Department assistant Work, Jobs in Chatham, Ken (with Salaries)

Customer Services Assistant
Leeds Castle Foundation —Maidstone
- £12.71 an hour
- Weekend availability
- CRM software
- Hospitality
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Operations Assistant
David Lloyd Clubs —Gillingham
- Communication skills
- Employee discount
2d
Quality Assistant/PDI Inspector
The Bond Group —Sheerness
- £28,000 - £31,000 a year
- Full-time
- In-person
Quick apply
2d
Plant and Transport Administration Assistant
H E Group Limited —Rochester
- From £12.71 an hour
- Part-time
- English
- Administrative experience
- Organisational skills
- Free parking
Quick apply
10d
Sales Assistant (Bear Builder) - Seasonal Summer Temp
Build-A-Bear Workshop —Bluewater
- Temporary
- Guest services
9d
Accounts Assistant
BSB Engineering Services Ltd —Aylesford
- From £27,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
Quick apply
4d
Healthcare assistant (palliative care)
Medway Community Healthcare CIC —Rochester
- £25,272 a year
- Part-time
- Care experience
- Analysis skills
- Organisational skills
4d
Bindery Assistant
CPI Group —Chatham
- £457.62 - £576.93 a week
- Full-time
- In-person
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
Senior Care Assistant
Superior Healthcare —Gillingham
- £17.25 - £19.55 an hour
- Full-time
- Leadership
- Paid training
- Annual leave
Diagnostic Imaging Assistant
Circle Health Group —Canterbury
- Up to £24,950 a year
- Full-time
- Hospital
- Customer service
- Nursing
- Employee discount
- Life insurance
Laboratory Administration Assistant
Tentamus QTS Analytical Ltd —Sittingbourne
- £24,420.00 - £24,784.56 a year
- Full-time
- Communication skills
- Free parking
- Sick pay
Quick apply
Bank Healthcare Assistant - Wards
Spire Healthcare —Chatham
- Nights as needed
- Microsoft Office
- Annual leave
Production Assistant
Power Adhesives Limited —Basildon
- £13.45 an hour
- 12 hour shift
- Continuous improvement
- Driving
- Organisational skills
- Free parking
Quick apply
Healthcare Assistant
KIMS Hospital —Maidstone
- £26,436.80 a year
- Weekend availability
- Communication skills
8d
Assistant Performance Analyst (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £30,333 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
8d
Imaging Assistant
Mid and South Essex NHS Foundation Trust —Basildon
- £25,760 a year
- Part-time
- Patient care
3d
Complaints Administration Assistant (Kent Headquarters)
Essex Police and Kent Police —Maidstone
- £25,809 - £29,424 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Work from home
2d
Customer Service Assistant
University of Kent —Canterbury
- £23,061 - £24,215 a year
- Full-time
- Customer service
- University
- Front desk
13h
HR Administrative Assistant
Rhythmic Care UK Ltd —Ilford
- £26,437 - £27,000 a year
- Full-time
- English
- Administrative experience
- Bachelor's degree
- Sick pay
Quick apply
Healthcare Assistant
Spire Healthcare —Chatham
- Full-time
- Communication skills
- Annual leave

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department assistant jobs near chatham, ken

Customer Services Assistant

Leeds Castle Foundation -
Maidstone

Quick apply

Job details

Fixed term contract | Zero hours contract
£12.71 an hour

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company events
Employee discount
On-site parking

Qualifications

CRM software
Hospitality
Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Role Overview

To provide an exceptional level of customer service as the first point of contact for all enquiries. The role is responsible for responding to enquiries received by telephone and email, supporting ticketing and events, assisting with group bookings and ensuring visitors receive accurate, timely and helpful information before, during and after their visit.

Working closely with Visitor Operations, Admissions, Retail, Groups, Hospitality and Events teams, the Customer Services Assistant will help deliver a seamless visitor experience whilst supporting the wider commercial and charitable objectives of Leeds Castle.

Role Details – This is a desk based, on-site role which is Fixed Term until end of March 2027. Minimum 16 hrs per week, ideally Thursday, Friday, Saturday & Sunday 9am – 1pm, start/finish times and weekdays can be flexible, but weekend cover is an essential requirement.

KEY TASKS

To act as the first point of contact for visitor enquiries, providing a professional, friendly and knowledgeable service at all times.
To respond promptly and accurately to enquiries received via telephone, email and other communication channels.
To monitor and manage shared customer service inboxes, ensuring enquiries are prioritised and responded to within agreed timescales.
To provide information regarding ticketing, events, activities, accessibility, facilities and visitor experiences across the estate.
To investigate and resolve ticketing enquiries, including booking amendments, payment queries and visitor account issues, escalating where appropriate
To support enquiries relating to seasonal events, special experiences and hospitality offerings, liaising with relevant departments to ensure accurate information is provided
To assist with group booking enquiries, processing reservations and communicating requirements with operational teams.
To support event administration and customer communications before and after events
To maintain accurate records of customer interactions, bookings and enquiries using relevant systems and databases.
To deal with feedback, complaints and service recovery opportunities professionally and courteously, escalating issues where appropriate.
To support Leeds Castle's commitment to delivering outstanding customer service and continuously improving the visitor experience.
To undertake any other reasonable duties as requested by your line manager.

Weekend and bank holiday working is a requirement of this role. During seasonal events, hours may be amended in line with business need.

_________________________________________________________________________

CORE ACCOUNTABILITIES

· Deliver exceptional customer service that reflects Leeds Castle's values and reputation.

· Maintain excellent standards of communication, professionalism and accuracy.

· Work collaboratively across departments to provide a seamless visitor experience.

· Follow Company regulations in Health & Safety and maintain a safe working environment.

· Ensure personal standards of presentation, performance and attendance are beyond reproach at all times.

· Handle customer information in accordance with data protection requirements and company policies.

SKILLS, KNOWLEDGE, EXPERIENCE required

· Previous experience in a customer service, contact centre, visitor attraction, hospitality or administrative role.

· Excellent verbal and written communication skills.

Strong organisational skills with the ability to manage multiple enquiries and priorities.
Experience of working with booking, ticketing or CRM systems would be advantageous.
Strong attention to detail and accuracy when processing bookings and customer information.
Ability to remain calm and professional when dealing with challenging situations or complaints.
Good IT skills, including Microsoft Office applications and email management.
A proactive and positive approach to problem solving.
A willingness to work as 'one team', supporting colleagues across departments as required.

Pay: £12.71 per hour

Benefits:

Company events
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

department assistant jobs in chatham, ken

Customer Services Assistant

Operations Assistant

Quality Assistant/PDI Inspector

Plant and Transport Administration Assistant

Sales Assistant (Bear Builder) - Seasonal Summer Temp

Accounts Assistant

Healthcare assistant (palliative care)

Bindery Assistant

Senior Care Assistant

Diagnostic Imaging Assistant

Laboratory Administration Assistant

Bank Healthcare Assistant - Wards

Production Assistant

Healthcare Assistant

Assistant Performance Analyst (Headquarters, Chelmsford)

Imaging Assistant

Complaints Administration Assistant (Kent Headquarters)

Customer Service Assistant

HR Administrative Assistant

Healthcare Assistant

I want to receive the latest job alerts for department assistant in chatham, ken

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