Customer experience coordinator Work, Jobs in Cheadle Hulme, Gtm (with Salaries)

Front Desk Receptionist / Patient Care Coordinator with Social Media Support
Glossop Physio —Glossop
- £25,000 - £28,000 a year
- Part-time
- Customer service
- Administrative experience
- Front desk
- Health & wellbeing programme
Quick apply
11d
Programme and Asset Coordinator
Wythenshawe Community Housing Group —Manchester
- £29,872.83 a year
- Full-time
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Gym membership
8d
Team Coordinator - Change
General Medical Council —Manchester
- £33,039 - £42,838 a year
- Hybrid work
- Management
- Team management
- Leadership
- Employee assistance programme
- Employee discount
4h
Customer Experience Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Sales & Event Coordinator
Stockport County Football Club —Stockport
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
11d
Agile Project Coordinator
P3M Recruitment —Altrincham
- £33,000 - £38,000 a year
- Full-time
- Azure
- Software development
- Agile
Quick apply
12d
Quality Control Coordinator
Premier Textiles Ltd —Stockport
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee assistance programme
Quick apply
13d
Patient Care Coordinator
The Dental Lounge —Cheadle
- £13.50 - £15.50 an hour
- Full-time
- In-person
- Employee discount
- Sick pay
Quick apply
5d
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
Project Coordinator
Nordex SE —Didsbury
- Computer literacy
- Microsoft Office
- Driving
- Annual leave
- Employee assistance programme
4d
Learning & Development Coordinator
Softcat —Manchester
- £29,000 a year
- Hybrid work
- Computer literacy
- Microsoft Office
- Organisational skills
- Flexible schedule
11d
Project Coordinator - Wilmslow
Construo —Wilmslow
- £26,000 - £31,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Senior Customer Operations Coordinator
The Family Health Group —Salford
- £27,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Operations Coordinator
SE Recycling Ltd —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Patient Care Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
11d
Teaching, Learning and Student Experience Coordinator (Programmes & Curriculum)
The University of Manchester —Manchester
- £32,080 - £36,636 a year
- Hybrid work
- Customer service
- Communication skills
- Teaching
- Annual leave
- Employee discount
5d
Freelance In-Person Event Specialist - Manchester, UK
Visit.org —Manchester
- Temporary
- Customer service
- English
- Travel
Quick apply
Training Coordinator / Customer Service Advisor
Craig Baker Driver Training —Wigan
- £27,000 - £28,000 a year
- Full-time
- Microsoft Office
- In-person
- Time management
- Free parking
Quick apply
2d
Project Coordinator
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
11d
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply

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Front Desk Receptionist / Patient Care Coordinator with Social Media Support

Glossop Physio
Glossop

Quick apply

Job details

Part-time
£25,000 - £28,000 a year
11 days ago

Benefits

Health & wellbeing programme

Qualifications

Customer service
Administrative experience
Front desk
Phone etiquette

Full job description

Part-time: 3.5 days per week
Includes every other Saturday, 9:00am–3:00pm
Salary: £25,500–£28,000 pro rata, depending on experience

Are you organised, friendly and brilliant with people?

Glossop Physio is a growing local physiotherapy clinic with a strong reputation for excellent patient care. We are looking for a warm, proactive and highly organised person to join our front desk team and help us deliver an exceptional experience for every patient who contacts or visits the clinic.

This is one of the most important roles in our business. You will often be the first person a new patient speaks to, and the first face they see when they arrive. Your role will be to make people feel welcomed, listened to, reassured and confident that they are in the right place.

This role would suit someone who enjoys talking to people, takes pride in great customer service, and is confident managing conversations both on the phone and in person.

About Glossop Physio

At Glossop Physio, we are building a clinic that patients look forward to visiting and a workplace where staff enjoy coming to work, learning, growing and contributing.

We have experienced rapid growth over the last few years and are continuing to build a friendly, supportive and values-driven team. You can find out more about us at glossopphysio.co.uk.

Working Hours

The role is for 3.5 days per week, usually 9:00am–5:00pm.

We can offer some flexibility around which three weekdays the successful candidate works. This will be discussed at interview. Once agreed, these will become the same regular working days each week.

For example, the role may be Monday, Tuesday and Thursday, plus every other Saturday from 9:00am–3:00pm.

(This is not a remote role).

The Role

You will be responsible for managing the front desk and waiting room experience, meeting and greeting patients, answering the phone, booking appointments, supporting patient communication and helping new enquiries become happy patients.

You will play a key part in making sure every patient feels welcomed, remembered and looked after from their first phone call through to their ongoing care.

Key Responsibilities

Your role will include:

Meeting and greeting patients warmly when they arrive
Answering phone calls and responding to enquiries
Booking patients accurately into the clinic diary
Having meaningful conversations with prospective patients, sometimes lasting 15–20 minutes or more
Explaining the value of our services clearly and confidently
Helping new patients feel reassured and excited about their first appointment
Handling questions and concerns in a helpful and professional way
Creating a welcoming waiting room experience
Communicating with patients before, during and after appointments
Organising and supporting clinic schedules
Building strong relationships with patients
Supporting social media planning and scheduling
Helping improve front desk systems and procedures
Once settled in, contributing to a procedures library so key parts of the role are clearly documented

About You

You may be the person we are looking for if you:

Are friendly, positive and confident speaking to people
Are comfortable talking to strangers on the phone and in person
Are highly organised and able to manage several tasks at once
Can prioritise your day and meet deadlines
Communicate clearly and professionally, both verbally and in writing
Notice the small details that make a big difference
Are flexible, open to change and committed to learning
Are confident enough to speak up when something could work better
Can anticipate what patients or team members may need
Take pride in giving people an excellent experience

Experience in a customer-facing role would be highly valuable, especially if you have previously dealt with customers, answered questions, managed bookings, or helped turn enquiries into happy clients.

Skills and Qualities We’re Looking For

We are looking for someone who can:

Build trust and rapport with patients
Hold warm, empathetic and meaningful conversations
Explain information clearly and confidently
Remember names and faces, helping patients feel recognised and valued
Stay organised and focused on key priorities
Learn new systems and information quickly
Pay close attention to detail
Follow through on tasks
Act proactively without always needing to be asked
Bring ideas that help improve the patient experience and the business

What We’ll Offer You

In return, we will provide:

Ongoing training and support in customer service, front desk administration and social media
A friendly, supportive and positive working environment
The chance to be part of a growing, values-driven team
Opportunities to develop your skills and grow with the clinic
A role where your personality, ideas and contribution genuinely matter
A competitive salary, with the opportunity to earn more as the clinic continues to grow

How to Apply

If you are organised, friendly, proactive and passionate about giving people a brilliant experience, we would love to hear from you.

Please apply with your CV and a short covering note explaining why you think you would be a great fit for Glossop Physio.

Job Types: Part-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in cheadle hulme, gtm

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