Support engineer Work, Jobs in Chadderton, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
7d
Coordination & Compliance Supervisor - Oldham
City Facilities Management (UK) —Oldham
- £33,113 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
Field Service Engineer (Oldham / North Manchester)
InPost UK —Manchester
- Analysis skills
- Quality control
- Hand tools
- Annual leave
Quick apply
Compliance Officer
A Mellor Plumbing and Heating Services limited —Rochdale
- £30,000 - £35,000 a year
- Full-time
- Databases
- Analysis skills
- In-person
- Sick pay
Quick apply
1h
Facilities Concierge
BAM UK & Ireland —Manchester
- Organisational skills
- Guest services
- Communication skills
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
8d
Trainee Design Engineer
A&F Sprinklers —Rochdale
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
End User Compute Engineer
Crown Prosecution Service —Manchester
- £35,935 - £39,885 a year
- Full-time
Compliance Executive
JLA —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Infrastructure & Support Technician
Clarion Security Systems Ltd —Manchester
- £32,000 - £38,000 a year
- Full-time
- Social media management
- SharePoint
- In-person
Quick apply
5d
Graduate Robotics Engineer
elix sourcing solutions —Rochdale
- £30,000 - £35,000 a year
- Monday to Friday
5d
Customer Service Coordinator
Primary Engineer —Burnley
- £30,000 a year
- Overtime
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Work from home
Quick apply
13d
Continuous Improvement Coordinator
GXO Logistics —Middleton
- Up to £32,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
1d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
8d
Production Trainer
Danish Crown —Rochdale
- Training & development
- Manufacturing
- Communication skills
Dispute Resolution Specialist
Chubb Fire & Security —Blackburn
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
International Field Service Engineer
James Heal/ PPT UK Ltd —Halifax
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
9d
Office Manager
Whitham Mills Engineering Limited —Rochdale
- £40,000 a year
- Full-time
- Organisational skills
- Front desk
- In-person
Quick apply
2d

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

7 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

support engineer jobs in chadderton, gtm

Product Specialist/Support Engineer (entry level)

Coordination & Compliance Supervisor - Oldham

Field Service Engineer (Oldham / North Manchester)

Compliance Officer

Facilities Concierge

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Trainee Design Engineer

End User Compute Engineer

Compliance Executive

IT Infrastructure & Support Technician

Graduate Robotics Engineer

Customer Service Coordinator

Continuous Improvement Coordinator

Graduate Software Support Engineer

Operations Manager

Production Trainer

Dispute Resolution Specialist

International Field Service Engineer

Digital (IT) Service Desk Analyst

Office Manager

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