Client experience manager Work, Jobs in Cardiff, Wls (with Salaries)

Client Programme Manager
Target —Cardiff
- £74,000 a year
- Hybrid work
- Travel
- Agile
- Financial services
- Employee assistance programme
- Employee discount
Quick apply
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Assistant Client Manager
Savills —Cardiff
- Organisational skills
- IT
- Communication skills
14d
New Business Manager
Brakes —Cardiff
- Up to £48,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Negotiation
- Employee discount
7d
Relationship Manager (South Wales)
iamproperty & iamsold —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Crematorium Assistant
Memoria Ltd —Barry
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Life insurance
Quick apply
13d
Client Manager - Energy
Savills —Cardiff
- Travel
6d
Operations Manager - Military
Hugh James —Cardiff
- Full-time
- Hybrid work
- Management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Security - Regional Support Manager
BidvestNoonan —Newport
- £40,000 a year
- Full-time
- Administrative experience
- IT
- Communication skills
Quick apply
9d
Facilities Manager
CBRE —Cardiff
- Full-time
- Management
- Customer service
- Travel
Technical Administrator
Gateley —Cardiff
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
8d
Parking Attendant
Parkingeye Limited —Cardiff
- £24,879.30 - £24,879.83 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills
1d
Contracts Manager
Walker & Sloan —Cardiff
- £75,000 a year
- Hospitality
- Project management
- Travel
Regional Executive
Recruit 121 FAS —Cardiff Bay
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
Quick apply
7h
Facilities Helpdesk Manager
CBRE —Newport
- Full-time
- Time management
Office Services Assistant
Blake Morgan —Cardiff
- Monday to Friday
- Organisational skills
Business Development Manager
MacroActive —Cardiff
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
10d
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Cardiff
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
8d
Client Onboarding & New Business Team Leader
Howells Legal Limited —Cardiff
- Full-time
- Management
- English
- Analysis skills
- Annual leave
- Referral programme
Quick apply
1d

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Client Programme Manager

Target -
Cardiff

Quick apply

Job details

£74,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Tech scheme
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Waterfall
Agile
Financial services
PRINCE2 Certification

Full job description

Permanent | Salary: £74,000 per annum | Hybrid with regular travel to our Cardiff Office

Partner with clients. Drive delivery excellence. Lead a team that makes it happen.

Are you a strategic, client-focused leader who thrives in complexity? Do you love guiding talented people to deliver meaningful, well‑controlled change? If yes — you’ll feel right at home with us.

We’re looking for a Programme Manager to lead the delivery of client change, directly with our clients to understand their strategic priorities and ensuring Target is fully aligned and resourced to deliver to their needs

What You’ll Be Doing

You’ll be at the heart of how Target delivers — setting the bar for delivery excellence across complex, high‑impact programmes and projects.

You will:

Delight Clients

Be trusted by our clients as a delivery partner who gets things done – and gets them done well
Nurture relationships with our clients, understanding their strategy and priorities
Translate client needs into clear, well‑structured delivery roadmaps
Ensure projects are scoped, planned and delivered to agreed milestones and outcomes

Drive Financial Performance

Apply strong commercial and financial awareness to all programme decisions
Manage budgets, forecasting and financial controls with discipline
Support pricing, bids and commercial conversations with clients

Lead People

Lead, develop and support Project Managers, ensuring they’re equipped, motivated and set up for success
Inspire and energise the wider change and technology community, fostering collaboration, agility and a shared commitment to delivery excellence

Enhance Processes

Deliver programmes in line with Target’s frameworks, ensuring control, compliance and quality
Report progress clearly, escalate risks early and embed lessons learned
Champion continuous improvement, lean delivery and high performance

What It’s Like to Work With Us

Change Delivery is where the action happens — no two days are the same.

You’ll be surrounded by experienced, collaborative colleagues with diverse backgrounds, always ready to share knowledge and support. You’ll work closely with teams across the business, right up to Exec level, shaping the change that pushes our organisation forward.

And because people matter here:

You’ll get regular feedback and recognition for your impact
We celebrate success through our My Recognition portal
We’re committed to wellbeing, embracing tech, and offering real opportunities to grow your career

We genuinely care about creating a fun, supportive culture

Requirements

What You Bring

You’re someone who is:

An excellent communicator who builds strong relationships with clients and colleagues
Organised, structured and confident managing time and competing priorities
Commercially astute and comfortable managing budgets
A supportive leader who grows others
Accountable, solutions‑focused and calm under pressure
Always looking for ways to improve how things are done

Experience & Qualifications

You have:

Proven experience delivering change in a client-facing role
Strong financial services experience
A PM qualification (APM, Prince2, or equivalent)
Experience leading PMs and managing portfolios
Experience with Waterfall, Agile and Hybrid approaches

Bonus Skills (Nice to Have)

Experience delivering in outsourced or BPO environments
Offshore team collaboration
Exposure to ISO/CMMI
Agile qualifications and/or MSP certification

Benefits

- 30 days holiday entitlement plus bank holidays (From Day 1)
- Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
- Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
- Company Paid Private Medical Insurance (benefit in kind)
- Group Life Assurance
- Group Income Protection
- Discretionary Annual Pay Review
- Discretionary Annual Bonus Scheme
- Loyal Service Scheme - rewarding your commitment with financial recognition, additional holidays, and matched pension contributions of up to 10% at key service milestones.
- Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
- Recognition Scheme
- Free Mortgage Advice and Support
- Wisdom Wellbeing, your go to for wellbeing resources and solutions to include an Employee Assistance Program
- Everest Funeral Concierge
- Free Bereavement and Probate Advice and Support
- Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
- Paid eye tests and employer contribution towards spectacles specifically for VDU use.
- Enhanced parental leave

You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!

- Technology Buying Scheme
- Discounted Gym Memberships
- Taste Card / Coffee Club Membership
- Charitable Payroll Giving
- Cycle to work Scheme (Salary Sacrifice)

Ready to Lead the Change?

If you want to deliver impactful delivery for clients, develop great people and make a visible difference — we’d love to hear from you.

Quick apply

Refine Your Search

client experience manager jobs in cardiff, wls

Client Programme Manager

Client Services Manager

Assistant Client Manager

New Business Manager

Relationship Manager (South Wales)

Crematorium Assistant

Client Manager - Energy

Operations Manager - Military

Security - Regional Support Manager

Facilities Manager

Technical Administrator

Parking Attendant

Consultant, Client Success

Contracts Manager

Regional Executive

Facilities Helpdesk Manager

Office Services Assistant

Business Development Manager

Motor Finance Account Manager (Dealers - Birmingham and South West)

Client Onboarding & New Business Team Leader

I want to receive the latest job alerts for client experience manager in cardiff, wls

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