Front of house manager Work, Jobs in Canterbury, Ken (with Salaries)

Guest Relations Manager
Citi Terrace —Canterbury
- £25,420.00 - £41,961.61 a year
- Part-time
- Team management
- In-person
- Phone etiquette
Quick apply
2d
Cafe - Assistant Manager
Meadow Grange Nursery —Whitstable
- £28,500 - £31,000 a year
- Full-time
- Cooking
- Hotel
- Supervising experience
Quick apply
6d
Head Waitress/Waiter
A Tavola Pizzeria Restaurant —Canterbury
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
14d
Operations Manager
Ashford International Hotel & Spa —Ashford
- Full-time
- Hotel
- Free parking
- Employee assistance programme
Quick apply
11d
Deputy Manager
Hollywoodbowlgroup —Broadstairs
- Up to £32,000 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
17h
General Manager
Forno Lounge —Broadstairs
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
Restaurant Assistant Manager
A Tavola Pizzeria Restaurant —Canterbury
- From £29,000 a year
- Full-time
- Serving
- Management
- Customer service
- Employee discount
Quick apply
2d
Restaurant Manager
A Tavola Pizzeria Restaurant —Canterbury
- From £32,000 a year
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Employee discount
Quick apply
2d
Guest Service Manager
Holiday Inn Ashford Central —Ashford
- £28,516 a year
- Weekend availability
- Hotel
- Travel
- Guest services
- Free parking
- Employee discount
Quick apply
Cafe Manager
The Nest, New Romney —New Romney
- From £29,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Free parking
Quick apply
8d
Duty Manager
The Maidstone Leisure Trust —Maidstone
- £29,200 a year
- Weekend availability
- Team management
- Communication skills
- Employee assistance programme
Bar Manager/ Mixologist
Le Pinardier —Deal
- £30,000 - £40,000 a year
- Part-time
- Bar
- Customer service
- Team management
- Store discount
- Employee discount
Quick apply
Assistant Front Office Manager
Delta Hotels by Marriott Tudor Park Country Club —Maidstone
- Weekend availability
- Hotel
- Team management
- Front desk
- Employee discount
Quick apply
14h
Head Chef
Cote Restaurants —Canterbury
- £49,000 - £51,000 a year
- Full-time
- Management
- Inventory control
- Mentoring
- Employee discount
Quick apply
1d
Bar Supervisor/Manager
Entice Club —Southend-on-Sea
- £12.81 - £15.00 an hour
- Part-time
- Bar
- Inventory control
- Sales
Quick apply
12d
Team Leader
Shepherd Neame —Tenterden
- £13 - £30 an hour
- Full-time
- Restaurant management
- Cleaning
- Restaurant
- Employee discount
- Flexible schedule
Quick apply
4d
FOH Leader
PRET Maidstone —Maidstone
- £10.50 - £12.15 an hour
- Part-time
- Mentoring
- Training & development
- Annual leave
- Flexible schedule
Quick apply
11d

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front of house manager jobs near canterbury, ken

Guest Relations Manager

Citi Terrace -
Canterbury

Quick apply

Job details

Permanent | Part-time | Full-time | Zero hours contract
£25,420.00 - £41,961.61 a year
2 days ago

Qualifications

Guest relations
Hotel and accommodations experience
Inbound customer enquiry call handling
Multilingual
Hotel guest services experience
Team management
Customer interaction
Phone etiquette
Guest services telephone call handling
Communication skills
Hotel experience

Full job description

Job Overview

We are seeking an energetic and dedicated Guest Relations Manager to elevate the guest experience and foster a welcoming atmosphere. In this dynamic role, you will serve as the primary point of contact for guests, ensuring their needs are met with professionalism, warmth, and efficiency. Your enthusiasm and hospitality expertise will help create memorable stays and build lasting relationships. Multilingual abilities and excellent communication skills are essential to connect with diverse guests and enhance their overall experience.

Duties

Greet guests warmly upon arrival, providing a positive first impression of the establishment
Address guest inquiries promptly via phone, email, or in person, demonstrating exceptional phone etiquette and hospitality skills
Resolve guest concerns efficiently, turning challenges into opportunities for service excellence
Coordinate with various departments to fulfill special requests and ensure guest satisfaction
Maintain detailed records of guest interactions, feedback, and service requests to improve future experiences
Assist in organizing guest events or activities that promote engagement and loyalty
Train and mentor team members on guest service standards, emphasizing hospitality best practices and multilingual communication

Experience

Proven experience in hotel or hospitality environments, with a strong focus on guest services and relations
Multilingual or bilingual proficiency to effectively communicate with diverse clientele
Excellent phone etiquette and interpersonal skills to handle inquiries professionally
Familiarity with hospitality management systems and guest service software is preferred
Prior experience managing a team or supervising guest relations staff is advantageous
Knowledge of hotel operations, amenities, and local attractions enhances the guest experience

Join us in creating welcoming environments where every guest feels valued and cared for! Your passion for hospitality combined with your multilingual skills will make a meaningful difference in our guests’ journeys.

Pay: £25,420.00-£41,961.61 per year

Work Location: In person

Quick apply

Refine Your Search

front of house manager jobs in canterbury, ken

Guest Relations Manager

Cafe - Assistant Manager

Head Waitress/Waiter

Operations Manager

Deputy Manager

General Manager

Restaurant Assistant Manager

Restaurant Manager

Guest Service Manager

Cafe Manager

Duty Manager

Bar Manager/ Mixologist

Assistant Front Office Manager

Head Chef

Bar Supervisor/Manager

Team Leader

FOH Leader

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