Spa Work, Jobs in Cardiff (with Salaries)

Spa Reservations Agent
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Casual Spa Receptionist - The Parkgate Hotel
The Celtic Collection —Cardiff
- Hotel
- Guest services
- Resort
14d
Spa Therapist (External)
Lush —Cardiff
- £13.85 - £14.85 an hour
- Part-time
- Travel
- Paid training
- Employee assistance programme
Quick apply
Housekeeper/Room Attendant
Lanelay Hall Hotel & Spa —Pontyclun
- £12.71 an hour
- Hospitality
- Hotel
- In-person
- Employee discount
Quick apply
8d
Spa Manager
Lanelay Hall Hotel & Spa —Llantrisant
- £30,000 - £33,000 a year
- Full-time
- Management
- Customer service
- Hotel
- Employee discount
Quick apply
Casual Leisure Attendant
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Communication skills
- Resort
Spa Supervisor
The Celtic Collection —Newport
- £13.76 an hour
- Full-time
- Organisational skills
- Leadership
- Resort
SPA Triage Clinician
Sirona care & health CIC —Bristol
- £39,959 - £48,117 a year
- Full-time
- IT
- Leadership
- Annual leave
- Flexible schedule
11d
Hotel Housekeeper/Room Attendent
Webbington Hotel and Spa —Axbridge
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Gym membership
Quick apply
Cleaner (part-time) Cheddar woods resort and spa
TCQ Cleaning Service LTD —Cheddar
- £8 - £13 an hour
- Part-time
- In-person
- School
- Resort
- Free parking
Quick apply
5h
Freelance Beauty and Holistic Therapists (weekdays, evenings and weekends)
Self Love Superstore —Riverside ED
- £25 - £30 an hour
- Part-time
- Anatomy knowledge
- Management
- Customer service
- Employee discount
Quick apply
Part-time Lifeguard
The Parkway Hotel & Spa —Cwmbran
- From £11.50 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
- Free parking
- Flexible schedule
Quick apply
7d
Hotel Night Receptionist
CWRT BLEDDYN HOTEL & SPA —Usk
- £24,420 - £26,880 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
Quick apply
8d
Hotel Housekeeper
CWRT BLEDDYN HOTEL & SPA —Usk
- £12.71 an hour
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Gym membership
Quick apply
6d
Casual Spa Therapist
The Celtic Collection —Newport
- Communication skills
- Resort
Spa Host
David Lloyd Clubs —Bristol
- £13.30 an hour
- Customer service
- Communication skills
- Employee discount
6h
Business Development Manager
ghd hair —Cardiff
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Employee discount
Quick apply
9d
Beauty Therapist - Part Time
The club and Spa —Congresbury
- Up to £13.25 an hour
- 8 hour shift
- Customer service
- Hotel
- In-person
- Free parking
- Employee discount
Quick apply
7h
Building & Community Coordinator
Pegasus Homes —Bristol
- £15,142 a year
- Part-time
- Customer service
- Maintenance
- IT
- Annual leave
- Employee assistance programme
Quick apply
Experienced Beauty Therapist & Aesthetician
Skin and Beauty Box —Clifton
- £20,000.00 - £30,842.85 a year
- Part-time
- Customer service
- English
- In-person
- Flexible schedule
Quick apply

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Spa Reservations Agent

The Celtic Collection -
Cardiff

Apply Now

Job details

Permanent | Full-time
£12.72 an hour

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Sales
Communication skills

Full job description

JOB TITLE – Spa Reservations Agent
DEPARTMENT – Spa
CONTRACT TYPE – Permanent
RATE OF PAY - £12.72 per hour
HOURS – 37.5 hours per week
LOCATION – Cardiff CF10 1DA
ID – REQ6529

Join one of Cardiff’s most iconic luxury destinations
At The Parkgate Hotel & Spa, we pride ourselves on delivering exceptional guest experiences, and it all starts with the first interaction. We’re looking for a dynamic and personable Reservations Agent to become the voice of our award-winning spa, turning enquiries into unforgettable experiences.

About the Role
As a Spa Reservations Agent, you’ll play a key role in driving spa revenue while delivering an outstanding, personalised service to every guest. From handling enquiries to securing bookings and upselling premium experiences, you’ll ensure every interaction reflects the luxury and warmth of The Parkgate Hotel.
This is a fast-paced, guest-focused role where your attention to detail, communication skills and sales mindset will truly shine.

What You’ll Be Doing
Delivering a professional, friendly and engaging service across all guest interactions
Handling inbound calls and enquiries, confidently promoting spa facilities and packages
Maximising bookings and revenue through upselling and effective rate management
Building rapport with guests to create a memorable, personalised booking experience
Processing bookings, payments, gift vouchers, and maintaining accurate guest records
Responding to all enquiries within 24 hours, ensuring a seamless guest journey
Working closely with operational teams to ensure smooth guest arrivals
Logging enquiries and analysing booking trends to identify opportunities
Maintaining high standards in line with departmental and company expectations

What We’re Looking For
We’re seeking someone who is:
A natural communicator with a confident, engaging telephone manner
Sales-driven, with a passion for delivering results and achieving targets
Organised, detail-focused and able to manage multiple tasks efficiently
Knowledgeable (or eager to learn) about spa treatments, packages and hospitality services
A team player who thrives in a supportive and professional environment
Committed to providing exceptional guest experiences every time
Previous reservations, sales, or hospitality experience is highly desirable—but your attitude and personality matter most.

Be Recognised & Rewarded
As one of our Hospitality Heroes, you’ll enjoy a fantastic range of benefits designed to support your wellbeing, celebrate your success and enhance your lifestyle:
Grow from day one with access to ongoing career development and training opportunities
Enjoy exclusive discounts on hotel stays and food & beverage across The Celtic Collection
Relax for less with discounted leisure membership
Feel supported with access to a free virtual GP appointment service
Wellbeing matters – 24/7 confidential helpline available whenever you need it
Plan for your future with our NEST pension scheme
Celebrate the wins with regular staff appreciation events
Be recognised for your impact with monthly and annual awards

Grow with Us
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKEDand RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

Why Join Us?
At The Parkgate Hotel & Spa, we don’t just offer jobs, we offer careers. You’ll be part of a passionate team dedicated to delivering exceptional service, where your ideas are valued and your growth is supported.

Ready to be the voice of luxury? Apply now and start your journey with The Parkgate Hotel & Spa.

Recruitment Info
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Apply Now

Refine Your Search

spa jobs in cardiff

Spa Reservations Agent

Casual Spa Receptionist - The Parkgate Hotel

Spa Therapist (External)

Housekeeper/Room Attendant

Spa Manager

Casual Leisure Attendant

Spa Supervisor

SPA Triage Clinician

Hotel Housekeeper/Room Attendent

Cleaner (part-time) Cheddar woods resort and spa

Freelance Beauty and Holistic Therapists (weekdays, evenings and weekends)

Part-time Lifeguard

Hotel Night Receptionist

Hotel Housekeeper

Casual Spa Therapist

Spa Host

Business Development Manager

Beauty Therapist - Part Time

Building & Community Coordinator

Experienced Beauty Therapist & Aesthetician

I want to receive the latest job alerts for spa in cardiff

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