Care provider Work, Jobs in Catfield, Nfk (with Salaries)

Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Support Worker
Your choice social centre ltd —North Walsham
- £13.20 - £14.80 an hour
- Part-time
- English
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
4d
First Responder (FREC 3/ FREC 4)
Clinical Response Group CIC —Norwich
- £15 - £18 an hour
- Travel
- Patient care
- In-person
Quick apply
Female Children's Night Support Worker
Insignia Healthcare Group Limited —Norwich
- £14.30 an hour
- 12 hour shift
- Paid training
- Annual leave
Quick apply
4d
Evening Home Care Assistant
Purely Care —Norwich
- £14 - £19 an hour
- Part-time
- Medication administration
- In-person
Quick apply
First Aider
Clinical Response Group CIC —Norwich
- £13 an hour
- First Aid Certification
- Travel
- Patient care
Quick apply
Health Care Assistant
Hertfordshire Partnership NHS Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Medication administration
- Patient care
- Care plans
10d
HR Assistant
Norvic Healthcare —Norwich
- £27,040 - £28,080 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Free parking
Quick apply
2d
Food Picker / Packer
Dyvine Ltd —Norwich
- From £12.71 an hour
- Part-time
- English
- Quality control
- Warehouse experience
- Health & wellbeing programme
Quick apply
10d
Patient Care Coordinator
Woodcock Road Surgery —Norwich
- £12.71 - £13.00 an hour
- Part-time
- Microsoft Office
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
9d
Night Female Support Worker - Sleeping Nights
Insignia Healthcare Group Limited —Norwich
- £12.71 - £14.60 an hour
- 12 hour shift
- Driving
- Paid training
- Annual leave
Quick apply
9d
Community Care Assistant
SUPPORT ME AT HOME LTD —North Walsham
- £13 an hour
- Part-time
- No experience needed
- Driving
- Paid training
- Annual leave
Quick apply
10d
Apprentice Ophthalmic Assistant
Newmedica —Norwich
- £16,640 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Location Manager
Anchor —Lowestoft
- £29,870 a year
- Organisational skills
10d
Trainee Occupational Health Technician
Optima Health —Norwich
- £28,500 a year
- Monday to Friday
- Computer literacy
- Cleaning
- Computer skills
- Paid training
- Annual leave
6d
Patient Care Advisor
PrimaryCareCareers —Norwich
- £12.71 an hour
- Microsoft Office
- Databases
- Communication skills
Tobacco Dependence Advisor
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- Computer skills
- Communication skills
3d
Social Carer – Guaranteed Hours, Paid Travel
Extra Hands Home Care —Norwich
- £13.75 an hour
- Part-time
- English
- Driving
- Paid training
- Annual leave
Quick apply
9d
N&W CYPHS Administrator
East of England Community Health and Care NHS Trust (Cambridgeshire) —Norwich
- £25,760 - £27,476 a year
- Full-time
- Oracle
- Microsoft Office
- Human resources
- Annual leave
2d
Care Assistant – £14/hr + Paid Travel Time + Guaranteed Hours
Caremark Ltd —Cromer
- £14 - £21 an hour
- Part-time
- English
- Driving
- In-person
- Paid training
- Annual leave
Quick apply

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Customer support Consultant

Epos Now -
Norwich

Apply Now

Job details

Full-time
£25,396 - £27,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Communication skills

Full job description

Pay: £25,396.00-£27,000.00 per year

Job title: Customer Support Consultant.

Location: Norwich.
Company: Epos Now.

Salary: Starting at £25396 with uncapped commission.

About the job:

As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.

To ensure staff coverage to help all our customers across different countries (including USA), we have a rotating shift pattern for this role (which changes weekly), and you will be working from our Norwich office. The hours for these two shift patterns are 8.45am to 5.45pm, and 10am to 7pm, and you will be required to work one in every four Saturdays, and one in every eight Sundays.

What will you do?

Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!

What do you get in return?

Additional bonuses based on KPI's
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.

What do you need to apply?

Be proactive - you must be driven to succeed and hit your targets! (Essential)
Great organisation and attention to detail to manage your phone, diary and data systems. (Essential)
Excellent communication skills across all mediums. (Essential)
Resilience to bounce back from unhappy customers. (Essential)
Empathy for customers and the ability to remain calm and professional. (Essential)

What would make your application stand out:

Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite. (Desirable)

Why EposNow…
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.

We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.

Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us!

What are the next steps?

Interviews for this role are starting immediately.

Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.

Ready to begin your career with us?

Apply now and submit your application online.

We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Experience:

Customer Service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Apply Now

Refine Your Search

care provider jobs in catfield, nfk

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Location Manager

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Social Carer – Guaranteed Hours, Paid Travel

N&W CYPHS Administrator

Care Assistant – £14/hr + Paid Travel Time + Guaranteed Hours

I want to receive the latest job alerts for care provider in catfield, nfk

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