Senior resolution Work, Jobs in Cambridge, Eng (with Salaries)

Senior Operations Coordinator
RSP UK —Bedford
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
4d
Senior People Advisor
Redgate —Cambridge
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Continuous improvement
- Human resources
- Annual leave
Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany
Qualcomm —Cambridge
- Doctoral degree
- Master's degree
- Bachelor's degree
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Bachelor's degree
- Team management
- Recruiting
Quick apply
Commissioning Officer (Children and Families)
Cambridgeshire County Council —Huntingdon
- £37,280 - £39,152 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Senior Commissioning Officer (Children and Families)
Cambridgeshire County Council —Huntingdon
- £41,958 - £44,822 a year
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
EDI, Training and Wellbeing Coordinator (Maternity Cover)
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- Engineering
- University
- Human resources
- Annual leave
- Employee assistance programme
4d
Quality Manager
TRB Lightweight Structures Limited —Huntingdon
- From £45,000 a year
- Monday to Friday
- Management
- Continuous improvement
- Team management
Quick apply
6d
Sports Centre Team Leader
P & E Sports Lettings Ltd —Cambridge
- £28,500 a year
- Weekend availability
- First Aid Certification
- Team management
- Organisational skills
- Free parking
- Gym membership
Quick apply
19h
Production & Supply Expeditor
Precise Component Manufacture Ltd —Potton
- £32,000 - £36,000 a year
- Full-time
- Up to 50% travel
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
4d
E2E Supply Chain Value Stream Manager
Mundipharma —Cambridge
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
3d
Senior Business Systems Analyst
Mundipharma —Cambridge
- Full-time
- ERP systems
- Bachelor's degree
- Continuous improvement
7d
Senior QA Auditor - 60% - 80%
Healx —Cambridge
- Part-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
Lab Operations Manager
Avantor —Cambridge
- Full-time
- Continuous improvement
- AI
- Leadership
Rostering Administrator
NHS Professionals —Stevenage
- £13.57 an hour
- Full-time
- Microsoft Word
- Administrative experience
- Data entry
- Free parking
- Annual leave
Quick apply
4d
Restaurant Manager
Aromi —Cambridge
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Restaurant management
- English
- Store discount
- Employee discount
Quick apply
20h
Director, Head of Global Procurement
Bicycle Therapeutics —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
12d
Technical Manager (INFORMED Certification Programs)
LGC Assure —Cambridge
- Full-time
- Remote
- Microsoft Powerpoint
- Continuous improvement
- Team management
Quick apply
Technical Service Manager
Bango —Cambridge
- English
- AWS
- Continuous improvement
- Employee assistance programme
- Employee discount
6d
Senior Scientist - Innovation
LGC Assure —Fordham
- Full-time
- Data analysis skills
- Laboratory experience
- Presentation skills
Quick apply

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Senior Operations Coordinator

RSP UK
Bedford

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,000 a year
4 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Resource allocation planning
Operations management
Stakeholder collaboration
Stakeholder liaison
GCSE
Internal department liaison
Microsoft Office Suite
Complaint handling
Supervising experience
Procurement support
Continuous improvement
Team management
Organisational skills
Computer skills
Customer interaction
Multidisciplinary collaboration
Training & development
Communication skills
Time management

Full job description

Job Title: Senior Operations Coordinator

Location: Unit 1 High Barns Farm, Bedford Road, Roxton, Bedfordshire, MK44 3ET

Position duration & Salary details: Permanent Full Time £32k - £34k per annum, + bonus, pension, private healthcare and life cover

Job Summary: The Senior Operations Coordinator is responsible for supporting the Operations Controller in the management and coordination of service and maintenance activities for Suction Excavators and R&G Group products.

This role plays a key part in ensuring the efficient delivery of operational activities, providing guidance and support to the Operations team, and maintaining high levels of customer service. The Senior Operations Coordinator will take a lead role in scheduling, customer communication, complaint resolution, warranty administration, and cross-functional collaboration, whilst supporting the day-to-day supervision of the Operations team.

The role requires excellent organisational, communication and problem-solving skills, with the ability to manage multiple priorities and act as a key point of contact for customers, internal stakeholders, suppliers, and colleagues within RSP Germany.

Main Duties/ Responsibilities:

Support the Operations Controller in the planning, coordination and delivery of service and maintenance activities, ensuring operational efficiency and customer satisfaction.
Maintain and oversee scheduling systems, ensuring service and maintenance activities are accurately planned, communicated and completed within agreed timescales.
Coordinate the allocation of engineers, equipment and resources to meet operational requirements and customer expectations.
Provide day-to-day guidance and support to Operations Coordinators, assisting with workload management, training and the development of team capability.
Support the supervision of the Operations team, promoting high standards of performance, communication and customer service.
Act as an escalation point for customer enquiries, complaints and service-related issues, ensuring concerns are investigated thoroughly and resolved professionally and promptly.
Act as an escalation point for warranty claims liaising with customers, suppliers, Engineering and RSP Germany to ensure timely resolution.
Develop and maintain strong working relationships with customers, suppliers and internal departments to support the smooth delivery of operations.
Liaise closely with RSP Germany regarding technical matters, warranty issues, parts availability, service requirements and operational support.
Review and maintain operational records including work orders, sales orders, quotations, service reports, GoCanvas records and customer feedback.
Monitor the progress of service and maintenance activities, identifying and resolving scheduling conflicts, delays or resource challenges.
Work closely with Engineering, Sales, Finance and Procurement teams to ensure effective communication and coordination of operational activities.
Support procurement activities by helping to ensure the availability of parts, materials and equipment required for service and maintenance work.
Produce operational reports and performance information as required by the Operations Controller and senior management team.
Assist with stock management activities and deputise for the Stock Controller where required.
Support continuous improvement initiatives by identifying opportunities to improve operational processes, customer experience and service delivery.

Qualifications/ Skills and Attributes Required:

GCSE Grade 4 (or equivalent) in English and Maths; administrative, technical or management qualifications are desirable.
Proven experience in an operations, service coordination or senior administrative role, preferably within an engineering, service or technical environment.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines in a fast paced environment.
Experience supporting or supervising colleagues and contributing to team performance.
Excellent verbal and written communication skills, with the confidence to engage with customers, suppliers and internal stakeholders at all levels.
Experience managing customer complaints and delivering effective resolutions.
Understanding of warranty processes and service administration is desirable.
Strong problem-solving and decision-making skills, with the ability to manage complex operational issues.
Proficient in using scheduling software and operational management systems.
Strong computer skills, including proficiency in Microsoft 365 products.
High attention to detail and commitment to delivering quality outcomes.
Ability to work collaboratively across departments and build strong professional relationships.
Knowledge of suction excavators and related products would be advantageous.

Pay: £32,000.00-£34,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Application question(s):

Do you hold a full, valid UK driving licence and have regular access to a vehicle for commuting to work?

Work Location: In person

Quick apply

Refine Your Search

senior resolution jobs in cambridge, eng

Senior Operations Coordinator

Senior People Advisor

Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany

Senior Facilities Manager, UK & I

Commissioning Officer (Children and Families)

Senior Commissioning Officer (Children and Families)

EDI, Training and Wellbeing Coordinator (Maternity Cover)

Quality Manager

Sports Centre Team Leader

Production & Supply Expeditor

E2E Supply Chain Value Stream Manager

Senior Business Systems Analyst

Senior QA Auditor - 60% - 80%

Lab Operations Manager

Rostering Administrator

Restaurant Manager

Director, Head of Global Procurement

Technical Manager (INFORMED Certification Programs)

Technical Service Manager

Senior Scientist - Innovation

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