solution specialist Work, Jobs in cardiff, wls (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
IT Support Technician
Commercial —Cardiff
- Up to £26,228 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Labour and Employee Relations Specialist
Cytiva —Cardiff
- Full-time
- Analysis skills
- Travel
- Human resources
6d
L&D Specialist
YeoValley —Blagdon
- £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
13d
Technical Support Analyst
The Currency Cloud Services Limited —Cardiff
- Night shift
- Doctoral degree
- DevOps
- Master's degree
Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Cardiff
- Temporary
- Customer service
14d
Logistics Specialist
Ecolab Inc. —Llantrisant
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
13d
Assistant, Research and Insights
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administrator
The Watches of Switzerland Group —Cardiff
- Part-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
Trainee Technician
Nationwide Platforms —Cardiff
- Up to £29,000 a year
- Annual leave
Platform Specialist
Legal & General Investment Management —Cardiff
- SQL
- Employee discount
Invoicing and Billing Specialist - 14 month fixed term contract
GE Aerospace —Cardiff
- Full-time
- Microsoft Excel
- Contracts
- Leadership
UK Transport Planner
United Worldwide Logistics Ltd —Bridgend
- £30,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Free parking
Quick apply
Service Advisor
Wessex Garages —Cardiff
- Overtime
- Customer service
- Annual leave
6d
Sales Specialist
STARK Group —Cardiff
- Full-time
- Employee discount
- Referral programme
8d
Solution Architect
Amentum —Cardiff
- Full-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Business Analyst
Amentum —Cardiff
- Full-time
- Analysis skills
- Agile
- Communication skills
- Employee assistance programme
Brand Application Specialist
AtkinsRéalis —Cardiff
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills

I want to receive the latest job alerts for solution specialist in cardiff, wls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

solution specialist jobs in cardiff, wls

Onboarding Specialist

IT Support Technician

Customer Enablement Specialist

Labour and Employee Relations Specialist

L&D Specialist

Technical Support Analyst

Technical Support Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Logistics Specialist

Assistant, Research and Insights

Administrator

Trainee Technician

Platform Specialist

Invoicing and Billing Specialist - 14 month fixed term contract

UK Transport Planner

Service Advisor

Sales Specialist

Solution Architect

Business Analyst

Brand Application Specialist

I want to receive the latest job alerts for solution specialist in cardiff, wls

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected