Client services manager Work, Jobs in Cambuslang, Slk (with Salaries)

Client Services Manager
Kew Demand Business Services —Glasgow
- £3,200 - £3,800 a month
- Full-time
- Marketing
- English
- Microsoft Office
- Free parking
Quick apply
6d
Project Support Administrator
Environmental Essentials Ltd —High Blantyre
- £25,500 a year
- Full-time
- Microsoft Office
- Accounting
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Events Account Manager (International)
Premiership Experience —Glasgow
- £34,000 - £38,000 a year
- Full-time
- CRM software
- Sales
- Project management
Quick apply
10d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Executive Assistant / Office Manager
Isio Group —Glasgow
- Full-time
- Microsoft Office
- Travel
- Human resources
8d
Operations Coordinator
Lucid Cleaning Ltd —Glasgow
- £28,000 - £30,000 a year
- Overtime
- Customer service
- Administrative experience
- Supervising experience
Quick apply
12d
New Business Senior Manager
BDO —Glasgow
- Full-time
- Business development
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- CRM software
- Hospitality
- Microsoft Excel
- Free parking
- Flexible schedule
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
Senior Clerical Officer (Part Time) (Permanent)
Renfrewshire Council —Renfrew
- £13,395 - £14,006 a year
- Microsoft Excel
- Customer service
- Supervising experience
10d
Team Manager - Sales
VKY Intelligent Automation —Glasgow
- From £14 an hour
- Full-time
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
14d
Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
12d
Capture Manager
Leidos —Glasgow
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Fire Resistance Administrator
SOCOTEC UK & Ireland —East Kilbride
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Associate, Asset Finance Broker Sales
Lloyds Banking Group —Glasgow
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
13d
Structural Support Sales Manager
Mabey Hire —Glasgow
- Full-time
- Civil engineering
- Sales
- School
Quick apply
Client Growth Executive
Creatify —Glasgow
- £28,000 - £50,000 a year
- Full-time
- Sales
- Salesforce
- Business development
- Employee discount
- Gym membership
Quick apply
Sales & Services Assistant
Hines —Lanarkshire
- Weekend availability
- Hospitality
- Sales
- Social media management
Senior Account Handler - Public Sector
Gallagher —Glasgow
- Microsoft Office
- Contracts
- Employee stock purchase plan
- Life insurance
Business Development Manager
BaxterStorey UK —Scotland
- £45,000 - £60,000 a year
- Full-time
- Hospitality
- Sales
- Travel
- Annual leave
Quick apply

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client services manager jobs near cambuslang, slk

Client Services Manager

Kew Demand Business Services
Glasgow

Quick apply

Job details

Permanent | Full-time
£3,200 - £3,800 a month
6 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Business Management
Operations management
Marketing
English
Microsoft Office
Contracts
Communications
Business
Account management
Leadership
Communication skills

Full job description

About the Role:

Glasgow is a major centre for professional services, business operations, and client support, and at Kew Demand Business Services, we help organisations strengthen customer relationships, improve service delivery, and manage complex client requirements.

We are looking for a Client Services Manager who can oversee key accounts, coordinate service delivery, and ensure clients receive consistent, professional, and responsive support.

You will work closely with account teams, operations staff, project managers, commercial specialists, and senior stakeholders to maintain strong client relationships and deliver agreed service outcomes.

Why Work With Us?

The Environment:

Our office is located in central Glasgow, providing a professional setting for client meetings, team collaboration, and business operations.

Client Ownership:

You will have meaningful responsibility for client satisfaction, service quality, account performance, and the coordination of ongoing support.

Varied Portfolio:

You will work with clients across different sectors, each with distinct operational needs, service expectations, and commercial priorities.

Professional Growth:

You will have opportunities to strengthen your skills in account management, stakeholder engagement, commercial planning, service improvement, and team coordination.

Key Responsibilities:

Client Relationship Management:

Build and maintain strong working relationships with assigned clients, acting as a primary point of contact for service matters, operational updates, and ongoing support.

Service Delivery:

Coordinate internal teams to ensure services are delivered accurately, professionally, and within agreed timelines and standards.

Account Reviews:

Prepare and lead regular client review meetings covering performance, service quality, outstanding actions, risks, and future requirements.

Issue Resolution:

Investigate service concerns, coordinate corrective action, and ensure clients receive clear and timely updates.

Stakeholder Coordination:

Work with internal departments, suppliers, project teams, and commercial contacts to manage client requirements and resolve operational challenges.

Performance Monitoring:

Track service levels, client satisfaction, response times, delivery quality, and other key account measures.

Commercial Support:

Assist with renewals, pricing discussions, service changes, contract reviews, and opportunities to expand existing client relationships.

Client Onboarding:

Coordinate the introduction of new clients, ensuring requirements, responsibilities, timelines, and service expectations are clearly documented.

Service Improvement:

Identify recurring issues, gather client feedback, and recommend practical improvements to strengthen service delivery.

Reporting:

Prepare account reports, service summaries, performance updates, and presentations for clients and internal stakeholders.

Risk Management:

Identify risks affecting client relationships, delivery commitments, service quality, and commercial performance.

Team Coordination:

Guide account support staff and coordinate cross-functional activity to ensure client priorities are understood and addressed.

Documentation:

Maintain accurate client records, meeting notes, action plans, service agreements, escalation details, and account history.

Retention:

Support client retention by building trust, resolving concerns, and demonstrating consistent value through reliable service.

What We Are Looking For:

Experience:

At least 5 years of experience in client services, account management, service delivery, customer success, business operations, or a related professional role.

Education:

A degree in Business Management, Marketing, Communications, Operations Management, or a related discipline is preferred.

Client Management Skills:

Strong ability to manage client expectations, build professional relationships, and handle sensitive or complex service discussions.

Commercial Awareness:

Good understanding of service contracts, account growth, client retention, pricing considerations, and business performance.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with clients, internal teams, and senior stakeholders.

Problem Solving:

Ability to assess service issues, coordinate practical solutions, and maintain client confidence during difficult situations.

Reporting Skills:

Experience preparing client reports, performance summaries, presentations, and action plans.

Leadership Skills:

Ability to coordinate internal teams, guide support staff, and influence delivery without relying solely on formal authority.

Organisation:

Ability to manage several client accounts, changing priorities, deadlines, meetings, and service commitments.

Systems Knowledge:

Experience with customer relationship management platforms, service management tools, Microsoft Office, reporting systems, or similar business software is preferred.

Mindset:

You are organised, commercially aware, and client-focused. You take ownership of service outcomes, communicate clearly, and remain calm when managing competing priorities, difficult conversations, and urgent client needs.

Pay: £3,200.00-£3,800.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in cambuslang, slk

Client Services Manager

Project Support Administrator

Senior Events Account Manager (International)

Helpdesk Coordinator

Executive Assistant / Office Manager

Operations Coordinator

New Business Senior Manager

Sales Support and Research Coordinator

Customer Service Team Manager 24/7 shift pattern

Senior Clerical Officer (Part Time) (Permanent)

Team Manager - Sales

Customer Success Manager

Capture Manager

Fire Resistance Administrator

Associate, Asset Finance Broker Sales

Structural Support Sales Manager

Client Growth Executive

Sales & Services Assistant

Senior Account Handler - Public Sector

Business Development Manager

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