Scheduling Work, Jobs in Cambridge, Eng (with Salaries)

Bookings Officer
The Functional Gut Group —Cambridge
- £30,000 a year
- Overtime
- Microsoft Word
- CRM software
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
4h
Executive Associate
Cyted Health —Cambridge
- £28,000 - £35,000 a year
- Full-time
- Administrative experience
- University
- Leadership
- Life insurance
5d
Executive Operations Assistant
Kokoro Performance LTD —Royston
- £15 - £30 an hour
- Part-time
- Hybrid work
- Up to 50% travel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Lifestyles Coordinator
Athena Care Homes —Cambridge
- £12.71 an hour
- Part-time
- Nursing home
- Communication skills
- Referral programme
13d
Home Visits Co-Ordinator (Leeds, Cambridge or Bury St Edmunds)
WeBuyVintage —Cambridge
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
Lifestyles Coordinator - Bank
Athena Care Homes —Cambridge
- £12.71 an hour
- Nursing home
- Communication skills
- Referral programme
Data Analyst
Sureserve —Newmarket
- £27,976 a year
- Microsoft Excel
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7h
Trainer / Assessor
London and North Western Railway Company Limited —Cambridge
- £45,807.45 a year
- Full-time
- Education
- Communication skills
- Annual leave
Quick apply
6h
Executive Assistant - 12-month contract
Cambridge Consultants —Cambridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Social Media Marketing Assistant
M I K I K I —Cambridge
- From £13 an hour
- Part-time
- Hybrid work
- Social media management
- Organisational skills
- Communication skills
- Store discount
- Work from home
Quick apply
Digital Assistant
Bernhard Company —Haverhill
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Marketing
- Free parking
Quick apply
6d
HR Coordinator
Marshall Land Systems Ltd —Cambridge
- £27,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Scheduling Administrator/Planner
Aurum Contracts —Buntingford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Data entry
- Organisational skills
Quick apply
Resident Services Officer
First Garden Cities Homes —Letchworth
- £32,454.17 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Night Control Room Operator
ZE Global Ltd —Cambridge
- £14.94 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
People Operations Manager
TidalSense —Cambridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- AI
- Annual leave
- Flexible schedule
Quick apply
21h
Lead Nightshift Manager
Sainsbury's —Cambridge
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
22h
Customer and Trading Manager - Convenience
Sainsbury's —Cambridge
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
11d
Implementation Administrator
Education Personnel Management Ltd —Huntingdon
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply

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Bookings Officer

The Functional Gut Group
Cambridge

Quick apply

Job details

Full-time | Fixed term contract
£30,000 a year
4 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Word
CRM software
Hospitality
Microsoft Excel
Microsoft Outlook
GCSE
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

KEY RESPONSIBILITIES:

The Bookings Officer is responsible for the seamless coordination and management of all patient booking activity across the organisation. Acting as the central point of contact for scheduling, the post holder will oversee the full bookings lifecycle, from patient referral through to appointment booking, ensuring an outstanding experience for all clients, patients, or service users. This is a fast-paced, detail-oriented role requiring excellent communication, strong organisational skills, and a proactive, solutions focused approach.

MAIN DUTIES AND RESPONSIBILITIES:

Bookings & Scheduling

Manage all incoming referral requests via telephone, email, and online platforms, always ensuring a prompt and professional response
Coordinate the full scheduling process for appointments, events, or services, maintaining accurate and up-to-date records in the patient management system
Liaise with relevant internal teams, clinicians, consultants, and service providers to confirm availability and allocate appropriate resources
Handle booking amendments, cancellations, and rescheduling requests efficiently, minimising disruption to operations
Issue booking confirmations, reminders, and any relevant pre-appointment or pre service information to clients
Monitor waitlists and proactively fill cancellation slots to optimise capacity and reduce revenue loss

Client & Stakeholder Communication

Serve as the primary point of contact for all booking-related enquiries, delivering a warm, professional, and responsive service
Build and maintain strong relationships with clients, referrers, consultants, and third party partners
Manage and respond to the administration inbox in a timely manner, escalating complex queries to the appropriate team member where necessary
Handle sensitive enquiries with discretion, maintaining strict confidentiality of all personal, medical, and financial information in line with GDPR and organisational policy

Administration & Reporting

Maintain accurate booking records and databases, ensuring all information is entered correctly and kept up to date
Produce regular reports on booking volumes, cancellation rates, capacity utilisation, and other relevant KPIs for management review
Support the preparation of invoices, purchase orders, or financial documentation relating to bookings where required
Assist with the monthly compilation of stationery and supplies orders for the team
Undertake general administrative duties including filing, scanning, photocopying, and document management

Systems & Processes

Maintain and develop proficiency in the organisation's patient management system (e.g. DGL or equivalent), ensuring best-practice use across the team
Identify and recommend improvements to booking workflows, processes, and systems to increase efficiency and service quality
Ensure all bookings comply with relevant internal procedures, referral pathways, and any applicable regulatory requirements

Team & Operational Support

Work collaboratively with the wider administration and operational team, attending regular team meetings and contributing to continuous improvement
Support the onboarding and training of new team members on bookings processes and systems as required
Assist with ad-hoc operational duties as directed by the line manager to meet the needs of the service
Adhere to all organisational policies and procedures, including undertaking mandatory training as required
Maintain a tidy and professional working environment, including communal and client facing areas

QUALITICATIONS AND SKILLS REQUIRED:

Essential

Proven experience in a bookings, scheduling, reservations, or customer-facing administrative role
Excellent verbal and written communication skills, with a confident and professional telephone manner
Strong organisational skills with the ability to manage multiple priorities and competing demands simultaneously
High attention to detail and accuracy, particularly in data entry and record keeping
Proficient in Microsoft Office (Outlook, Word, Excel) and experience of working with booking or CRM systems
Ability to work independently and use initiative, as well as collaboratively as part of a team
Reliable, punctual, and flexible — able to adapt to the changing needs of a busy operational environment
Commitment to maintaining confidentiality and handling sensitive information with discretion
Willingness to undergo a DBS check if required

Desirable

Experience working within a healthcare, hospitality, events, or similarly regulated environment
Familiarity with patient or client management systems (e.g. DGL or similar)
Experience producing operational reports and working to KPIs

GENERAL:

Willingness to work to all Policies and Procedures in place, including undertaking any mandatory training when necessary.
Ability to work to any deadlines set, using own initiative or as part of a team.
Flexibility to work occasional out of hours, travel both within and outside of the UK (all expenses will be covered), and assist with any ad-hoc duties that may be required for the Service needs.
Willingness to undertake an Enhanced DBS check.

SALARY AND BENEFITS:

Salary: £30,000 per annum
Contract type: 12-month fixed term contract with potential to extend
Location: Cambridge
40 hours per week over 5 days (Monday to Friday)
Annual Leave: 25 days starting from 1st March plus Bank Holidays
Overtime and TOIL available
Private Health Cover (following completion of the 6-month probationary period)
Employee pension scheme
Birthday day off
Access to EAP (Employee Assistance Programme)
Bike2work Scheme

Pay: £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

scheduling jobs in cambridge, eng

Bookings Officer

Executive Associate

Executive Operations Assistant

Lifestyles Coordinator

Home Visits Co-Ordinator (Leeds, Cambridge or Bury St Edmunds)

Lifestyles Coordinator - Bank

Data Analyst

Trainer / Assessor

Executive Assistant - 12-month contract

Social Media Marketing Assistant

Digital Assistant

HR Coordinator

Scheduling Administrator/Planner

Resident Services Officer

Night Control Room Operator

Customer Success Manager

People Operations Manager

Lead Nightshift Manager

Customer and Trading Manager - Convenience

Implementation Administrator

I want to receive the latest job alerts for scheduling in cambridge, eng

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