Helpdesk manager Work, Jobs in Canvey Island, Ess (with Salaries)

Sales and Operations Coordinator
Optico Ltd —Rayleigh
- £25,420 - £26,500 a year
- Full-time
- Microsoft Word
- Customer service
- Assembly
Quick apply
2d
FM Supervisor
OCS Group —Witham
- Monday to Friday
- Management
- Computer literacy
- Supervising experience
Quick apply
12d
Sales and Marketing Coordinator
Optico Ltd —Rayleigh
- £25,420 - £26,500 a year
- Full-time
- Microsoft Word
- Data entry
- In-person
Quick apply
2d
Site Manager
Pinnacle Group —Swanscombe
- £38,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
9d
Lettings Assistant
Southend East Community Academy Trust —Shoeburyness
- £14.36 - £15.31 an hour
- Part-time
- Customer service
- Cleaning
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Business Support Assistant - HelpDesk - Lakeside Shopping Centre
Savills Management Resources —Grays
- £29,406 a year
- Full-time
- Computer literacy
- Computer skills
6d
FM Technician
Norse Group LTD —Medway
- £29,534.42 a year
- Full-time
- Time management
Premises Assistant - School Caretaker - Basildon
Skanska —Basildon
- Customer service
- School
- Bereavement leave
9d
Relationship Manager, SME Business Banking
HSBC Global Services Limited —Chelmsford
- Full-time
- Customer service
- Business development
- Communication skills
3d
Contract Manager – Lords
Artic Building Services —Dartford
- Full-time
- HVAC
- Organisational skills
- Contracts
- Referral programme
2d
Infrastructure Engineer
The Thinking Schools Academy Trust —Chatham
- £33,899 - £40,190 a year
- Continuous improvement
- Travel
- Organisational skills
- Employee assistance programme
- Referral programme
6d
PFI Expiry Handback Manager
Pinnacle Group —London
- £42,600 a year
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Network Engineer - Basildon
Arc —Basildon
- Hybrid work
10d
Building Services Engineer – South and south East London
Acorn —Dartford
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Organisational skills
- Time management
8d
Mobile A/C Engineer
ABM UK —London
- £38,000 a year
- 8 hour shift
- Maintenance
- Employee discount
Quick apply

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Sales and Operations Coordinator

Optico Ltd
Rayleigh

Quick apply

Job details

Full-time
£25,420 - £26,500 a year
2 days ago

Qualifications

Microsoft Word
Technical troubleshooting
Client relationship management
Sales support
Customer relationship building
Packing
Customer service
Stakeholder liaison
Sales administration
Internal department liaison
Microsoft Office Suite
Assembly
Production planning
Packaging
Customer relationship management
Data entry
Order processing
Account management
Picking & packing

Full job description

Position Purpose: The key purpose of the role is to ensure the smooth running of the business, the key areas of responsibility are to:

1. Support the Sales and Operations Coordinator and Head of Operations with the administration of sales enquiries and orders, including entry into the Unleashed system

2. Building customer relationships and managing allocated accounts

3. Entry of repair orders into the Unleashed system

4. Packing and shipping of products including raising shipping notes and invoices in the Unleashed system

5. Using courier specific systems to book shipment.

6. To assist the Head of Operations with progressing the weekly production schedule

7. To assist the Operations Co-ordinator by ensuring all parts are picked for production in a timely manner and the correct paperwork generated to maintain traceability.

8. To assist the Head of Operations by ensuring sufficient stock is available for product manufacture.

9. Ongoing collaboration with suppliers regarding on time deliveries, purchasing forecasts and free issue material.

Reporting to:

Head of Operations

Essential Position Functions:

Key Duties are to:

· Being an intermediate user of the Unleashed system

· Sales Order Entry utilising and updating the sales order book in Unleashed and correspondence with allocated Customer Accounts

· Delivery of products and services to customers utilising the Shipping and Invoicing functions in Unleashed ensuring product traceability is maintained throughout this process

· Processing customer repair orders in Unleashed

· Progressing the production plan with the workshop team to ensure deadlines are met.

· Kiting new assemblies using unleashed.

· Changing master component data on unleashed.

· Liaising with the workshop on a day-to-day basis.

· Adherence to Eye Technology Quality standards and external legislative standards

· Compliance to the Eye Technology Health and Safety policies

· Working collaboratively with colleagues, peers and managers

· Identify opportunities for own self-improvement, training & development

· Performance targets for on-time delivery and Customer satisfaction

· Proactively undertake continuous training and development in accordance with company training accreditation, with an emphasis on self-development

· Undertake appraisal.

· Supporting the Sales and Customer Service Manager at Exhibitions

Key Skills

The defined key skills are:

Communication – ensuring that communication is ongoing and effective with both office and production colleagues
IT – keeping up to date with IT systems in the workplace to produce consistently accurate documentation
Team working – fostering an environment of teamwork to ensure that all products are delivered on time and company goals are met.
Initiative – the ability to work alone when urgent tasks require completion.
Adaptability – adapting to the demands of the business which may require tasks to be completed for other departments to assist with backlogs
Problem Solving – responding to the ever-changing environment and reacting quickly to overcome challenges

Position Requirements

A thorough appreciation of the systems and processes used to manage the Sales Order demand and the mechanisms to fulfil the Order book. A firm understanding of Microsoft applications specifically, Word and Excel are a requirement. Become an intermediate user of Unleashed with an ability to troubleshoot straightforward transaction problems or escalate to a Super User or Helpdesk if a complex problem arises.

Develop an awareness of the industry, the trends of the market and the medium and long-term demands that Eye Technology needs to appreciate and undertake to maintain its competitive advantage, through attendance of annual exhibitions.

Pay: £25,420.00-£26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in canvey island, ess

Sales and Operations Coordinator

FM Supervisor

Sales and Marketing Coordinator

Site Manager

Lettings Assistant

Business Support Assistant - HelpDesk - Lakeside Shopping Centre

FM Technician

Premises Assistant - School Caretaker - Basildon

Relationship Manager, SME Business Banking

Contract Manager – Lords

Infrastructure Engineer

PFI Expiry Handback Manager

Senior Network Engineer - Basildon

Building Services Engineer – South and south East London

Mobile A/C Engineer

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