Room service manager Work, Jobs in Cardiff, Wls (with Salaries)

Deputy Manager
Ronald McDonald House —Cardiff
- £27,000 a year
- Weekend availability
- Management
- Microsoft Office
- Administrative experience
Quick apply
Regional Administrative Officer - Wales Probation Services
HM Prison & Probation Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
5d
Assistant Manager
Gin & Juice, Cardiff —Grangetown
- £15 - £16 an hour
- Full-time
- Hospitality
- Bar
- Management
- Paid training
- Employee discount
Quick apply
Assistant Manager
Starbucks —Cardiff
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Store Manager
Starbucks —Cardiff
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Operations Manager
MAJESTIC HOTEL —Cardiff
- £28,614.47 - £50,000.00 a year
- Full-time
- Management
- Hotel
- In-person
Quick apply
12d
Night Supervisor - Ty Hotel Newport
The Celtic Collection —Newport
- £13.28 an hour
- Part-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
9d
Associate Account Manager - Global (2 year fixed term contract)
Atradius —Cardiff
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Work from home
12d
Regional Relationship Manager, Commercial Mid-Market
National Westminster Bank PLC —Cardiff
- £40,248 - £56,820 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Spa Supervisor
The Celtic Collection —Newport
- £13.76 an hour
- Full-time
- Organisational skills
- Leadership
- Resort
General Manager
Marston's Pubs —Caerphilly
- Up to £45,000 a year
- Customer service
- Driving
- Leadership
Quick apply
Hospitality Team — The Murmur | Cardiff & Vale of Glamorgan
The Murmur (DP) ltd —Cardiff
- Temporary
- Hospitality
- Bar
- Management
Quick apply
Supervisor
Miniso, Cardiff, St David's Dewi Sant. CF10 2EW —Cardiff
- £13.10 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
14d
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
MultiSkilled Host
CBRE —Cardiff
- Part-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
11d
Casino Manager
Grosvenor Casinos —Cardiff
- Weekend availability
- Management
- In-person
- Communication skills
Quick apply
Relief Security Officer
ABM UK —Cardiff
- £13.45 an hour
- Employee discount
Quick apply
Facilities Manager
International Baccalaureate —Cardiff
- £43,000 - £47,000 a year
- Full-time
- In-person
6d
Room Leader Level 5
The Learning Tree Day Nursery —Cardiff
- £26,644.80 a year
- Overtime
- Childcare
- Management
- In-person
- Free parking
- Annual leave
Quick apply
12d
Night House Manager
D2 Propco LTD —Cardiff
- £12.71 an hour
- Night shift
- Microsoft Office
- First Aid Certification
- IT
- Free parking
Quick apply
13d

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Deputy Manager

Ronald McDonald House -
Cardiff

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Qualifications

Management
Microsoft Office
Administrative experience
Supervising experience
IT
Leadership

Full job description

Job Role:

The Deputy Family Service Manager supports the day-to-day running of the House, providing visible leadership across shifts and helping to maintain a well-managed environment for families, employees, volunteers and visitors.

The Deputy holds delegated operational responsibility for the House, resolving day-to-day issues using initiative and sound judgement and escalating high-risk or out-of-scope matters to the Family Service Manager. The role includes participation in an on-call rota.

The Deputy supports safeguarding practice within the House, in line with procedure.

Key Responsibilities:

House Leadership & Operational Oversight

Oversee day-to-day House operations across shifts, ensuring a safe, consistent and welcoming service.
Act as a senior point of contact for families, employees, volunteers and contractors; resolve issues and manage incidents within delegated authority.
Coordinate occupancy, room readiness and move-ins/move-outs, ensuring accurate records and smooth turnaround.
Ensure clear handovers and logging of actions/decisions to maintain continuity and risk management.

Family Services & Wellbeing

Build positive, professional relationships with families, providing practical support and signposting within appropriate boundaries.
Respond sensitively to families experiencing stress, trauma or crisis, maintaining confidentiality and professional standards.
Handle concerns and complaints promptly; address inappropriate behaviour in line with House guidelines and escalate where required.

Safeguarding & Incident Response

Act as the House's Safeguarding Support (Level 2), working with the Family Service Manager (Safeguarding Champion) and following escalation pathways.
Respond to safeguarding concerns, incidents or disclosures in line with procedure, including taking immediate action where there is an urgent risk of harm.
Record concerns/incidents accurately, promptly and factually, ensuring information is stored/handled appropriately.
Support employees and volunteers to understand and follow safeguarding procedures, including signposting to training and guidance.

People Management & Team Leadership

Line manage Family Services Assistants and Maintenance Operatives (as applicable), setting clear priorities and expectations.
Support rotas, induction and training; provide coaching and feedback to ensure consistent standards across shifts.
Identify performance, conduct or wellbeing concerns early and escalate to the Family Service Manager for formal processes, in line with HR policy.

House Standards, Safety & Compliance

Maintain high standards of safety, cleanliness and presentation across the House, taking action and following up to completion.
Complete routine health and safety checks, report hazards promptly and ensure actions are logged and progressed.
Coordinate maintenance and repairs with colleagues/contractors and ensure compliance with policies and emergency procedures.

Person Specification:

Essential

Experience supervising others and supporting performance through coaching, feedback and clear expectations
Experience working in a customer-facing, care, hospitality or family support environment, including handling sensitive situations
Good working knowledge of health & safety responsibilities and the ability to follow procedures and complete checks
IT confidence (e.g., Microsoft Office) and ability to use digital systems for records, rotas and reporting
Well organised and adaptable, with strong administrative skills and attention to detail (including accurate record keeping)

Desirable

Previous experience in a safeguarding-focused environment (e.g., children, families, health or social care settings)
Experience working in a shift-based environment, including weekend working and/or participating in an on-call rota

Additional Requirements

DBS check required.
Participation in weekend working and an on-call rota.
Commitment to RMH values, safeguarding and promoting the welfare of children and vulnerable adults.

Quick apply

Refine Your Search

room service manager jobs in cardiff, wls

Deputy Manager

Regional Administrative Officer - Wales Probation Services

Assistant Manager

Assistant Manager

Store Manager

Operations Manager

Night Supervisor - Ty Hotel Newport

Associate Account Manager - Global (2 year fixed term contract)

Regional Relationship Manager, Commercial Mid-Market

Spa Supervisor

General Manager

Hospitality Team — The Murmur | Cardiff & Vale of Glamorgan

Supervisor

Senior Capture Manager

MultiSkilled Host

Casino Manager

Relief Security Officer

Facilities Manager

Room Leader Level 5

Night House Manager

I want to receive the latest job alerts for room service manager in cardiff, wls

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