Front office assistant Work, Jobs in Chalfont Saint Giles, Bkm (with Salaries)

Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- In-person
- Hotel experience
- Free parking
- Sick pay
Quick apply
1d
Housing Assessments Officer
Buckinghamshire Council —High Wycombe
- Full-time
- School
- Employee assistance programme
- Employee discount
12d
Guest Services Ambassador
Rapport —London
- £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Accommodation and Events Assistant
The Pavilon Bisley —Woking
- £28,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
6d
Programme Assistant for Policy and Public Affairs
techUK —London
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Microsoft Office
Quick apply
Library Assistant
University of the Arts London —London
- £30,577 - £34,436 a year
- Customer service
- Microsoft Office
- IT
- Work from home
9d
Business Centre Assistant
Beaumont Business Centres —Holborn
- £27,000 a year
- Full-time
- Maintenance
- Administrative experience
- Front desk
Quick apply
7d
Executive Assistant & Office Support
Smiths Detection —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Area Administrative Assistant (Area Support)
London Fire Brigade —London
- £31,132 - £36,723 a year
- Hybrid work
- English
- Communication skills
- Employee discount
1d
Personal Assistant
Metropolitan Police —Westminster
- £37,510 - £40,519 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
7d
Junior Assistant - Loan Administration
Bank of China —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Membership Assistant
Sopers House —Potters Bar
- £11 - £13 an hour
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
14h
Guest Service Assistant
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
8d
Box Office team member
Ronnie Scott's Jazz Club —London
- £14 - £15 an hour
- Weekend availability
- Customer service
- English
- Organisational skills
Quick apply
Multi Services Assistant
Williams Lea —London
- £15 - £18 an hour
- Part-time
- Customer service
- Computer literacy
- Front desk
- Annual leave
- Referral programme
Casual
Lexington Catering —London
- £15.20 an hour
- Part-time
- Bar
Quick apply
Hospitality Assistant (Mon - Fri)
BaxterStorey UK —London
- £30,784 a year
- Full-time
- Hospitality
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Assistant
EF (Education First) —Berkhamsted
- 12 hour shift
- Hospitality
- Front desk
- Guest services
- Gym membership
- Life insurance
Non-Graduate Management Programme - UK,Ireland & Switzerland
Red Carnation Hotels Central Office —London
- Full-time
- Hospitality
- English
- Hotel
- Employee assistance programme
- Referral programme
Quick apply

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front office assistant jobs near chalfont saint giles, bkm

Front Office Supervisor

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £35,000 a year
1 day ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Hotel experience

Full job description

Job Overview:

The Front Office Supervisor supports the Duty Manager(s) in the daily operation of the Front Office, ensuring exceptional guest service, operational accuracy, and smooth coordination across front‑of‑house functions. The role is hands‑on and guest‑facing, supervising the Front Office team on shift and ensuring service delivery meets Stoke Park’s five‑star luxury standards.

The postholder plays a key role in maintaining service consistency, supporting team performance, and ensuring efficient check‑in, check‑out, billing, and guest assistance processes.

Key Responsibilities:

Guest Experience & Service Delivery

Deliver a warm, professional, and personalised guest experience throughout arrival, stay, and departure.
Supervise check‑in and check‑out processes to ensure efficiency, accuracy, and brand‑aligned service.
Handle guest enquiries, requests, and minor complaints professionally, escalating issues to the Duty Manager where required.
Maintain a visible presence at the reception desk and lobby during peak periods to support guest flow and service standards.

Front Office Operations & Coordination

Supervise daily Front Office activities, including reception, concierge, porterage, valet, and guest services where applicable.
Ensure correct room allocations, key control, registration cards, deposits, and billing instructions are followed.
Monitor arrivals, departures, VIPs, group movements, and special requests, ensuring information is clearly communicated to the team.
Support room upgrades, early arrivals, late check‑outs, and special arrangements as authorised by the Duty Manager.
Ensure accurate handovers between shifts and effective communication with Night Team where applicable.

Team Supervision & Support

Supervise Front Office Assistants and Guest Services teams on shift, ensuring clear task allocation and service focus.
Lead by example, upholding grooming, uniform, and behavioural standards at all times.
Deliver shift‑based briefings and communicate operational priorities and guest expectations.
Support on‑the‑job training, coaching, and mentoring of team members.
Monitor team performance, attendance, and conduct, escalating concerns to the Duty Manager.

Revenue Protection & Administration

Ensure accurate handling of cash, card payments, guest folios, and billing queries.
Support revenue protection through operational diligence and attention to detail.
Assist with lost property procedures, guest deliveries, and luggage handling records.
Ensure GDPR compliance and confidentiality of guest information at all times.

Standards, Safety & Compliance

Ensure compliance with all health & safety, fire safety, security, and emergency procedures on shift.
Maintain a clean, organised, and professional front office environment.
Ensure all team members adhere to hotel policies and the Employee Handbook.

General Responsibilities:

Adhere to all Stoke Park policies and procedures, including those relating to health & safety, fire, first aid, and security.
Undertake any other reasonable duties aligned to the role as directed by the Duty Manager(s) or Front Office Manager
Be flexible to support operational requirements during high occupancy, events, and VIP periods.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

front office assistant jobs in chalfont saint giles, bkm

Front Office Supervisor

Housing Assessments Officer

Guest Services Ambassador

Office Coordinator (f/m/d)

Accommodation and Events Assistant

Programme Assistant for Policy and Public Affairs

Library Assistant

Business Centre Assistant

Executive Assistant & Office Support

Area Administrative Assistant (Area Support)

Personal Assistant

Junior Assistant - Loan Administration

Membership Assistant

Guest Service Assistant

Box Office team member

Multi Services Assistant

Casual

Hospitality Assistant (Mon - Fri)

Guest Services Assistant

Non-Graduate Management Programme - UK,Ireland & Switzerland

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