisions in a customer focused manner and carry out instructions effectively

In return, you'll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. You'll enjoy great company and industry benefits, as well as the support of a passionate team. Along with comprehensive and ongoing training, your benefits will include free travel on our network, privilege rate oyster card, up to 75% off travel on other TOCs (train operating companies), final salary pension and much more.

Refine Your Search

managing member jobs in cambridge, eng

Passenger Host - Hitchin

Store Assistant - 10 Hours - Sweaty Betty Cambridge, Cambridgeshire, England

Retail Sales Assistant - Keyholder

Customer Account Manager

Bar Supervisor

Front of House Manager

Customer Services Assistant - Instore Bakery

Logistics Operative

Assistant Property Manager

Marketing Executive

Legal Receptionist/Administrator

202606: Prison Officer - HMP Littlehey Futures

Customer Services Assistant - Instore Bakery

Examinations Officer

Store Manager - Cambridge

Apprentice Retail Sales Assistant

Brand Marketing Executive

202606: Prison Officer - HMP Lincoln Futures

Department Manager

Café Supervisor

I want to receive the latest job alerts for managing member in cambridge, eng

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