Delivery manager Work, Jobs in Chailey, Esx (with Salaries)

Senior Complaints Officer and Duty Manager
East Sussex County Council —Lewes
- Analysis skills
- Communication skills
4d
Delivery Manager
Capgemini —Worthing
- Hybrid work
- Continuous improvement
- Organisational skills
- Agile
Account Manager, Museums and Galleries
KING & MCGAW —Newhaven
- £30,000 - £35,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Employee discount
Quick apply
4h
Delivery Manager
McAllister —Battle
- Full-time
- Civil engineering
- Microsoft Office
- Continuous improvement
Quick apply
Delivery Manager - Travel Industry
Equity —Brighton
- Hybrid work
- Customer service
- Computer literacy
- Analysis skills
- Annual leave
Quick apply
2d
Deputy Manager
ProCook —Eastbourne
- £28,500 - £30,000 a year
- Part-time
- Customer service
- Recruiting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
6d
Complaints Manager
Raven Housing Trust —Redhill
- £43,750 a year
- Hybrid work
- Employee discount
2d
Operations Service Delivery Manager
Mitie —Horley West
- Continuous improvement
- Team management
- Travel
Software Delivery Manager
Focus Group —Shoreham by Sea
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
8d
Luxury Showroom Manager
Quorn Stone —Royal Tunbridge Wells
- £33,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Paid training
- Employee assistance programme
Data Delivery Manager
Ageas —Reigate
- Full-time
- Hybrid work
- School
Service Delivery Manager
IPRS PFAS —Redhill
- £37,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
2d
School Uniform & Sportswear Partnerships Manager – UK Schools & Retailers
M.i.A Merchandise —Woldingham
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
Quick apply
Customer Excellence Manager
MPB —Brighton
- Hybrid work
- Data analysis skills
- Analysis skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
10d
Sales Team Leader
TR Fastenings —East Grinstead
- £36,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Store Manager - Brighton
Dr. Martens —Brighton
- From £36,000 a year
- Full-time
- Customer service
- Computer literacy
- Training & development
- Employee assistance programme
Quick apply
2d
Customer Service Manager
SAFEGUARD PEST CONTROL —Westerham and Crockham Hill
- £40,000 a year
- Overtime
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
3d
Cluster Sales Manager
Revolution Bars Group PLC —Brighton
- £36,000 - £38,000 a year
- Full-time
- Business development
- Analysis skills
- In-person
- Employee discount
- Referral programme
Quick apply
2d
Data Delivery Manager
Claims Recruitment Services —Reigate
Head of Delivery Civils
M Group —Brighton
- Continuous improvement
- Mentoring
- Contracts
- Annual leave
- Employee assistance programme
10d

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Senior Complaints Officer and Duty Manager

East Sussex County Council -
Lewes

Apply Now

Job details

4 days ago

Qualifications

Report writing
Stakeholder liaison
Complaint handling
Analysis skills
Communication skills

Full job description

Do you want to make a real difference by resolving issues, informing service improvement and ensuring people's voices are heard?

Then join East Sussex County Council's Adult Social Care Complaints and Feedback Team, where you'll help turn feedback into action, improve services for residents, and support the delivery of fair, effective and accountable Adult Social Care services.

We are seeking an experienced and motivated Senior Complaints Officer and Duty Manager to support triage, complaint resolution and Member enquiries within Adult Social Care and Health.

As an integral member of the team you will resolve concerns presenting to our duty team, manage a varied complaints caseload, provide expert advice, and identify themes and learning from complaints to support service improvements.

We are looking for candidates who:

have experience managing complex complaints, investigations or enquiries.
have effective communication skills and strong analytical and report-writing abilities.
are able to manage competing priorities and deadlines.
have knowledge of Adult Social Care services and complaints processes.
have strong IT skills, including in Microsoft 365, and experience of using case management systems

Please download the job description and person specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests and include why you are interested in the role.

For guidance on how to write an application see our how to apply page and our statement on the use of AI .

Interviews will take place in person at County Hall, Lewes. Interviews will be taking place on the mornings of the 15th and 16th of September.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

This post provides an opportunity to work with a range of stakeholders to ensure the resolution of complaints and concerns and that leaning is used to support the ongoing delivery of excellent services to residents.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page .

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

If you're passionate about excellent customer service, resolving complex issues and improving outcomes for residents, we'd love to hear from you.

For an informal discussion about this opportunity contact Jacqueline London-Willis, Head of Insight and Assurance, via email at [email protected] to request a MS teams call or phone call.

For work that makes a difference choose East Sussex.

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Apply Now

Refine Your Search

delivery manager jobs in chailey, esx

Senior Complaints Officer and Duty Manager

Delivery Manager

Account Manager, Museums and Galleries

Delivery Manager

Delivery Manager - Travel Industry

Deputy Manager

Complaints Manager

Operations Service Delivery Manager

Software Delivery Manager

Luxury Showroom Manager

Data Delivery Manager

Service Delivery Manager

School Uniform & Sportswear Partnerships Manager – UK Schools & Retailers

Customer Excellence Manager

Sales Team Leader

Store Manager - Brighton

Customer Service Manager

Cluster Sales Manager

Data Delivery Manager

Head of Delivery Civils

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