Managers & directors Work, Jobs in Cardiff, Wls (with Salaries)

Customer Experience Manager
Barchester Healthcare —Cardiff
- £40,000 a year
- Analysis skills
- Project management
- Travel
- Annual leave
Quick apply
5d
Operations Manager
Grange Pavilion —Cardiff
- £31,000 a year
- Weekend availability
- Management
- Administrative experience
- Supervising experience
Quick apply
7d
Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
2d
Business Development Manager (Octane)
Aldermore Bank PLC —Cardiff
- Full-time
- Business development
- Presentation skills
- Financial services
9d
Head of People and Culture
Welsh National Opera Cenedlaethol Cymru —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
14d
Audit Manager
BPU Chartered Accountants —Cardiff
- Leadership
2d
Head of Global Sales
Great Walls Global Trading Ltd —Newport
- £100,234.46 - £140,706.09 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
1h
Governance Manager
Drive Ltd —Nantgarw
- £40,571 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
7d
Governance Manager
Drive —Cardiff
- £40,571 a year
- Full-time
- Hybrid work
- Annual leave
7d
Director of Sales
Hilton Cardiff —Cardiff
- Full-time
- Management
- Hotel
- Employee discount
- Referral programme
Quick apply
2d
Insurance Manager
Vita —Cardiff
- £32,500 - £38,220 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
2h
Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Cardiff
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
VacancyTitle: Assistant Resident Services Manager
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
19h
Policy Team Leaders
Food Standards Agency —Cardiff
- £58,279 - £71,585 a year
- Temporary
- Remote
- Presentation skills
5d
General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Property/Block Administrator
Seraph Property Management —Cardiff
- £26,436.80 - £28,000.00 a year
- Full-time
- In-person
- Communication skills
Quick apply
8d
Associate Director of Fundraising and Communications
Tenovus Cancer Care —Cardiff
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Marketing
8d
People Advisor
Spire Healthcare —Cardiff
- Full-time
- Human resources
- Organisational skills
- Communication skills
- Free parking
- Annual leave
1d
Executive Assistant to Director
Towans Care Ltd —Burnham-on-Sea
- £15 - £18 an hour
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Travel
Quick apply
6d
Agriculture Director - South Wales, South West England & Cambridgeshire
Nationwide Building Society —Cardiff
- £60,000 - £90,000 a year
- Full-time
- Customer service
- Analysis skills
- Project management
8d

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Customer Experience Manager

Barchester Healthcare -
Cardiff

Quick apply

Job details

Permanent
£40,000 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Analysis skills
Project management
Communication skills

Full job description

ABOUT THE ROLE
As a Customer Experience Manager at Barchester, you'll redefine how we put our customers first so that each and every one can benefit from our high-quality, person-centred service. We'll look to you to design, drive and oversee the resident experience, looking at how the living experience can deliver enhanced resident well-being all to drive our reputation and occupancy levels. A big part of this will be working with teams across our organisation to understand, what's important to residents and how we cater for individual needs, ensuring we give colleagues the tools to deliver. Day-to-day, you could be identifying areas for improvement with our Director of Customer Experience and Marketing, working closely with Operations, the dementia team, the regulation team, or collaborating with our Learning and Development team to specify training requirements.

All of your projects will support our business ambitions and that means you'll be able to prioritise short term wins and long-term propositions, work within an agreed budget and understand their commercial impacts. Above all, as a Customer Experience Manager, you'll be committed to delivering and embedding first-class initiatives that truly make a difference to our customers.

Although this is an office-based role, you will be expected to travel and spend significant time helping priority homes along with the Divisional Support team and Operations.

ABOUT YOU
You'll need project management skills and a real understanding of excellent communication skills and a desire to drive change to join us as Customer Experience Manager. It's also desirable that you have a background in customer experience design and implementation paired with strong analytical skills. You'll be able to show us that, even under pressure, you're organised, self-motivated and creative with an unwavering focus on quality. We're looking for someone who knows how to connect with a variety of people and deliver engaging presentations, both internally and externally. Given the regular travel involved, a full UK driving licence is also required.

REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:

Annual bonus
Contribution pension scheme
Company Car
Laptop & Mobile Phone
Life Cover
25 days annual leave plus public holidays.

You'll also have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.

If you'd like to use your project management and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Quick apply

Refine Your Search

managers & directors jobs in cardiff, wls

Customer Experience Manager

Operations Manager

Project Support Officer (DARPL Project: Diversity and Antiracist Professional Learning)

Business Development Manager (Octane)

Head of People and Culture

Audit Manager

Head of Global Sales

Governance Manager

Governance Manager

Director of Sales

Insurance Manager

Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped

VacancyTitle: Assistant Resident Services Manager

Policy Team Leaders

General Manager

Property/Block Administrator

Associate Director of Fundraising and Communications

People Advisor

Executive Assistant to Director

Agriculture Director - South Wales, South West England & Cambridgeshire

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