Customer experience & bookings Work, Jobs in Cardiff, Wls (with Salaries)

Customer Service Advisor
SSE —Cardiff
- £29,504 - £34,757 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
- Gym membership
Travel Consultant - Cardiff
Hays Travel —Cardiff University
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Travel Consultant - Penarth
Hays Travel —Penarth
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Travel agent
Alexanders Group —Cardiff
- £2,200 - £2,500 a month
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
11d
Veterinary Receptionist
Medivet Group Ltd —Llandaff
- £5,971.16 a month
- Part-time
- Social media management
- Front desk
- Annual leave
- Employee discount
7d
Appointment Setter
Evans Legacy Planning —Cardiff
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Financial services
- Work from home
Quick apply
9d
Waiter/Waitress
Pizza Express —Cardiff
- £9.00 - £17.21 an hour
- Part-time
- No experience needed
- Referral programme
Quick apply
10d
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
10d
Administrator
Lowndes Halsden & Partners —Cardiff
- From £27,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Free parking
Quick apply
10h
Community Assistant
Welsh ICE —Caerphilly
- £26,400 a year
- Full-time
- Hybrid work
- Hospitality
- Care plans
- Communication skills
- Free parking
- Flexible schedule
Quick apply
8d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Receptionist
VINCI Facilities UK —Cardiff
- Part-time
- Bilingual
- English
- Administrative experience
- Annual leave
- Employee discount
Retail Assistant
Protyre Autocare —Cardiff
- £28,090 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Employee discount
Quick apply
8d
Private Patient Sales Advisor
Spire Healthcare —Cardiff
- Up to £26,325 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Bookings Administrator
Bristol Activity Centre —Bristol
- £27,900 - £29,120 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
General Office Administrator
Universal Resource Trading Ltd —Caerphilly
- £14.50 - £16.00 an hour
- Overtime
- Laboratory experience
- Administrative experience
- IT
- Free parking
Quick apply
9h
Booking & Order Handlin Operator
DS Smith —Caerphilly
- £24,744.72 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Data entry
- Employee assistance programme
- Life insurance
4h
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
6d
Customer Service and Admin Coordinator
Home Farm Holiday Centre —Williton
- £14 an hour
- Full-time
- Hospitality
- Sales
- Social media management
- Free parking
Quick apply
12d
Receptionist and Facilities Administrator
Health Education and Improvement Wales —Cardiff
- £26,813 - £27,890 a year
- Part-time
- Communication skills
8d

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customer experience & bookings jobs near cardiff, wls

Customer Service Advisor

SSE -
Cardiff

Apply Now

Job details

Permanent | Part-time
£29,504 - £34,757 a year

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount
Gym membership

Qualifications

Customer service
IT
Communication skills
4G/LTE

Full job description

Base Location: Cardiff or Reading – Hybrid

Salary: £29,504 – £34,757 + excellent benefits

Working Pattern: Part Time | Permanent | Flexible First – hybrid working, up to 50% office-based

The role

As part of the smart metering campaign team you will work on a dialler or inbound phone line to contact customers based on smart campaigns to arrange smart metering appointments and overcome customer objections to smart metering using various objection handling techniques. Being on hand to support our customers in the transition to a 4G smart metering network, we need someone who can carry out all campaign activities efficiently whilst delivering a superior customer experience. Speaking directly to customers in accordance to the campaigns theme and being advocates for smart for our internal teams and customers alike. Ensuring that customers are fully aware of all the benefits of smart metering and converting customer contact in to appointment bookings. We are looking for a part time advisor to cover our lunch periods, working Monday to Friday at shift times of either 10am to 2pm or 10.30am to 2.30pm. This role requires you to attend the office atleast two days per week.

You will

Have Smart Meter upgrade conversations.
Book smart metering appointments to a high standard
Handle customer phone and email enquiries
Record all customer interactions according to standard operating procedures.
Deliver an exceptional customer experience.
Work within policies, processes and systems and advise of any issues which impede your, or the team’s performance

You have

Some knowledge of smart metering or the energy industry
Basic IT knowledge including Microsoft Applications
Excellent communication skills, both verbal and written
Experience of working in a Customer Service environment
Organising and prioritising your individual workload

About SSE

SSE has a bold ambition – to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.

SSE Energy Solutions support UK organisations by delivering energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact Zoe at [email protected] to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

#LI-ZG1

#LI-Hybrid

Apply Now

Refine Your Search

customer experience & bookings jobs in cardiff, wls

Customer Service Advisor

Travel Consultant - Cardiff

Travel Consultant - Penarth

Travel agent

Veterinary Receptionist

Appointment Setter

Waiter/Waitress

Wales Engagement Associate

Administrator

Community Assistant

Customer Services Associate

Receptionist

Retail Assistant

Private Patient Sales Advisor

Bookings Administrator

General Office Administrator

Booking & Order Handlin Operator

Guest Relations Associate

Customer Service and Admin Coordinator

Receptionist and Facilities Administrator

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