technical coordinator Work, Jobs in carshalton, gtl (with Salaries)

Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
5d
NPD Coordinator
PrepWorld —Northfleet
- £36,000 - £40,000 a year
- Full-time
Quick apply
Cargo Operations Coordinator
Formula 1 —Biggin Hill
- Full-time
- Computer literacy
- Microsoft Office
- IT
- Store discount
- Annual leave
5d
2nd Line Team Coordinator
Xact Placements Limited —London
- £40,000 a year
9d
Communications and Engagement Coordinator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- University
- Annual leave
3d
Aftercare Co-Ordinator
Imperium Building Systems Limited —Carshalton
- £27,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assistant Technical Coordinator
Hill Group UK —London
- Communication skills
- Time management
- Employee discount
Health, Safety & Wellbeing Coordinator
Balfour Beatty —Leatherhead
- Microsoft Word
- Microsoft Outlook
- Maintenance
4d
Specialty Coffee Roastery - Technical Customer Service Coordinator
Volcano Coffee Works & Assembly Coffee —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Salesforce
- English
- Health & wellbeing programme
- Annual leave
Quick apply
11d
VTS Officer
Port of London Authority —Gravesend
- £54,051.45 a year
- Overtime
- Annual leave
- Employee assistance programme
6d
Digital Learning Coordinator
University of the Arts London —London
- £40,199 - £49,072 a year
- Full-time
- No degree
- School
10d
Junior Interior Design Coordinator
Connells Group —London
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
10d
TRAINING & COMPLIANCE COORDINATOR
Merlin Entertainments —Chessington
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
3d
Ecommerce Coordinator
RIXO —London
- Hybrid work
- Annual leave
- Employee discount
Stakeholder Engagement Coordinator
CJ Associates —London
Faculty Research Coordinator (MAPS) - Fixed-Term
University College London —London
- £43,981 - £52,586 a year
- Full-time
- University
12d
Research Coordinator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
Technical Operations Coordinator
Air Apps —London
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Life insurance
Project Coordinator
Canvas Offices —London
- £28,000 - £34,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
5d
IT Services Coordinator
Better Cotton —London
- £45,227 a year
- Full-time
- Hybrid work
- Computer Science
- Driving
- Agile
- Annual leave
10d

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technical coordinator jobs near carshalton, gtl

Freshdesk coordinator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time
5 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Help desk

Full job description

Job Purpose (Role Definition):

The Freshdesk Coordinator is responsible for providing first-line support and service coordination to healthcare professionals and internal teams across NHS hospitals, clinics, and other healthcare settings using the company's medical devices and related systems.

The role focuses on managing incoming support requests, coordinating resolutions, assisting customers with day-to-day queries, and ensuring a high standard of customer service. The successful candidate will act as a key point of contact for customers, helping to ensure the smooth, safe, and effective use of the company's products within clinical environments.

Main Duties and Responsibilities

Provide first-line customer support to NHS clinicians, biomedical engineers, IT teams, and procurement teams via phone, email, and remote support systems.
Respond to service requests and coordinate timely resolution of customer issues.
Assist with device setup, user guidance, connectivity queries, and general product support.
Log, update, and manage all support requests within the company's helpdesk system, ensuring accurate records are maintained.
Escalate more complex issues to engineering, field service, or specialist teams when required.
Support customers with software updates, product guidance, and best practice use of devices.
Assist with incident reporting, complaints handling, and follow-up actions in line with company procedures.
Work closely with field service engineers to arrange onsite visits and support where needed.
Ensure all service activities are completed in line with company quality standards and regulatory requirements.
Create and maintain user guides, FAQs, and internal knowledge base documents.
Share customer feedback and recurring issues with internal departments to support continuous improvement.

Experience and Qualifications Required

Mandatory

Experience in a customer service, service desk, helpdesk, or support coordination role.
Experience working within healthcare, medical devices, IT, engineering, or a related environment.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Experience using helpdesk or ticketing systems.
Good working knowledge of Microsoft Office and general business systems.

Desirable

Experience supporting NHS hospitals or healthcare customers.
Knowledge of medical devices or healthcare technology products.
Awareness of quality standards and regulated environments.

Key Skills & Competencies

Strong customer service skills, particularly when supporting healthcare professionals.
Excellent communication skills with both technical and non-technical users.
Good problem-solving skills and ability to coordinate resolutions effectively.
Strong organisational skills with the ability to manage multiple requests and priorities.
High attention to detail and accurate record keeping.
Ability to remain calm and professional when handling urgent issues.

Quick apply

Refine Your Search

technical coordinator jobs in carshalton, gtl

Freshdesk coordinator

NPD Coordinator

Cargo Operations Coordinator

2nd Line Team Coordinator

Communications and Engagement Coordinator

Aftercare Co-Ordinator

Assistant Technical Coordinator

Health, Safety & Wellbeing Coordinator

Specialty Coffee Roastery - Technical Customer Service Coordinator

VTS Officer

Digital Learning Coordinator

Junior Interior Design Coordinator

TRAINING & COMPLIANCE COORDINATOR

Ecommerce Coordinator

Stakeholder Engagement Coordinator

Faculty Research Coordinator (MAPS) - Fixed-Term

Research Coordinator

Technical Operations Coordinator

Project Coordinator

IT Services Coordinator

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