Network operations manager Work, Jobs in Cardiff, Crf (with Salaries)

Network Provisioning Manager, Singapore.
IndigoTG —Magor
- £120,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
Train Service Manager (GPR)
Transport for Wales —Cardiff
- Communication skills
- Negotiation
Procurement Manager, Site Procurement Operations
Amazon UK Services Ltd. —Kenfig
- Full-time
- Computer literacy
- Bachelor's degree
- Contracts
6d
Senior IT Service Manager
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
IT Manager
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Employee assistance programme
Quick apply
Project Manager - Earthing
SOCOTEC UK & Ireland —Caerphilly
- Full-time
- Hybrid work
- PMP
- Engineering
- Contracts
- Employee assistance programme
Quick apply
6d
Deputy Workplace Manager (Technical)
Transport for Wales —Pontypridd
- HVAC
Aviation, Maritime and Logistics Support Officer
Welsh Assembly Government Communication Centre Home —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
8d
Depot Interface Manager
Transport for Wales —Pontypridd
Customer Service Supervisor
Transport for Wales —Pontypridd
- Weekend availability
- Customer service
- Team management
- Training & development
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Cardiff
- Full-time
- English
- Master's degree
- Continuous improvement
12d
Project Manager
Intellectual Property Office —Newport
- £47,766 - £50,155 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Free parking
- Annual leave
9d
Senior Finance Manager (Systems)
Welsh Revenue Authority —Cardiff
- £47,675 - £56,445 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Language training provided
16h
4030 - Aviation, Maritime and Logistics Support Officer
Welsh Government —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Presentation skills
8d
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Customer service
- Annual leave
Export Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- CRM software
Programme Manager
M Group —Treharris
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
9d
Project Management Officer
Green Gen Cymru —Cardiff
- £37,000 a year
- Hybrid work
- Microsoft Powerpoint
- Writing skills
- Organisational skills
- Annual leave
- Flexitime
Quick apply
6d
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Senior Administrative Officer
HM Prison & Probation Service —Cardiff
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee discount
7d

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Network Provisioning Manager, Singapore.

IndigoTG
Magor

Apply Now

Job details

Permanent
£120,000 a year

Qualifications

Mandarin
Stakeholder liaison
Internal department liaison
Network infrastructure
Continuous improvement
Risk management
Organisational skills
Telecommunication
Project schedule tracking
Customer interaction
Communication skills
Project progress tracking
Progress tracking

Full job description

About The Role

We are seeking a Network Provisioning Manager – Subsea Optical Services to manage and coordinate the delivery of lit wavelength and spectrum‑based services across dedicated subsea fibre pairs.

This role acts as the primary interface between customers, internal engineering teams, and external delivery partners, owning the coordination of On‑Net and Off‑Net service delivery across multiple carriers, POPs, ILAs, and landing station environments.

You will be responsible for ensuring that all provisioning, physical delivery, testing, and handover activities are planned, sequenced, and executed effectively, while maintaining clear communication with customers throughout the service lifecycle.

Key Responsibilities

Customer Liaison & Service Ownership
Act as the primary customer point of contact for the delivery of lit and spectrum services

Own customer communications across the full delivery lifecycle, including:

Service milestones and delivery plan

On‑Net and Off‑Net dependencies

Maintenance windows, risks, and readiness updates

Manage customer expectations around delivery timelines, physical access, and service acceptance

Coordinate customer handover and transition into operational support

On‑Net & Off‑Net Service Delivery Coordination

Coordinate e2e service delivery for On‑Net services delivered directly across owned infrastructure and Off‑Net services delivered via 3rd carriers and partners

Manage service delivery across multiple carriers, POPs, ILAs, and landing station locations

Track and manage dependencies between subsea systems, backhaul routes, and terrestrial extensions

Ensure alignment between customer requirements, network design, and provisioning activities

Carrier, Field & Physical Delivery Management

Coordinate and manage external delivery parties, including:
Smart Hands and on‑site technicians

Field Engineers (FEs)

Local loop and access circuit suppliers

Manage physical delivery activities including:

Cross‑connects

Patching and fibre presentation

Testing and validation at POPs, ILAs, and landing stations

Coordinate access, scheduling, and sequencing of on‑site works to support provisioning timelines

Act as the central point of control for carrier handoffs and third‑party deliverables

Internal Engineering & Operations Interface

Work closely with Provisioning Engineers to:

Schedule provisioning and testing activities

Confirm readiness of physical and logical components

Liaise with Architecture and Design teams to validate routes, designs, and delivery models

Coordinate with Operations, NOC, and Systems teams to ensure:

Monitoring and alarms are configured

Ticketing and escalation paths are defined

Operational readiness prior to service handover

Documentation & Service Handover

Ensure delivery of complete and accurate documentation, including:

End‑to‑end service and route summaries

Physical and logical handover documentation

Customer‑facing service acceptance packs

Coordinate service acceptance testing with customers and internal teams

Ensure all onboarding and inventory information is captured and validated, including:

Circuits and carrier references

Fibre pairs, spectrum allocations, and routes

POP, ILA, and cross‑connect details

Reporting, Risk & Governance

Track and report on service delivery progress, risks, and dependencies

Manage delivery risks across multi‑party and multi‑location builds

Escalate issues proactively to protect delivery commitments and SLAs

Contribute to continuous improvement of delivery processes, tooling, and customer experience

About You

Experience in service delivery, service coordination, or provisioning management within a telecoms, subsea, or carrier environment
Proven experience coordinating On‑Net and Off‑Net service delivery
Strong understanding of:
Experience managing third‑party suppliers, Smart Hands, Field Engineers, and local loop providers
Strong organisational skills with the ability to manage multiple parallel deliveries
Excellent customer communication and stakeholder management skills
Able to speak Mandarin or Malay

About Us

Indigo is a strategic operational partner for critical digital infrastructure. We help customers design, deploy, support and scale the infrastructure their businesses rely on, giving them greater control, consistency and confidence. Our teams work across subsea, terrestrial, wireless, data centre and NOC environments, bringing specialist expertise, 24/7 support, field services and managed services together under one accountable model.

Being part of Indigo means working in a business where operational excellence, customer trust and doing things properly matter. We support customers in complex, performance-critical environments, helping them reduce risk, protect performance and deliver with confidence. Our people are central to that mission, bringing the skill, responsiveness and accountability needed to support the next generation of digital infrastructure. As an Investors in People Gold accredited employer, we're committed to investing in the growth and development of our people.

At Indigo, we believe our greatest strength is our people. We're committed to creating an inclusive environment where everyone feels valued, respected and able to do their best work. We welcome applications from candidates of all backgrounds and make employment decisions based on skills, experience and potential. If you need any reasonable adjustments during the recruitment process, we're here to support you.

Apply Now

Refine Your Search

network operations manager jobs in cardiff, crf

Network Provisioning Manager, Singapore.

Train Service Manager (GPR)

Procurement Manager, Site Procurement Operations

Senior IT Service Manager

IT Manager

Project Manager - Earthing

Deputy Workplace Manager (Technical)

Aviation, Maritime and Logistics Support Officer

Depot Interface Manager

Customer Service Supervisor

Area Manager, Amazon Logistics

Project Manager

Senior Finance Manager (Systems)

4030 - Aviation, Maritime and Logistics Support Officer

VacancyTitle: Resident Services Associate

Export Customer Service Representative

Programme Manager

Project Management Officer

Health & Safety Officer

Senior Administrative Officer

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