Guest experience manager Work, Jobs in Cardiff, Crf (with Salaries)

Matchday Guest Experience & Safety Host
Ashton Gate Stadium —Bristol
- From £15.77 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Annual leave
Quick apply
Assistant Reception Manager
Lanelay Hall Hotel & tRiBe Spa —Llantrisant
- £26,000 - £29,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Receptionist - Part Time
New House Hotel —Lisvane
- £13.26 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
Quick apply
Assistant Manager
Pho —Cardiff
- £32,400 - £42,900 a year
- Full-time
- Restaurant management
- Restaurant
Quick apply
5d
Casino Manager
The Rank Group —Cardiff
- Weekend availability
- Management
- Communication skills
Quick apply
Back of House Shift Manager
Mowgli Street Food —Cardiff
- £13.50 an hour
- Full-time
- Restaurant
- School
- Annual leave
Quick apply
12d
Bartender
Roxy Leisure —Cardiff
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
10d
Operations Manager
Crowcombe Court —Taunton
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Restaurant management
- Administrative experience
Quick apply
11d
General Manager
Chance & Counters Cardiff —Cardiff
- £32,500 - £38,500 a year
- Overtime
- Hospitality
- Management
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
10d
General Manager
SA Brains —Cardiff
- Up to £50,000 a year
Quick apply
5d
People Services Coordinator
Hodge Bank —Cardiff
- £25,875 a year
- Full-time
- Human resources
- Front desk
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
11d
Front of House Duty Manager
Raglan Golf Club —Usk
- £13.50 - £14.50 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Assistant Manager
Miller & Carter - Cardiff Bay —Cardiff
- Full-time
- Management
- Mentoring
- Restaurant
- Annual leave
- Employee discount
Quick apply
3d
Store Manager – Cruise Retail
Harding+ —Avonmouth
- £50,000 a year
- Full-time
- Sales
- Leadership
Quick apply
Food, Beverage & Kitchen Manager
Hotel Indigo Cardiff —Cardiff
- £35,500 a year
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d
Guest Experience Advisor (H)
McArthurGlen UK Ltd —Bridgend
- £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
12d
Sales Host
Everlast Gyms —Cardiff
- Part-time
- IT
- Employee discount
- Gym membership
Quick apply
12d
Receptionist
Hilton Cardiff —Cardiff
- £12.71 an hour
- Part-time
- Front desk
- Employee discount
- Referral programme
Quick apply
12d
General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
10d
Deputy General Manager
Croeso Pubs —Cardiff
- £32,000 - £35,000 a year
- Hospitality
- Sales
- Customer service
- Employee discount

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Matchday Guest Experience & Safety Host

Ashton Gate Stadium
Bristol

Quick apply

Job details

Zero hours contract
From £15.77 an hour

Benefits

Annual leave

Qualifications

Hospitality
Customer service
English
Host/hostess experience
SIA
IT
NVQ

Full job description

Job Summary:

There is nowhere else quite like Ashton Gate to work in Bristol.

Ashton Gate Stadium is the largest award-winning venue in the Southwest, dedicated to achieving excellence in crowd management. We welcome up to 27,000 fans into the stadium on match days to cheer on the Bristol City men's and women's football teams and the Bristol Bears rugby team. We have created 650 new jobs in Bristol and continue to work hard with the local community to make Ashton Gate a positive influence on the surrounding area.

We are looking for enthusiastic and motivated individuals to join our team of Safety Stewards. The role involves ensuring the safety and security of spectators at all events held at the stadium, including football and rugby matches, concerts, and other events.

Whether you’re looking for lots of work or just a handful of shifts, our casual contract offers you great flexibility. However, we are looking for a commitment to at least one sport.

Pay Rate: £15.77 (Plus 12.07% Casual Holiday Pay)

Responsibilities:

Provide a friendly and welcoming service to spectators, using information relating to key areas on site (medical room, toilets, bars, etc.)
Check tickets to enter and provide assistance and direction to supporters.
Be conversant with stadium emergency procedures, stadium policies and procedures.
Keep entrances, exit routes, and staircases clear at all times.
Monitor and control crowd movement.
Report any safety concerns (venue capacities, intoxication, site breaches, medical incidents) to the supervisor.
Assist with the evacuation of the stadium in the event of an emergency.
Complete relevant training, including NVQ Level 2 in Spectator Safety.
Have a good level of English (reading and writing).
Be punctual and reliable.
Be confident working within crowds of people.
Be able to follow instructions from supervisors or managers.
Have good listening skills and be able to retain simple information.
Be able to recognise problems and resolve them where necessary.
Have a positive attitude and be willing to go the extra mile for spectators.
Enjoy assisting and supporting others and have a willingness to learn and develop new skills.
Maintain a high level of attention to detail to ensure that everyone travelling to and from the game enjoys a seamless experience.

Qualifications and Experience:

A customer service or hospitality background is not essential, but it can be helpful.
The ability to work well under pressure is essential for safety stewards. You may need to deal with difficult situations, such as crowd control or medical emergencies.
Being fit and active is also important, as safety stewards may need to walk long distances or stand for long periods of time.
The willingness to work flexible hours is also important, as safety stewards are required to work weekends and evenings.
Finally, safety stewards should have a positive and enthusiastic attitude. They should be able to interact with spectators in a friendly and helpful manner.

Person Specification:

Positive and enthusiastic attitude.
Smart appearance (ironed shirt, clean shoes, etc.).
Flexibility.
Self-motivated.

Benefits:

Competitive salary
Casual and intermittent working hours
Opportunity to work at a world-class stadium
Training and development opportunities
Development of operational knowledge of key areas of the stadium and associated venues through a comprehensive induction process

Safeguarding and Equality:

We are committed to safeguarding the welfare of children and young people, and to promoting equality of opportunity for all. We have a zero-tolerance policy on discrimination and harassment, and we expect all employees and volunteers to share this commitment.

Our recruitment, selection, training, development, and promotion policies are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic or national origin, disability, or gender reassignment.

We are also committed to safeguarding and promoting the welfare of adults at risk. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.

Job Type: Zero hours contract

Pay: From £15.77 per hour

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in cardiff, crf

Matchday Guest Experience & Safety Host

Assistant Reception Manager

Receptionist - Part Time

Assistant Manager

Casino Manager

Back of House Shift Manager

Bartender

Operations Manager

General Manager

General Manager

People Services Coordinator

Front of House Duty Manager

Assistant Manager

Store Manager – Cruise Retail

Food, Beverage & Kitchen Manager

Guest Experience Advisor (H)

Sales Host

Receptionist

General Manager

Deputy General Manager

I want to receive the latest job alerts for guest experience manager in cardiff, crf

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