Technical support specialist Work, Jobs in Chadderton, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
7d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
7d
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
11d
Business Support Officer
Oldham Council —Oldham
- £25,989 a year
- Management
- Customer service
- Databases
- Annual leave
- Employee discount
7d
Graduate Robotics Engineer
elix sourcing solutions —Rochdale
- £30,000 - £35,000 a year
- Monday to Friday
5d
Document Specialist (Thursday-Sunday: 22:00-08:00)
Freshfields —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Manufacturing Application Specialist
Molnlycke Health Care —Oldham
- £60,000 a year
- Computer Science
- Engineering
- ERP systems
- Employee assistance programme
Quick apply
Junior Business Development Executive
Bureau Veritas —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Employee assistance programme
Low Carbon Trainee
Safran —Burnley
- Full-time
- English
- Hotel
- Analysis skills
- Flexitime
- Employee assistance programme
5d
Field Service Engineer, All Experience Levels
Sorption Wheel Services Ltd (Dehum) —Glossop
- £30,000 - £48,000 a year
- Full-time
- Carpentry
- Up to 50% travel
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Oficial typing etc
Department for Work and Pensions (DWP) —Bastwell
- £16 - £20 an hour
- Part-time
- Word processing
- Typing
- In-person
Quick apply
2nd Line IT Service Desk Technician
Blue Box IT —Penistone
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
2d
Curriculum Innovation Specialist in Cyber Security
The Manchester College —Manchester
- £45,360 - £65,205 a year
- Full-time
- In-person
- Training & development
- Annual leave
- Work from home
Business Support Officer - Data and Assessments
Star Academies —Rochdale
- £23,663.85 - £24,826.57 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Databases
4d
Maintenance Supervisor
Overgate Hospice —Elland
- £31,500 a year
- Full-time
- Continuous improvement
- Organisational skills
- Hospice
- Free parking
- Life insurance
Quick apply
12d
Research Impact Officer
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Annual leave
Business Support Administrator
John Spencer Textiles Ltd —Burnley
- £25,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Free parking
- Employee discount
Quick apply
8d
Installations Engineer
Manchester Airport —Manchester
- Communication skills
- Free parking
- Employee discount
12d
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- English
Sales Support Executive
Techology Powered Services Ltd —Oldham
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

7 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

technical support specialist jobs in chadderton, gtm

Product Specialist/Support Engineer (entry level)

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Laboratory Assistant

Business Support Officer

Graduate Robotics Engineer

Document Specialist (Thursday-Sunday: 22:00-08:00)

Manufacturing Application Specialist

Junior Business Development Executive

Low Carbon Trainee

Field Service Engineer, All Experience Levels

Oficial typing etc

2nd Line IT Service Desk Technician

Curriculum Innovation Specialist in Cyber Security

Business Support Officer - Data and Assessments

Maintenance Supervisor

Research Impact Officer

Business Support Administrator

Installations Engineer

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Sales Support Executive

I want to receive the latest job alerts for technical support specialist in chadderton, gtm

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