Customer service manager Work, Jobs in Cambridge (with Salaries)

Chief Operating Officer (COO)
Huttie Group —Cambridge
- £95,000 - £120,000 a year
- Full-time
- Management
- Customer service
- Continuous improvement
Quick apply
Sports Centre Team Leader
P & E Sports Lettings Ltd —Cambridge
- £28,500 a year
- Weekend availability
- First Aid Certification
- Team management
- Organisational skills
- Free parking
- Gym membership
Quick apply
12d
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Cambridge
- Overtime
- Remote
- Customer service
- English
- Hotel
1d
Customer Service Manager
Shearline Precision Engineering Ltd —Ely
- From £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
4d
Hotel Manager
TravelodgeHotels —Cambridge
- Up to £46,000 a year
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
4d
General Manager - Fitzbillies
Fitzbillies —Cambridge
- £34,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Store discount
- Employee discount
Quick apply
5d
Customer Service Manager
AMOT —Bury St. Edmunds
- Continuous improvement
- No degree
- Leadership
Quick apply
Digital Transformation Manager
Jacqulin Digital Ventures Ltd —Cambridge
- £3,800 - £6,500 a month
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Retail Department Manager
Blue Diamond Garden Centres —Cambridge
- Weekend availability
- Customer service
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
Store Manager - Cambridge
Skechers USA Ltd —Cambridge
- Customer service
- Retail management
- Leadership
Quick apply
Internal Sales Manager
Kidde Global Solutions —Cambridge
- £45,000 - £50,000 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
11d
Prospects Trust Unwrapped Shop Manager
The Prospects Trust —Ely
- £32,344 a year
- Full-time
- Customer service
- Merchandising
- Administrative experience
- Free parking
- Store discount
Quick apply
1d
Contact Team Delivery Manager
Kier Group —Huntingdon
- Analysis skills
- No degree
- Communication skills
9d
Coffee Shop Manager
Coffee World —Cambridge
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
8d
Restaurant Manager
Aromi —Cambridge
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Restaurant management
- English
- Store discount
- Employee discount
Quick apply
12d
Bobbi Brown, John Lewis Cambridge Counter Manager 37.5hours
Estee Lauder —Cambridge
- Customer service
- Computer literacy
- Team management
14d
Area Sales Manager
Huws Gray Group —Cambridge
- Customer service
- Annual leave
- Employee discount
Junior Product Manager
neurobox —Cambridge
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
2d
Directorate Business Manager
Anglia Ruskin University —Cambridge
- £38,784 - £44,746 a year
- Full-time
- Relocation assistance
Assistant General Manager - Operations
Cox Automotive —Huntingdon District
- Full-time
- Customer service
- Continuous improvement
- Team management
- Employee discount

I want to receive the latest job alerts for customer service manager in cambridge

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Chief Operating Officer (COO)

Huttie Group -
Cambridge

Quick apply

Job details

Permanent | Full-time
£95,000 - £120,000 a year

Qualifications

Management
Business intelligence
Dashboard visualisation
Operations management
Senior management experience
Customer service
Coaching
Performance management
Continuous improvement
Team management
Operational strategy development
Management reporting
Business strategy and management experience
Operations leadership experience

Full job description

If you are looking for a role where you can properly own operations rather than just manage the day to day, this could be it. You will have the scope to build the structure and systems that let our growing business scale without things falling over, and you will see the direct results of your work.

You will work closely with the Owner as their operational right hand, with real influence over how the business runs and grows. This is a business where your input shapes strategy, not just delivers it.

What you will get out of the role:

Genuine ownership of operations, not a title without the authority to back it up
A direct line to the Owner and a real seat at the table for strategic decisions
The chance to build something from the ground up, including a centralised customer service function and a management team that actually delivers
Room to bring in your own ideas on process, data and structure, rather than following someone else's playbook
A growing business where your impact on profitability and customer experience will be visible and valued

What you will be doing:

Bringing customer service into one function that works across every division
Fixing how jobs get scheduled, allocated and quoted
Reducing wasted engineer travel time and the costs that come with it
Building KPIs and dashboards so decisions are based on data, not guesswork
Coaching a management team to own their teams' performance, rather than simply follow instructions
Protecting margins while keeping service standards high

What we are looking for:

Senior operations experience, ideally in field service, engineering, plumbing, renewables, construction or utilities management
A genuine track record of transforming operations within a growing SME
Experience building or scaling customer service and operations teams
Strong commercial judgement and confidence using data to drive improvement
A history of developing managers and embedding accountability into a team
Experience with field service management software or a continuous improvement background would be an advantage, though not essential.

If this sounds like the next challenge that you have been looking for, we would love to hear from you.

Recruitment Agencies: We are managing this vacancy internally and are not accepting applications or speculative CVs from recruitment agencies. Please do not contact the business regarding this role. All recruitment enquiries should be directed to our internal recruitment team via [email protected].

Pay: £95,000.00-£120,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in cambridge

Chief Operating Officer (COO)

Sports Centre Team Leader

Sales Development Manager - Desk Based, Based anywhere in the UK

Customer Service Manager

Hotel Manager

General Manager - Fitzbillies

Customer Service Manager

Digital Transformation Manager

Retail Department Manager

Store Manager - Cambridge

Internal Sales Manager

Prospects Trust Unwrapped Shop Manager

Contact Team Delivery Manager

Coffee Shop Manager

Restaurant Manager

Bobbi Brown, John Lewis Cambridge Counter Manager 37.5hours

Area Sales Manager

Junior Product Manager

Directorate Business Manager

Assistant General Manager - Operations

I want to receive the latest job alerts for customer service manager in cambridge

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected